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4 >Contacting the Developers, Bug Reporting and Feature
5 Requests</TITLE
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48 HREF="configuration.html"
49 >Prev</A
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70 CLASS="SECT1"
71 ><H1
72 CLASS="SECT1"
73 ><A
74 NAME="CONTACT"
75 >6. Contacting the Developers, Bug Reporting and Feature
76 Requests</A
77 ></H1
78 ><P
79 > We value your feedback. However, to provide you with the best support, please
80  note:
81
82  <P
83 ></P
84 ><UL
85 ><LI
86 ><P
87 CLASS="LITERALLAYOUT"
88 >Use&nbsp;the&nbsp;Sourceforge&nbsp;Support&nbsp;Forum&nbsp;to&nbsp;get&nbsp;help:<br>
89 &nbsp;&nbsp;&nbsp;<br>
90 &nbsp;&nbsp;&nbsp;&nbsp;<A
91 HREF="http://sourceforge.net/tracker/?group_id=11118&atid=211118"
92 TARGET="_top"
93 >http://sourceforge.net/tracker/?group_id=11118&#38;atid=211118</A
94 ><br>
95 &nbsp;&nbsp;&nbsp;</P
96 ></LI
97 ><LI
98 ><P
99 CLASS="LITERALLAYOUT"
100 >Submit&nbsp;bugs&nbsp;only&nbsp;through&nbsp;our&nbsp;Sourceforge&nbsp;Bug&nbsp;Forum:<br>
101 &nbsp;<br>
102 &nbsp;&nbsp;&nbsp;&nbsp;<A
103 HREF="http://sourceforge.net/tracker/?group_id=11118&atid=111118"
104 TARGET="_top"
105 >http://sourceforge.net/tracker/?group_id=11118&#38;atid=111118</A
106 >.&nbsp;<br>
107 &nbsp;&nbsp;&nbsp;&nbsp;</P
108 ><P
109 >   Make sure that the bug has not already been submitted.  Please try to
110    verify that it is a <SPAN
111 CLASS="APPLICATION"
112 >Privoxy</SPAN
113 > bug, and not a
114    browser or site bug first. If you are using your own custom configuration,
115    please try the stock configs to see if the problem is a configuration
116    related bug.  And if not using the latest development snapshot, please try
117    the latest one. Or even better, CVS sources. Please be sure to include the
118    <SPAN
119 CLASS="APPLICATION"
120 >Privoxy</SPAN
121 >/<SPAN
122 CLASS="APPLICATION"
123 >Junkbuster</SPAN
124 >
125    version, platform, browser, any pertinent log data, any other relevant
126    details (please be specific) and, if possible, some way to reproduce the
127    bug.
128   </P
129 ></LI
130 ><LI
131 ><P
132 CLASS="LITERALLAYOUT"
133 >Submit&nbsp;feature&nbsp;requests&nbsp;only&nbsp;through&nbsp;our&nbsp;Sourceforge&nbsp;feature&nbsp;request&nbsp;forum:<br>
134 &nbsp;<br>
135 &nbsp;&nbsp;&nbsp;&nbsp;<A
136 HREF="http://sourceforge.net/tracker/?atid=361118&group_id=11118&func=browse"
137 TARGET="_top"
138 >http://sourceforge.net/tracker/?atid=361118&#38;group_id=11118&#38;func=browse</A
139 >.<br>
140 &nbsp;&nbsp;&nbsp;</P
141 ></LI
142 ><LI
143 ><P
144 CLASS="LITERALLAYOUT"
145 >You&nbsp;can&nbsp;also&nbsp;send&nbsp;feedback&nbsp;on&nbsp;websites&nbsp;that&nbsp;Privoxy&nbsp;has&nbsp;problems&nbsp;with.&nbsp;Please&nbsp;bookmark<br>
146 the&nbsp;following&nbsp;link:&nbsp;<A
147 HREF="javascript:w=Math.floor(screen.width/2);h=Math.floor(screen.height*0.9);void(window.open('http://www.privoxy.org/actions','Feedback','screenx='+w+',width='+w+',height='+h+',scrollbars=yes,toolbar=no,location=no,directories=no,status=no,menubar=no,copyhistory=no').focus());"
148 TARGET="_top"
149 ><SPAN
150 CLASS="QUOTE"
151 >"Privoxy - Submit Filter Feedback"</SPAN
152 ></A
153 >.&nbsp;Once&nbsp;you&nbsp;surf&nbsp;to&nbsp;a&nbsp;page&nbsp;with&nbsp;problems,&nbsp;use&nbsp;the<br>
154 bookmark&nbsp;to&nbsp;send&nbsp;us&nbsp;feedback.&nbsp;We&nbsp;will&nbsp;look&nbsp;into&nbsp;the&nbsp;issue&nbsp;as&nbsp;soon&nbsp;as&nbsp;possible.<br>
155 &nbsp;&nbsp;&nbsp;</P
156 ></LI
157 ><LI
158 ><P
159 CLASS="LITERALLAYOUT"
160 >For&nbsp;any&nbsp;other&nbsp;issues,&nbsp;feel&nbsp;free&nbsp;to&nbsp;use&nbsp;the&nbsp;mailing&nbsp;lists:<br>
161 &nbsp;<br>
162 &nbsp;&nbsp;&nbsp;&nbsp;<A
163 HREF="http://sourceforge.net/mail/?group_id=11118"
164 TARGET="_top"
165 >http://sourceforge.net/mail/?group_id=11118</A
166 >.<br>
167 &nbsp;</P
168 ><P
169 >  Anyone interested in actively participating in development and related
170   discussions can also join the appropriate mailing list. Archives are
171   available, too. 
172  </P
173 ></LI
174 ></UL
175 ></P
176 ><DIV
177 CLASS="SECT2"
178 ><H2
179 CLASS="SECT2"
180 ><A
181 NAME="SUBMITACTIONS"
182 >6.1. Submitting Ads and <SPAN
183 CLASS="QUOTE"
184 >"Action"</SPAN
185 > Problems</A
186 ></H2
187 ><P
188 > Ads and banners that are not stopped by <SPAN
189 CLASS="APPLICATION"
190 >Privoxy</SPAN
191
192  can be submitted to the developers by accessing a special page and filling 
193  out the brief, required form. Conversely, you can also report pages, images,
194  etc. that <SPAN
195 CLASS="APPLICATION"
196 >Privoxy</SPAN
197 > is blocking, but should not.
198  The form itself does require Internet access.</P
199 ><P
200 > To do this, point your browser to <SPAN
201 CLASS="APPLICATION"
202 >Privoxy</SPAN
203
204  at <A
205 HREF="http://p.p/"
206 TARGET="_top"
207 >http://p.p/</A
208 >, and then select 
209  <A
210 HREF="javascript:w=Math.floor(screen.width/2);h=Math.floor(screen.height*0.9);void(window.open('http://www.privoxy.org/actions','Feedback','screenx='+w+',width='+w+',height='+h+',scrollbars=yes,toolbar=no,location=no,directories=no,status=no,menubar=no,copyhistory=no').focus());"
211 TARGET="_top"
212 >Actions file feedback system</A
213 >, 
214  near the bottom of the page. Paste in the URL that is the cause of the 
215  unwanted behavior, and follow the prompts. The developers will 
216  try to incorporate your submission into future versions.</P
217 ><P
218 > New <TT
219 CLASS="FILENAME"
220 >default.actions</TT
221 > files will occasionally be made
222  available based on your feedback. These 
223  will be announced on the 
224  <A
225 HREF="http://lists.sourceforge.net/lists/listinfo/ijbswa-announce"
226 TARGET="_top"
227 >ijbswa-announce</A
228 >
229  list.</P
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280 >&nbsp;</TD
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