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  69 CLASS="SECT1"
  70 ><H1
  71 CLASS="SECT1"
  72 ><A
  73 NAME="CONTACT"
  74 >8. Contacting the developers, Bug Reporting and Feature Requests</A
  75 ></H1
  76 ><P
  77 > We value your feedback. In fact, we rely on it to improve
  78  <SPAN
  79 CLASS="APPLICATION"
  80 >Privoxy</SPAN
  81 > and its configuration.
  82  However, please note the following hints, so we can
  83  provide you with the best support:</P
  84 ><DIV
  85 CLASS="SECT2"
  86 ><H2
  87 CLASS="SECT2"
  88 ><A
  89 NAME="CONTACT-SUPPORT"
  90 >8.1. Get Support</A
  91 ></H2
  92 ><P
  93 > For casual users, our support forum at
  94  <A
  95 HREF="http://sourceforge.net/"
  96 TARGET="_top"
  97 >SourceForge</A
  98 >
  99  is probably best suited:
 100  <A
 101 HREF="http://sourceforge.net/tracker/?group_id=11118&atid=211118"
 102 TARGET="_top"
 103 >http://sourceforge.net/tracker/?group_id=11118&#38;atid=211118</A
 104 ></P
 105 ><P
 106 > All users are of course welcome to discuss their issues on the <A
 107 HREF="http://lists.sourceforge.net/lists/listinfo/ijbswa-users"
 108 TARGET="_top"
 109 >users
 110  mailing list</A
 111 >, where the developers also hang around.</P
 112 ></DIV
 113 ><DIV
 114 CLASS="SECT2"
 115 ><H2
 116 CLASS="SECT2"
 117 ><A
 118 NAME="CONTACT-BUGS"
 119 >8.2. Report Bugs</A
 120 ></H2
 121 ><P
 122 > Please report all bugs <I
 123 CLASS="EMPHASIS"
 124 >only</I
 125 > through our
 126  bug tracker:
 127  <A
 128 HREF="http://sourceforge.net/tracker/?group_id=11118&atid=111118"
 129 TARGET="_top"
 130 >http://sourceforge.net/tracker/?group_id=11118&#38;atid=111118</A
 131 >. </P
 132 ><P
 133 >  Before doing so, please make sure that the bug has not already been submitted
 134   and observe the aditional hints at the top of the <A
 135 HREF="http://sourceforge.net/tracker/?func=add&group_id=11118&atid=111118"
 136 TARGET="_top"
 137 >submit
 138   form</A
 139 >.</P
 140 ><P
 141 >
 142   Please try to verify that it is a <SPAN
 143 CLASS="APPLICATION"
 144 >Privoxy</SPAN
 145 > bug,
 146   and not a browser or site bug first. If unsure,
 147   try <A
 148 HREF="javascript:void(window.open('http://config.privoxy.org/toggle?mini=y&set=disabled','ijbstatus','width=250,height=100,resizable=yes,scrollbars=no,toolbar=no,location=no,directories=no,status=no,menubar=no,copyhistory=no').focus());"
 149 TARGET="_top"
 150 >toggling
 151   off</A
 152 > <SPAN
 153 CLASS="APPLICATION"
 154 >Privoxy</SPAN
 155 >, and see if the problem persists.
 156   The <A
 157 HREF="http://www.privoxy.org/user-manual/appendix.html#ACTIONSANAT"
 158 TARGET="_top"
 159 >appendix
 160   of the user manual</A
 161 > also has helpful information
 162   on action debugging. If you are using your own custom configuration, please try
 163   the stock configs to see if the problem is configuration related.</P
 164 ><P
 165 >  If not using the latest version, chances are that the bug has been found
 166   and fixed in the meantime. We would appreciate if you could take the time
 167   to <A
 168 HREF="http://www.privoxy.org/user-manual/installation.html"
 169 TARGET="_top"
 170 >upgrade
 171   to the latest version</A
 172 > (or  even the latest CVS snapshot) and verify
 173   your bug, but this is not required for reporting.</P
 174 ></DIV
 175 ><DIV
 176 CLASS="SECT2"
 177 ><H2
 178 CLASS="SECT2"
 179 ><A
 180 NAME="CONTACT-FEATURE"
 181 >8.3. Request New Features</A
 182 ></H2
 183 ><P
 184 > You are welcome to submit ideas on new features or other proposals
 185  for improvement through our feature request tracker at
 186  <A
 187 HREF="http://sourceforge.net/tracker/?atid=361118&group_id=11118"
 188 TARGET="_top"
 189 >http://sourceforge.net/tracker/?atid=361118&#38;group_id=11118</A
 190 >.</P
 191 ></DIV
 192 ><DIV
 193 CLASS="SECT2"
 194 ><H2
 195 CLASS="SECT2"
 196 ><A
 197 NAME="CONTACT-ADS"
 198 >8.4. Report Ads or Other Actions-Related Problems</A
 199 ></H2
 200 ><P
 201 > Please send feedback on ads that slipped through, innocent images that were blocked,
 202  and any other problems relating to the <TT
 203 CLASS="FILENAME"
 204 >default.action</TT
 205 > file through
 206  our actions feedback mechanism located at
 207  <A
 208 HREF="javascript:w=Math.floor(screen.width/2);h=Math.floor(screen.height*0.9);void(window.open('http://www.privoxy.org/actions','Feedback','screenx='+w+',width='+w+',height='+h+',scrollbars=yes,toolbar=no,location=no,directories=no,status=no,menubar=no,copyhistory=no').focus());"
 209 TARGET="_top"
 210 >http://www.privoxy.org/actions/</A
 211 >.
 212  On this page, you will also find a bookmark which will take you back there from
 213  any troubled site and even pre-fill the form!</P
 214 ><P
 215 > New, improved <TT
 216 CLASS="FILENAME"
 217 >default.action</TT
 218 > files will occasionally be made
 219  available based on your feedback. These will be announced on the <A
 220 HREF="http://lists.sourceforge.net/lists/listinfo/ijbswa-announce"
 221 TARGET="_top"
 222 >ijbswa-announce</A
 223 >
 224  list and available from our <A
 225 HREF="http://sf.net/projects/ijbswa/"
 226 TARGET="_top"
 227 >project page</A
 228 >.</P
 229 ></DIV
 230 ><DIV
 231 CLASS="SECT2"
 232 ><H2
 233 CLASS="SECT2"
 234 ><A
 235 NAME="CONTACT-OTHER"
 236 >8.5. Other</A
 237 ></H2
 238 ><P
 239 >For any other issues, feel free to use the mailing lists. Technically interested users
 240 and people who wish to contribute to the project are also welcome on the developers list!
 241 You can find an overview of all <SPAN
 242 CLASS="APPLICATION"
 243 >Prixoxy</SPAN
 244 >-related mailing lists,
 245 including list archives, at:
 246 <A
 247 HREF="http://sourceforge.net/mail/?group_id=11118"
 248 TARGET="_top"
 249 >http://sourceforge.net/mail/?group_id=11118</A
 250 >.</P
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