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   4 >Contacting the Developers, Bug Reporting and Feature
   5 Requests</TITLE
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  70 CLASS="SECT1"
  71 ><H1
  72 CLASS="SECT1"
  73 ><A
  74 NAME="CONTACT"
  75 >11. Contacting the Developers, Bug Reporting and Feature
  76 Requests</A
  77 ></H1
  78 ><P
  79 > We value your feedback. In fact, we rely on it to improve
  80  <SPAN
  81 CLASS="APPLICATION"
  82 >Privoxy</SPAN
  83 > and its configuration.
  84  However, please note the following hints, so we can
  85  provide you with the best support:</P
  86 ><DIV
  87 CLASS="SECT2"
  88 ><H2
  89 CLASS="SECT2"
  90 ><A
  91 NAME="CONTACT-SUPPORT"
  92 >11.1. Get Support</A
  93 ></H2
  94 ><P
  95 > For casual users, our support forum at
  96  <A
  97 HREF="http://sourceforge.net/"
  98 TARGET="_top"
  99 >SourceForge</A
 100 >
 101  is probably best suited:
 102  <A
 103 HREF="http://sourceforge.net/tracker/?group_id=11118&atid=211118"
 104 TARGET="_top"
 105 >http://sourceforge.net/tracker/?group_id=11118&#38;atid=211118</A
 106 ></P
 107 ><P
 108 > All users are of course welcome to discuss their issues on the <A
 109 HREF="http://lists.sourceforge.net/lists/listinfo/ijbswa-users"
 110 TARGET="_top"
 111 >users
 112  mailing list</A
 113 >, where the developers also hang around.</P
 114 ></DIV
 115 ><DIV
 116 CLASS="SECT2"
 117 ><H2
 118 CLASS="SECT2"
 119 ><A
 120 NAME="CONTACT-BUGS"
 121 >11.2. Report Bugs</A
 122 ></H2
 123 ><P
 124 > Please report all bugs <I
 125 CLASS="EMPHASIS"
 126 >only</I
 127 > through our
 128  bug tracker:
 129  <A
 130 HREF="http://sourceforge.net/tracker/?group_id=11118&atid=111118"
 131 TARGET="_top"
 132 >http://sourceforge.net/tracker/?group_id=11118&#38;atid=111118</A
 133 >. </P
 134 ><P
 135 >  Before doing so, please make sure that the bug has not already been submitted
 136   and observe the aditional hints at the top of the <A
 137 HREF="http://sourceforge.net/tracker/?func=add&group_id=11118&atid=111118"
 138 TARGET="_top"
 139 >submit
 140   form</A
 141 >.</P
 142 ><P
 143 >
 144   Please try to verify that it is a <SPAN
 145 CLASS="APPLICATION"
 146 >Privoxy</SPAN
 147 > bug,
 148   and not a browser or site bug first. If unsure,
 149   try <A
 150 HREF="javascript:void(window.open('http://config.privoxy.org/toggle?mini=y&set=disabled','ijbstatus','width=250,height=100,resizable=yes,scrollbars=no,toolbar=no,location=no,directories=no,status=no,menubar=no,copyhistory=no').focus());"
 151 TARGET="_top"
 152 >toggling
 153   off</A
 154 > <SPAN
 155 CLASS="APPLICATION"
 156 >Privoxy</SPAN
 157 >, and see if the problem persists.
 158   The <A
 159 HREF="http://www.privoxy.org/user-manual/appendix.html#ACTIONSANAT"
 160 TARGET="_top"
 161 >appendix
 162   of the user manual</A
 163 > also has helpful information
 164   on action debugging. If you are using your own custom configuration, please try
 165   the stock configs to see if the problem is configuration related.</P
 166 ><P
 167 >  If not using the latest version, chances are that the bug has been found
 168   and fixed in the meantime. We would appreciate if you could take the time
 169   to <A
 170 HREF="http://www.privoxy.org/user-manual/installation.html"
 171 TARGET="_top"
 172 >upgrade
 173   to the latest version</A
 174 > (or  even the latest CVS snapshot) and verify
 175   your bug, but this is not required for reporting.</P
 176 ></DIV
 177 ><DIV
 178 CLASS="SECT2"
 179 ><H2
 180 CLASS="SECT2"
 181 ><A
 182 NAME="CONTACT-FEATURE"
 183 >11.3. Request New Features</A
 184 ></H2
 185 ><P
 186 > You are welcome to submit ideas on new features or other proposals
 187  for improvement through our feature request tracker at
 188  <A
 189 HREF="http://sourceforge.net/tracker/?atid=361118&group_id=11118"
 190 TARGET="_top"
 191 >http://sourceforge.net/tracker/?atid=361118&#38;group_id=11118</A
 192 >.</P
 193 ></DIV
 194 ><DIV
 195 CLASS="SECT2"
 196 ><H2
 197 CLASS="SECT2"
 198 ><A
 199 NAME="CONTACT-ADS"
 200 >11.4. Report Ads or Other Actions-Related Problems</A
 201 ></H2
 202 ><P
 203 > Please send feedback on ads that slipped through, innocent images that were blocked,
 204  and any other problems relating to the <TT
 205 CLASS="FILENAME"
 206 >default.action</TT
 207 > file through
 208  our actions feedback mechanism located at
 209  <A
 210 HREF="javascript:w=Math.floor(screen.width/2);h=Math.floor(screen.height*0.9);void(window.open('http://www.privoxy.org/actions','Feedback','screenx='+w+',width='+w+',height='+h+',scrollbars=yes,toolbar=no,location=no,directories=no,status=no,menubar=no,copyhistory=no').focus());"
 211 TARGET="_top"
 212 >http://www.privoxy.org/actions/</A
 213 >.
 214  On this page, you will also find a bookmark which will take you back there from
 215  any troubled site and even pre-fill the form!</P
 216 ><P
 217 > New, improved <TT
 218 CLASS="FILENAME"
 219 >default.action</TT
 220 > files will occasionally be made
 221  available based on your feedback. These will be announced on the <A
 222 HREF="http://lists.sourceforge.net/lists/listinfo/ijbswa-announce"
 223 TARGET="_top"
 224 >ijbswa-announce</A
 225 >
 226  list and available from our <A
 227 HREF="http://sf.net/projects/ijbswa/"
 228 TARGET="_top"
 229 >project page</A
 230 >.</P
 231 ></DIV
 232 ><DIV
 233 CLASS="SECT2"
 234 ><H2
 235 CLASS="SECT2"
 236 ><A
 237 NAME="CONTACT-OTHER"
 238 >11.5. Other</A
 239 ></H2
 240 ><P
 241 >For any other issues, feel free to use the mailing lists. Technically interested users
 242 and people who wish to contribute to the project are also welcome on the developers list!
 243 You can find an overview of all <SPAN
 244 CLASS="APPLICATION"
 245 >Prixoxy</SPAN
 246 >-related mailing lists,
 247 including list archives, at:
 248 <A
 249 HREF="http://sourceforge.net/mail/?group_id=11118"
 250 TARGET="_top"
 251 >http://sourceforge.net/mail/?group_id=11118</A
 252 >.</P
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