For casual users, our support forum at SourceForge is probably best suited: http://sourceforge.net/tracker/?group_id=11118&atid=211118
users mailing list, where the developers also hang around.Please don't sent private support requests to individual Privoxy + developers, either use the mailing lists or the support trackers.
Note that the Privoxy mailing lists are moderated. Posts from unsubscribed + addresses have to be accepted manually by a moderator. This may cause a + delay of several days and if you use a subject that doesn't clearly + mention Privoxy or one of its features, your message may be accidentally + discarded as spam.
If you aren't subscribed, you should therefore spend a few seconds + to come up with a proper subject. Additionally you should make it clear + that you want to get CC'd. Otherwise some responses will be directed to + the mailing list only, and you won't see them.
Please report all bugs only through our - bug tracker: +>"Problems" for our purposes, come in two forms:
Configuration issues, such as ads that slip through, or sites that + don't function properly due to one Privoxy + "action" or another being turned "on". +
"Bugs" in the programming code that makes up + Privoxy, such as that might cause a crash. +
Please send feedback on ads that slipped through, innocent images that were + blocked, sites that don't work properly, and other configuration related problem of + default.action file, to + http://sourceforge.net/tracker/?group_id=11118&atid=460288, + the Actions File Tracker.
New, improved default.action files may occasionally be made + available based on your feedback. These will be announced on the ijbswa-announce + list and available from our the files section of + our project page.
Please report all bugs through our bug tracker: http://sourceforge.net/tracker/?group_id=11118&atid=111118.
Before doing so, please make sure that the bug has not already been submitted +> Before doing so, please make sure that the bug has not already been submitted and observe the additional hints at the top of the submit form.
. If already submitted, please feel free to add any info to the + original report that might help to solve the issue.- Please try to verify that it is a Please try to verify that it is a Privoxy bug, - and not a browser or site bug first. If unsure, + and not a browser or site bug or documented behaviour that just happens + to be different than what you expected. If unsure, try toggling off Privoxy, and see if the problem persists. - The appendix - of the user manual also has helpful information - on action debugging. If you are using your own custom configuration, please try - the stock configs to see if the problem is configuration related.
, and see if the problem persists.If you are using your own custom configuration, please try + the stock configs to see if the problem is configuration related. + If you're having problems with a feature that is disabled by default, + please ask around on the mailing list if others can reproduce the problem.
If not using the latest version, chances are that the bug has been found +> If you aren't using the latest Privoxy version, the bug may have been found and fixed in the meantime. We would appreciate if you could take the time to upgrade to the latest version (or even the latest CVS snapshot) and verify - your bug, but this is not required for reporting.
Please be sure to provide the following information:
The exact Privoxy version you are using + (if you got the source from CVS, please also provide the source code revisions + as shown in http://config.privoxy.org/show-version). +
The operating system and versions you run + Privoxy on, (e.g. Windows + XP SP2), if you are using a Unix flavor, + sending the output of "uname -a" should do, + in case of GNU/Linux, please also name the distribution. +
The name, platform, and version of the browser + you were using (e.g. Internet Explorer v5.5 for Mac). +
The URL where the problem occurred, or some way for us to duplicate the + problem (e.g. http://somesite.example.com/?somethingelse=123). +
Whether your version of Privoxy is one supplied + by the Privoxy developers via SourceForge, + or if you got your copy somewhere else. +
Whether you are using Privoxy in tandem with + another proxy such as Tor. If so, please + temporary disable the other proxy to see if the symptoms change. +
Whether you are using a personal firewall product. If so, does + Privoxy work without it? +
Any other pertinent information to help identify the problem such as config + or log file excerpts (yes, you should have log file entries for each + action taken). To get a meaningful logfile, please make sure that the + logfile directive + is being used and the following debug options are enabled: +
debug 1 # Log the destination for each request Privoxy let through. See also debug 1024.
+debug 2 # show each connection status
+debug 4 # show I/O status
+debug 8 # show header parsing
+debug 128 # debug redirects
+debug 256 # debug GIF de-animation
+debug 512 # Common Log Format
+debug 1024 # Log the destination for requests Privoxy didn't let through, and the reason why.
+debug 4096 # Startup banner and warnings.
+debug 8192 # Non-fatal errors
debug 64 # debug regular expression filters
+ If you using Privoxy 3.0.17 or later and suspect that it interprets the + request or the response incorrectly, please enable +debug 32768 # log all data read from the network
+ Note that Privoxy log files may contain sensitive information so please don't + submit any logfiles you didn't read first. You can mask sensitive information + as long as it's clear that you removed something. +You don't have to tell us your actual name when filing a problem + report, but if you don't, please use a nickname so we can differentiate + between your messages and the ones entered by other "anonymous" users that + may respond to your request if they have the same problem or already + found a solution. Note that due to spam the trackers may not always + allow to post without being logged into SourceForge. If that's the + case you are still free to create a login that isn't directly linked + to your name, though.
Please also check the status of your request a few days after submitting + it, as we may request additional information. If you use a SF id, + you should automatically get a mail when someone responds to your request. + Please don't bother to add an email address when using the tracker, + if you prefer to communicate through email, just use one of the mailing + lists directly.
The appendix + of the Privoxy User Manual also has helpful information + on understanding actions, and action debugging.
Please send feedback on ads that slipped through, innocent images that were blocked, - and any other problems relating to the default.action file through - our actions feedback mechanism located at - http://www.privoxy.org/actions/. - On this page, you will also find a bookmark which will take you back there from - any troubled site and even pre-fill the form!
New, improved default.action files will occasionally be made - available based on your feedback. These will be announced on the ijbswa-announce - list and available from our the files section of - our project page.
For any other issues, feel free to use the mailing lists. Technically interested users -and people who wish to contribute to the project are also welcome on the developers list! +>If you prefer to communicate through email, instead of using a web interface, +feel free to use one of the mailing lists. +To discuss issues that haven't been completely diagnosed, please use the Privoxy +users list. Technically interested users and people who wish to contribute to +the project are always welcome on the developers list. You can find an overview of all Privoxy