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40 >Privoxy Developer Manual</TH
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72 CLASS="SECT1"
73 ><H1
74 CLASS="SECT1"
75 ><A
76 NAME="CONTACT">8. Contacting the developers, Bug Reporting and Feature Requests</H1
77 ><P
78 > We value your feedback. In fact, we rely on it to improve
79  <SPAN
80 CLASS="APPLICATION"
81 >Privoxy</SPAN
82 > and its configuration.
83  However, please note the following hints, so we can 
84  provide you with the best support:</P
85 ><DIV
86 CLASS="SECT2"
87 ><H2
88 CLASS="SECT2"
89 ><A
90 NAME="CONTACT-SUPPORT">8.1. Get Support</H2
91 ><P
92 > For casual users, our support forum at
93  <A
94 HREF="http://sourceforge.net/"
95 TARGET="_top"
96 >SourceForge</A
97 >
98  is probably best suited:
99  <A
100 HREF="http://sourceforge.net/tracker/?group_id=11118&atid=211118"
101 TARGET="_top"
102 >http://sourceforge.net/tracker/?group_id=11118&#38;atid=211118</A
103 ></P
104 ><P
105 > All users are of course welcome to discuss their issues on the <A
106 HREF="http://lists.sourceforge.net/lists/listinfo/ijbswa-users"
107 TARGET="_top"
108 >users
109  mailing list</A
110 >, where the developers also hang around.</P
111 ></DIV
112 ><DIV
113 CLASS="SECT2"
114 ><H2
115 CLASS="SECT2"
116 ><A
117 NAME="CONTACT-BUGS">8.2. Report Bugs</H2
118 ><P
119 > Please report all bugs <SPAN
120 CLASS="emphasis"
121 ><I
122 CLASS="EMPHASIS"
123 >only</I
124 ></SPAN
125 > through our
126  bug tracker: 
127  <A
128 HREF="http://sourceforge.net/tracker/?group_id=11118&atid=111118"
129 TARGET="_top"
130 >http://sourceforge.net/tracker/?group_id=11118&#38;atid=111118</A
131 >. </P
132 ><P
133 >  Before doing so, please make sure that the bug has not already been submitted
134   and observe the additional hints at the top of the <A
135 HREF="http://sourceforge.net/tracker/?func=add&group_id=11118&atid=111118"
136 TARGET="_top"
137 >submit
138   form</A
139 >.</P
140 ><P
141
142   Please try to verify that it is a <SPAN
143 CLASS="APPLICATION"
144 >Privoxy</SPAN
145 > bug,
146   and not a browser or site bug first. If unsure,
147   try <A
148 HREF="javascript:void(window.open('http://config.privoxy.org/toggle?mini=y&set=disabled','ijbstatus','width=250,height=100,resizable=yes,scrollbars=no,toolbar=no,location=no,directories=no,status=no,menubar=no,copyhistory=no').focus());"
149 TARGET="_top"
150 >toggling
151   off</A
152 > <SPAN
153 CLASS="APPLICATION"
154 >Privoxy</SPAN
155 >, and see if the problem persists.
156   The <A
157 HREF="http://www.privoxy.org/user-manual/appendix.html#ACTIONSANAT"
158 TARGET="_top"
159 >appendix
160   of the user manual</A
161 > also has helpful information 
162   on action debugging. If you are using your own custom configuration, please try
163   the stock configs to see if the problem is configuration related.</P
164 ><P
165 >  If not using the latest version, chances are that the bug has been found
166   and fixed in the meantime. We would appreciate if you could take the time
167   to <A
168 HREF="http://www.privoxy.org/user-manual/installation.html"
169 TARGET="_top"
170 >upgrade
171   to the latest version</A
172 > (or  even the latest CVS snapshot) and verify
173   your bug, but this is not required for reporting.</P
174 ></DIV
175 ><DIV
176 CLASS="SECT2"
177 ><H2
178 CLASS="SECT2"
179 ><A
180 NAME="CONTACT-FEATURE">8.3. Request New Features</H2
181 ><P
182 > You are welcome to submit ideas on new features or other proposals
183  for improvement through our feature request tracker at
184  <A
185 HREF="http://sourceforge.net/tracker/?atid=361118&group_id=11118"
186 TARGET="_top"
187 >http://sourceforge.net/tracker/?atid=361118&#38;group_id=11118</A
188 >.</P
189 ></DIV
190 ><DIV
191 CLASS="SECT2"
192 ><H2
193 CLASS="SECT2"
194 ><A
195 NAME="CONTACT-ADS">8.4. Report Ads or Other Actions-Related Problems</H2
196 ><P
197 > Please send feedback on ads that slipped through, innocent images that were blocked,
198  and any other problems relating to the <TT
199 CLASS="FILENAME"
200 >default.action</TT
201 > file through
202  our actions feedback mechanism located at
203  <A
204 HREF="javascript:w=Math.floor(screen.width/2);h=Math.floor(screen.height*0.9);void(window.open('http://www.privoxy.org/actions','Feedback','screenx='+w+',width='+w+',height='+h+',scrollbars=yes,toolbar=no,location=no,directories=no,status=no,menubar=no,copyhistory=no').focus());"
205 TARGET="_top"
206 >http://www.privoxy.org/actions/</A
207 >.
208  On this page, you will also find a bookmark which will take you back there from
209  any troubled site and even pre-fill the form!</P
210 ><P
211 > New, improved <TT
212 CLASS="FILENAME"
213 >default.action</TT
214 > files will occasionally be made
215  available based on your feedback. These will be announced on the <A
216 HREF="http://lists.sourceforge.net/lists/listinfo/ijbswa-announce"
217 TARGET="_top"
218 >ijbswa-announce</A
219 >
220  list and available from our the <A
221 HREF="http://sourceforge.net/project/showfiles.php?group_id=11118"
222 TARGET="_top"
223 >files section</A
224 > of
225  our <A
226 HREF="http://sf.net/projects/ijbswa/"
227 TARGET="_top"
228 >project page</A
229 >.</P
230 ></DIV
231 ><DIV
232 CLASS="SECT2"
233 ><H2
234 CLASS="SECT2"
235 ><A
236 NAME="CONTACT-OTHER">8.5. Other</H2
237 ><P
238 >For any other issues, feel free to use the mailing lists. Technically interested users
239 and people who wish to contribute to the project are also welcome on the developers list!
240 You can find an overview of all <SPAN
241 CLASS="APPLICATION"
242 >Privoxy</SPAN
243 >-related mailing lists,
244 including list archives, at:
245 <A
246 HREF="http://sourceforge.net/mail/?group_id=11118"
247 TARGET="_top"
248 >http://sourceforge.net/mail/?group_id=11118</A
249 >.</P
250 ></DIV
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