X-Git-Url: http://www.privoxy.org/gitweb/?p=privoxy.git;a=blobdiff_plain;f=doc%2Fwebserver%2Ffaq%2Fcontact.html;h=74f9b4c204695da2849cf4d712f70c9337831195;hp=c9d18c705c6db50f365461fc593833338bd1c22d;hb=2d4220ee5eb5a555f4d9f93fcb4ceac3a0ea379b;hpb=7116fa7579978b77c2640a0dca78feb8ef3314b0

diff --git a/doc/webserver/faq/contact.html b/doc/webserver/faq/contact.html
index c9d18c70..74f9b4c2 100644
--- a/doc/webserver/faq/contact.html
+++ b/doc/webserver/faq/contact.html
@@ -376,21 +376,64 @@ CLASS="APPLICATION"
 ><P
 >    Any other pertinent information to help identify the problem such as config
     or log file excerpts (yes, you should have log file entries for each
-    action taken).
+    action taken). To get a meaningful logfile, please make sure that the
+    <A
+HREF="../user-manual/config.html#LOGFILE"
+TARGET="_top"
+>logfile directive</A
+>
+    is being used and the following <A
+HREF="../user-manual/config.html#DEBUG"
+TARGET="_top"
+>debug options</A
+> are enabled:
+    <P
+CLASS="LITERALLAYOUT"
+>debug&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;1&nbsp;#&nbsp;Log&nbsp;the&nbsp;destination&nbsp;for&nbsp;each&nbsp;request&nbsp;Privoxy&nbsp;let&nbsp;through.&nbsp;See&nbsp;also&nbsp;debug&nbsp;1024.<br>
+debug&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;2&nbsp;#&nbsp;show&nbsp;each&nbsp;connection&nbsp;status<br>
+debug&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;4&nbsp;#&nbsp;show&nbsp;I/O&nbsp;status<br>
+debug&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;8&nbsp;#&nbsp;show&nbsp;header&nbsp;parsing<br>
+debug&nbsp;&nbsp;&nbsp;128&nbsp;#&nbsp;debug&nbsp;redirects<br>
+debug&nbsp;&nbsp;&nbsp;256&nbsp;#&nbsp;debug&nbsp;GIF&nbsp;de-animation<br>
+debug&nbsp;&nbsp;&nbsp;512&nbsp;#&nbsp;Common&nbsp;Log&nbsp;Format<br>
+debug&nbsp;&nbsp;1024&nbsp;#&nbsp;Log&nbsp;the&nbsp;destination&nbsp;for&nbsp;requests&nbsp;Privoxy&nbsp;didn't&nbsp;let&nbsp;through,&nbsp;and&nbsp;the&nbsp;reason&nbsp;why.<br>
+debug&nbsp;&nbsp;4096&nbsp;#&nbsp;Startup&nbsp;banner&nbsp;and&nbsp;warnings.<br>
+debug&nbsp;&nbsp;8192&nbsp;#&nbsp;Non-fatal&nbsp;errors</P
+>
+    If you are having trouble with a filter, please additionally enable
+    <P
+CLASS="LITERALLAYOUT"
+>debug&nbsp;&nbsp;&nbsp;&nbsp;64&nbsp;#&nbsp;debug&nbsp;regular&nbsp;expression&nbsp;filters</P
+>
+    If you using Privoxy 3.0.17 or later and suspect that it interprets the
+    request or the response incorrectly, please enable
+    <P
+CLASS="LITERALLAYOUT"
+>debug&nbsp;32768&nbsp;#&nbsp;log&nbsp;all&nbsp;data&nbsp;read&nbsp;from&nbsp;the&nbsp;network</P
+>
+    Note that Privoxy log files may contain sensitive information so please don't
+    submit any logfiles you didn't read first. You can mask sensitive information
+    as long as it's clear that you removed something.
    </P
 ></LI
 ></UL
 ></P
 ><P
 > You don't have to tell us your actual name when filing a problem
- report, but please use a nickname so we can differentiate between
- your messages and the ones entered by other "anonymous" users that
+ report, but if you don't, please use a nickname so we can differentiate
+ between your messages and the ones entered by other "anonymous" users that
  may respond to your request if they have the same problem or already
- found a solution.</P
+ found a solution. Note that due to spam the trackers may not always
+ allow to post without being logged into SourceForge. If that's the
+ case you are still free to create a login that isn't directly linked
+ to your name, though.</P
 ><P
 > Please also check the status of your request a few days after submitting
  it, as we may request additional information. If you use a SF id,
- you should automatically get a mail when someone responds to your request.</P
+ you should automatically get a mail when someone responds to your request.
+ Please don't bother to add an email address when using the tracker,
+ if you prefer to communicate through email, just use one of the mailing
+ lists directly.</P
 ><P
 >  The <A
 HREF="http://www.privoxy.org/user-manual/appendix.html#ACTIONSANAT"
@@ -429,12 +472,15 @@ CLASS="SECT2"
 ><H2
 CLASS="SECT2"
 ><A
-NAME="CONTACT-OTHER"
->6.4. Other</A
+NAME="MAILING-LISTS"
+>6.4. Mailing Lists</A
 ></H2
 ><P
->For any other issues, feel free to use the mailing lists. Technically interested users
-and people who wish to contribute to the project are also welcome on the developers list!
+>If you prefer to communicate through email, instead of using a web interface,
+feel free to use one of the mailing lists.
+To discuss issues that haven't been completely diagnosed, please use the Privoxy
+users list. Technically interested users and people who wish to contribute to
+the project are always welcome on the developers list.
 You can find an overview of all <SPAN
 CLASS="APPLICATION"
 >Privoxy</SPAN
@@ -507,4 +553,4 @@ VALIGN="top"
 ></DIV
 ></BODY
 ></HTML
->
\ No newline at end of file
+>