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-    <title>
-      Contacting the Developers, Bug Reporting and Feature Requests
-    </title>
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-          </th>
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+<head>
+  <title>Contacting the Developers, Bug Reporting and Feature
+  Requests</title>
+  <meta name="GENERATOR" content=
+  "Modular DocBook HTML Stylesheet Version 1.79">
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+  "templates.html">
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+  "copyright.html">
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+"#840084" alink="#0000FF">
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+    cellpadding="0" cellspacing="0">
+      <tr>
+        <th colspan="3" align="center">Privoxy 3.0.26 User Manual</th>
+      </tr>
+
+      <tr>
+        <td width="10%" align="left" valign="bottom"><a href="templates.html"
+        accesskey="P">Prev</a></td>
+
+        <td width="80%" align="center" valign="bottom"></td>
+
+        <td width="10%" align="right" valign="bottom"><a href=
+        "copyright.html" accesskey="N">Next</a></td>
+      </tr>
+    </table>
+    <hr align="left" width="100%">
+  </div>
+
+  <div class="SECT1">
+    <h1 class="SECT1"><a name="CONTACT" id="CONTACT">11. Contacting the
+    Developers, Bug Reporting and Feature Requests</a></h1>
+
+    <p>We value your feedback. In fact, we rely on it to improve <span class=
+    "APPLICATION">Privoxy</span> and its configuration. However, please note
+    the following hints, so we can provide you with the best support.</p>
+
+    <div class="SECT2">
+      <h2 class="SECT2"><a name="SUFFICIENT-INFORMATION" id=
+      "SUFFICIENT-INFORMATION">11.1. Please provide sufficient
+      information</a></h2>
+
+      <p>A lot of support requests don't contain enough information and can't
+      be solved without a lot of back and forth which causes unnecessary
+      delays. Reading this section should help to prevent that.</p>
+
+      <p>Before contacting us to report a problem, please try to verify that
+      it is a <span class="APPLICATION">Privoxy</span> problem, and not a
+      browser or site problem or documented behaviour that just happens to be
+      different than what you expected. If unsure, try <a href=
+      "http://config.privoxy.org/toggle?set=disable" target="_top">toggling
+      off</a> <span class="APPLICATION">Privoxy</span>, and see if the
+      problem persists.</p>
+
+      <p>If you are using your own custom configuration, please try the
+      default configuration to see if the problem is configuration related.
+      If you're having problems with a feature that is disabled by default,
+      please ask around on the mailing list if others can reproduce the
+      problem.</p>
+
+      <p>If you aren't using the latest Privoxy version, the problem may have
+      been found and fixed in the meantime. We would appreciate if you could
+      take the time to <a href=
+      "https://www.privoxy.org/user-manual/installation.html" target=
+      "_top">upgrade to the latest version</a> and verify that the problem
+      still exists.</p>
+
+      <p>Please be sure to provide the following information when reporting
+      problems or requesting support:</p>
+
+      <ul>
+        <li>
+          <p>The exact <span class="APPLICATION">Privoxy</span> version you
+          are using.</p>
+        </li>
+
+        <li>
+          <p>The operating system and versions you run <span class=
+          "APPLICATION">Privoxy</span> on, e.g. <span class=
+          "APPLICATION">Windows XP SP2</span>.</p>
+        </li>
+
+        <li>
+          <p>The name, platform, and version of the <span class=
+          "APPLICATION">browser</span> you were using (e.g. <span class=
+          "APPLICATION">Internet Explorer v5.5</span> for Mac).</p>
+        </li>
+
+        <li>
+          <p>The URL where the problem occurred, or some way for us to
+          duplicate the problem (e.g. <tt class=
+          "LITERAL">http://somesite.example.com/?somethingelse=123</tt>).</p>
+        </li>
+
+        <li>
+          <p>Whether your version of <span class="APPLICATION">Privoxy</span>
+          is one supplied by the <span class="APPLICATION">Privoxy</span>
+          developers via SourceForge, or if you got your copy somewhere
+          else.</p>
+        </li>
+
+        <li>
+          <p>Whether you are using <span class="APPLICATION">Privoxy</span>
+          together with another proxy such as <span class=
+          "APPLICATION">Tor</span>. If so, please temporary disable the other
+          proxy to see if the symptoms change.</p>
+        </li>
+
+        <li>
+          <p>Whether you are using a personal firewall product. If so, does
+          <span class="APPLICATION">Privoxy</span> work without it?</p>
+        </li>
+
+        <li>
+          <p>Any other pertinent information to help identify the problem
+          such as config or log file excerpts (yes, you should have log file
+          entries for each action taken). To get a meaningful logfile, please
+          make sure that the <a href="../user-manual/config.html#LOGFILE"
+          target="_top">logfile directive</a> is being used and the following
+          <a href="../user-manual/config.html#DEBUG" target="_top">debug
+          options</a> are enabled (all of them):</p>
+
+          <p class="LITERALLAYOUT">
+          debug&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;1&nbsp;#&nbsp;Log&nbsp;the&nbsp;destination&nbsp;for&nbsp;each&nbsp;request&nbsp;Privoxy&nbsp;let&nbsp;through.&nbsp;See&nbsp;also&nbsp;debug&nbsp;1024.<br>
+
+          debug&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;2&nbsp;#&nbsp;show&nbsp;each&nbsp;connection&nbsp;status<br>
+
+          debug&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;4&nbsp;#&nbsp;show&nbsp;I/O&nbsp;status<br>
+
+          debug&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;8&nbsp;#&nbsp;show&nbsp;header&nbsp;parsing<br>
+
+          debug&nbsp;&nbsp;&nbsp;128&nbsp;#&nbsp;debug&nbsp;redirects<br>
+          debug&nbsp;&nbsp;&nbsp;256&nbsp;#&nbsp;debug&nbsp;GIF&nbsp;de-animation<br>
+
+          debug&nbsp;&nbsp;&nbsp;512&nbsp;#&nbsp;Common&nbsp;Log&nbsp;Format<br>
+
+          debug&nbsp;&nbsp;1024&nbsp;#&nbsp;Log&nbsp;the&nbsp;destination&nbsp;for&nbsp;requests&nbsp;Privoxy&nbsp;didn't&nbsp;let&nbsp;through,&nbsp;and&nbsp;the&nbsp;reason&nbsp;why.<br>
+
+          debug&nbsp;&nbsp;4096&nbsp;#&nbsp;Startup&nbsp;banner&nbsp;and&nbsp;warnings.<br>
+
+          debug&nbsp;&nbsp;8192&nbsp;#&nbsp;Non-fatal&nbsp;errors</p>
+
+          <p>If you are having trouble with a filter, please additionally
+          enable</p>
+
+          <p class="LITERALLAYOUT">
+          debug&nbsp;&nbsp;&nbsp;&nbsp;64&nbsp;#&nbsp;debug&nbsp;regular&nbsp;expression&nbsp;filters</p>If
+          you are using Privoxy 3.0.17 or later and suspect that it
+          interprets the request or the response incorrectly, please enable
+
+          <p class="LITERALLAYOUT">
+          debug&nbsp;32768&nbsp;#&nbsp;log&nbsp;all&nbsp;data&nbsp;read&nbsp;from&nbsp;the&nbsp;network</p>
+
+          <p>It's easy for us to ignore log messages that aren't relevant but
+          missing log messages may make it impossible to investigate a
+          problem. If you aren't sure which of the debug directives are
+          relevant, please just enable all of them and let us worry about
+          it.</p>
+
+          <p>Note that Privoxy log files may contain sensitive information so
+          please don't submit any logfiles you didn't read first. You can
+          mask sensitive information as long as it's clear that you removed
+          something.</p>
+        </li>
+      </ul>
+
+      <p>You don't have to tell us your actual name when filing a problem
+      report, but if you don't, please use a nickname so we can differentiate
+      between your messages and the ones entered by other "anonymous" users
+      that may respond to your request if they have the same problem or
+      already found a solution. Note that due to spam the trackers may not
+      always allow to post without being logged into SourceForge. If that's
+      the case, you are still free to create a login that isn't directly
+      linked to your name, though.</p>
+
+      <p>Please also check the status of your request a few days after
+      submitting it, as we may request additional information. If you use a
+      SF id, you should automatically get a mail when someone responds to
+      your request. Please don't bother to add an email address when using
+      the tracker. If you prefer to communicate through email, just use one
+      of the mailing lists directly.</p>
+
+      <p>If you are new to reporting problems, you might be interested in
+      <a href="http://www.chiark.greenend.org.uk/~sgtatham/bugs.html" target=
+      "_top">How to Report Bugs Effectively</a>.</p>
+
+      <p>The <a href=
+      "https://www.privoxy.org/user-manual/appendix.html#ACTIONSANAT" target=
+      "_top">appendix of the Privoxy User Manual</a> also has helpful
+      information on understanding <tt class="LITERAL">actions</tt>, and
+      <tt class="LITERAL">action</tt> debugging.</p>
     </div>
-    <div class="SECT1">
-      <h1 class="SECT1">
-        <a name="CONTACT">11. Contacting the Developers, Bug Reporting and
-        Feature Requests</a>
-      </h1>
-      <p>
-        We value your feedback. In fact, we rely on it to improve <span
-        class="APPLICATION">Privoxy</span> and its configuration. However,
-        please note the following hints, so we can provide you with the best
-        support.
-      </p>
-      <div class="SECT2">
-        <h2 class="SECT2">
-          <a name="SUFFICIENT-INFORMATION">11.1. Please provide sufficient
-          information</a>
-        </h2>
-        <p>
-          A lot of support requests don't contain enough information and
-          can't be solved without a lot of back and forth which causes
-          unnecessary delays. Reading this section should help to prevent
-          that.
-        </p>
-        <p>
-          Before contacting us to report a problem, please try to verify that
-          it is a <span class="APPLICATION">Privoxy</span> problem, and not a
-          browser or site problem or documented behaviour that just happens
-          to be different than what you expected. If unsure, try <a href=
-          "http://config.privoxy.org/toggle?set=disable" target=
-          "_top">toggling off</a> <span class="APPLICATION">Privoxy</span>,
-          and see if the problem persists.
-        </p>
-        <p>
-          If you are using your own custom configuration, please try the
-          default configuration to see if the problem is configuration
-          related. If you're having problems with a feature that is disabled
-          by default, please ask around on the mailing list if others can
-          reproduce the problem.
-        </p>
-        <p>
-          If you aren't using the latest Privoxy version, the problem may
-          have been found and fixed in the meantime. We would appreciate if
-          you could take the time to <a href=
-          "https://www.privoxy.org/user-manual/installation.html" target=
-          "_top">upgrade to the latest version</a> and verify that the
-          problem still exists.
-        </p>
-        <p>
-          Please be sure to provide the following information when reporting
-          problems or requesting support:
-        </p>
-        <p>
-        </p>
-        <ul>
-          <li>
-            <p>
-              The exact <span class="APPLICATION">Privoxy</span> version you
-              are using.
-            </p>
-          </li>
-          <li>
-            <p>
-              The operating system and versions you run <span class=
-              "APPLICATION">Privoxy</span> on, e.g. <span class=
-              "APPLICATION">Windows XP SP2</span>.
-            </p>
-          </li>
-          <li>
-            <p>
-              The name, platform, and version of the <span class=
-              "APPLICATION">browser</span> you were using (e.g. <span class=
-              "APPLICATION">Internet Explorer v5.5</span> for Mac).
-            </p>
-          </li>
-          <li>
-            <p>
-              The URL where the problem occurred, or some way for us to
-              duplicate the problem (e.g. <tt class=
-              "LITERAL">http://somesite.example.com/?somethingelse=123</tt>).
-            </p>
-          </li>
-          <li>
-            <p>
-              Whether your version of <span class=
-              "APPLICATION">Privoxy</span> is one supplied by the <span
-              class="APPLICATION">Privoxy</span> developers via SourceForge,
-              or if you got your copy somewhere else.
-            </p>
-          </li>
-          <li>
-            <p>
-              Whether you are using <span class="APPLICATION">Privoxy</span>
-              together with another proxy such as <span class=
-              "APPLICATION">Tor</span>. If so, please temporary disable the
-              other proxy to see if the symptoms change.
-            </p>
-          </li>
-          <li>
-            <p>
-              Whether you are using a personal firewall product. If so, does
-              <span class="APPLICATION">Privoxy</span> work without it?
-            </p>
-          </li>
-          <li>
-            <p>
-              Any other pertinent information to help identify the problem
-              such as config or log file excerpts (yes, you should have log
-              file entries for each action taken). To get a meaningful
-              logfile, please make sure that the <a href=
-              "../user-manual/config.html#LOGFILE" target="_top">logfile
-              directive</a> is being used and the following <a href=
-              "../user-manual/config.html#DEBUG" target="_top">debug
-              options</a> are enabled (all of them):
-            </p>
-            <p class="LITERALLAYOUT">
-              debug&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;1&nbsp;#&nbsp;Log&nbsp;the&nbsp;destination&nbsp;for&nbsp;each&nbsp;request&nbsp;Privoxy&nbsp;let&nbsp;through.&nbsp;See&nbsp;also&nbsp;debug&nbsp;1024.<br>
-
-               debug&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;2&nbsp;#&nbsp;show&nbsp;each&nbsp;connection&nbsp;status<br>
-
-               debug&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;4&nbsp;#&nbsp;show&nbsp;I/O&nbsp;status<br>
-
-               debug&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;8&nbsp;#&nbsp;show&nbsp;header&nbsp;parsing<br>
-
-               debug&nbsp;&nbsp;&nbsp;128&nbsp;#&nbsp;debug&nbsp;redirects<br>
-
-               debug&nbsp;&nbsp;&nbsp;256&nbsp;#&nbsp;debug&nbsp;GIF&nbsp;de-animation<br>
-
-               debug&nbsp;&nbsp;&nbsp;512&nbsp;#&nbsp;Common&nbsp;Log&nbsp;Format<br>
-
-               debug&nbsp;&nbsp;1024&nbsp;#&nbsp;Log&nbsp;the&nbsp;destination&nbsp;for&nbsp;requests&nbsp;Privoxy&nbsp;didn't&nbsp;let&nbsp;through,&nbsp;and&nbsp;the&nbsp;reason&nbsp;why.<br>
-
-               debug&nbsp;&nbsp;4096&nbsp;#&nbsp;Startup&nbsp;banner&nbsp;and&nbsp;warnings.<br>
-
-               debug&nbsp;&nbsp;8192&nbsp;#&nbsp;Non-fatal&nbsp;errors
-            </p>
-
-            <p>
-              If you are having trouble with a filter, please additionally
-              enable
-            </p>
-            <p class="LITERALLAYOUT">
-              debug&nbsp;&nbsp;&nbsp;&nbsp;64&nbsp;#&nbsp;debug&nbsp;regular&nbsp;expression&nbsp;filters
-            </p>
-            If you are using Privoxy 3.0.17 or later and suspect that it
-            interprets the request or the response incorrectly, please enable
-
-            <p class="LITERALLAYOUT">
-              debug&nbsp;32768&nbsp;#&nbsp;log&nbsp;all&nbsp;data&nbsp;read&nbsp;from&nbsp;the&nbsp;network
-            </p>
-
-            <p>
-              It's easy for us to ignore log messages that aren't relevant
-              but missing log messages may make it impossible to investigate
-              a problem. If you aren't sure which of the debug directives are
-              relevant, please just enable all of them and let us worry about
-              it.
-            </p>
-            <p>
-              Note that Privoxy log files may contain sensitive information
-              so please don't submit any logfiles you didn't read first. You
-              can mask sensitive information as long as it's clear that you
-              removed something.
-            </p>
-          </li>
-        </ul>
-
-        <p>
-          You don't have to tell us your actual name when filing a problem
-          report, but if you don't, please use a nickname so we can
-          differentiate between your messages and the ones entered by other
-          "anonymous" users that may respond to your request if they have the
-          same problem or already found a solution. Note that due to spam the
-          trackers may not always allow to post without being logged into
-          SourceForge. If that's the case, you are still free to create a
-          login that isn't directly linked to your name, though.
-        </p>
-        <p>
-          Please also check the status of your request a few days after
-          submitting it, as we may request additional information. If you use
-          a SF id, you should automatically get a mail when someone responds
-          to your request. Please don't bother to add an email address when
-          using the tracker. If you prefer to communicate through email, just
-          use one of the mailing lists directly.
-        </p>
-        <p>
-          If you are new to reporting problems, you might be interested in <a
-          href="http://www.chiark.greenend.org.uk/~sgtatham/bugs.html"
-          target="_top">How to Report Bugs Effectively</a>.
-        </p>
-        <p>
-          The <a href=
-          "https://www.privoxy.org/user-manual/appendix.html#ACTIONSANAT"
-          target="_top">appendix of the Privoxy User Manual</a> also has
-          helpful information on understanding <tt class=
-          "LITERAL">actions</tt>, and <tt class="LITERAL">action</tt>
-          debugging.
-        </p>
-      </div>
-      <div class="SECT2">
-        <h2 class="SECT2">
-          <a name="CONTACT-SUPPORT">11.2. Get Support</a>
-        </h2>
-        <p>
-          All users are welcome to discuss their issues on the <a href=
-          "https://lists.privoxy.org/mailman/listinfo/privoxy-users" target=
-          "_top">users mailing list</a>, where the developers also hang
-          around.
-        </p>
-        <p>
-          Please don't send private support requests to individual Privoxy
-          developers, either use the mailing lists or the support trackers.
-        </p>
-        <p>
-          If you have to contact a Privoxy developer directly for other
-          reasons, please send a real mail and do not bother with
-          SourceForge's messaging system. Answers to SourceForge messages are
-          usually bounced by SourceForge's mail server in which case the
-          developer wasted time writing a response you don't get. From your
-          point of view it will look like your message has been completely
-          ignored, so this is frustrating for all parties involved.
-        </p>
-        <p>
-          Note that the Privoxy mailing lists are moderated. Posts from
-          unsubscribed addresses have to be accepted manually by a moderator.
-          This may cause a delay of several days and if you use a subject
-          that doesn't clearly mention Privoxy or one of its features, your
-          message may be accidentally discarded as spam.
-        </p>
-        <p>
-          If you aren't subscribed, you should therefore spend a few seconds
-          to come up with a proper subject. Additionally you should make it
-          clear that you want to get CC'd. Otherwise some responses will be
-          directed to the mailing list only, and you won't see them.
-        </p>
-      </div>
-      <div class="SECT2">
-        <h2 class="SECT2">
-          <a name="REPORTING">11.3. Reporting Problems</a>
-        </h2>
-        <p>
-          <span class="QUOTE">"Problems"</span> for our purposes, come in two
-          forms:
-        </p>
-        <ul>
-          <li>
-            <p>
-              Configuration issues, such as ads that slip through, or sites
-              that don't function properly due to one <span class=
-              "APPLICATION">Privoxy</span> <span class=
-              "QUOTE">"action"</span> or another being turned <span class=
-              "QUOTE">"on"</span>.
-            </p>
-          </li>
-          <li>
-            <p>
-              <span class="QUOTE">"Bugs"</span> in the programming code that
-              makes up <span class="APPLICATION">Privoxy</span>, such as that
-              might cause a crash. Documentation issues, for example spelling
-              errors and unclear descriptions, are bugs, too.
-            </p>
-          </li>
-        </ul>
-        <div class="SECT3">
-          <h3 class="SECT3">
-            <a name="CONTACT-ADS">11.3.1. Reporting Ads or Other
-            Configuration Problems</a>
-          </h3>
-          <p>
-            Please send feedback on ads that slipped through, innocent images
-            that were blocked, sites that don't work properly, and other
-            configuration related problem of <tt class=
-            "FILENAME">default.action</tt> file, to <a href=
-            "https://sourceforge.net/tracker/?group_id=11118&amp;atid=460288"
-            target=
-            "_top">https://sourceforge.net/tracker/?group_id=11118&amp;atid=460288</a>,
-            the Actions File Tracker.
-          </p>
-        </div>
-        <div class="SECT3">
-          <h3 class="SECT3">
-            <a name="CONTACT-BUGS">11.3.2. Reporting Bugs</a>
-          </h3>
-          <p>
-            Before reporting bugs, please make sure that the bug has <span
-            class="emphasis"><i class="EMPHASIS">not already been
-            submitted</i></span> and observe the additional hints at the top
-            of the <a href=
-            "https://sourceforge.net/tracker/?func=add&amp;group_id=11118&amp;atid=111118"
-             target="_top">submit form</a>. If already submitted, please feel
-            free to add any info to the original report that might help to
-            solve the issue.
-          </p>
-        </div>
-      </div>
-      <div class="SECT2">
-        <h2 class="SECT2">
-          <a name="SECURITY-CONTACT">11.4. Reporting security problems</a>
-        </h2>
-        <p>
-          If you discovered a security problem or merely suspect that a bug
-          might be a security issue, please mail Fabian Keil
-          &lt;fk@fabiankeil.de&gt; (OpenPGP fingerprint: 4F36 C17F 3816 9136
-          54A1 E850 6918 2291 8BA2 371C).
-        </p>
-        <p>
-          Usually you should get a response within a day, otherwise it's
-          likely that either your mail or the response didn't make it. If
-          that happens, please mail to the developer list to request a status
-          update.
-        </p>
-      </div>
-      <div class="SECT2">
-        <h2 class="SECT2">
-          <a name="MAILING-LISTS">11.5. Mailing Lists</a>
-        </h2>
-        <p>
-          If you prefer to communicate through email, instead of using a web
-          interface, feel free to use one of the mailing lists. To discuss
-          issues that haven't been completely diagnosed yet, please use the
-          Privoxy users list. Technically interested users and people who
-          wish to contribute to the project are always welcome on the
-          developers list. You can find an overview of all <span class=
-          "APPLICATION">Privoxy</span>-related mailing lists, including list
-          archives, at: <a href="https://lists.privoxy.org/mailman/listinfo"
-          target="_top">https://lists.privoxy.org/mailman/listinfo</a>. The
-          lists hosted on privoxy.org have been created in 2016, the
-          previously-used lists hosted at SourceForge are deprecated but the
-          archives may still be useful: <a href=
-          "https://sourceforge.net/mail/?group_id=11118" target=
-          "_top">https://sourceforge.net/mail/?group_id=11118</a>.
-        </p>
+
+    <div class="SECT2">
+      <h2 class="SECT2"><a name="CONTACT-SUPPORT" id="CONTACT-SUPPORT">11.2.
+      Get Support</a></h2>
+
+      <p>All users are welcome to discuss their issues on the <a href=
+      "https://lists.privoxy.org/mailman/listinfo/privoxy-users" target=
+      "_top">users mailing list</a>, where the developers also hang
+      around.</p>
+
+      <p>Please don't send private support requests to individual Privoxy
+      developers, either use the mailing lists or the support trackers.</p>
+
+      <p>If you have to contact a Privoxy developer directly for other
+      reasons, please send a real mail and do not bother with SourceForge's
+      messaging system. Answers to SourceForge messages are usually bounced
+      by SourceForge's mail server in which case the developer wasted time
+      writing a response you don't get. From your point of view it will look
+      like your message has been completely ignored, so this is frustrating
+      for all parties involved.</p>
+
+      <p>Note that the Privoxy mailing lists are moderated. Posts from
+      unsubscribed addresses have to be accepted manually by a moderator.
+      This may cause a delay of several days and if you use a subject that
+      doesn't clearly mention Privoxy or one of its features, your message
+      may be accidentally discarded as spam.</p>
+
+      <p>If you aren't subscribed, you should therefore spend a few seconds
+      to come up with a proper subject. Additionally you should make it clear
+      that you want to get CC'd. Otherwise some responses will be directed to
+      the mailing list only, and you won't see them.</p>
+    </div>
+
+    <div class="SECT2">
+      <h2 class="SECT2"><a name="REPORTING" id="REPORTING">11.3. Reporting
+      Problems</a></h2>
+
+      <p><span class="QUOTE">"Problems"</span> for our purposes, come in two
+      forms:</p>
+
+      <ul>
+        <li>
+          <p>Configuration issues, such as ads that slip through, or sites
+          that don't function properly due to one <span class=
+          "APPLICATION">Privoxy</span> <span class="QUOTE">"action"</span> or
+          another being turned <span class="QUOTE">"on"</span>.</p>
+        </li>
+
+        <li>
+          <p><span class="QUOTE">"Bugs"</span> in the programming code that
+          makes up <span class="APPLICATION">Privoxy</span>, such as that
+          might cause a crash. Documentation issues, for example spelling
+          errors and unclear descriptions, are bugs, too.</p>
+        </li>
+      </ul>
+
+      <div class="SECT3">
+        <h3 class="SECT3"><a name="CONTACT-ADS" id="CONTACT-ADS">11.3.1.
+        Reporting Ads or Other Configuration Problems</a></h3>
+
+        <p>Please send feedback on ads that slipped through, innocent images
+        that were blocked, sites that don't work properly, and other
+        configuration related problem of <tt class=
+        "FILENAME">default.action</tt> file, to <a href=
+        "https://sourceforge.net/tracker/?group_id=11118&amp;atid=460288"
+        target=
+        "_top">https://sourceforge.net/tracker/?group_id=11118&amp;atid=460288</a>,
+        the Actions File Tracker.</p>
       </div>
-      <div class="SECT2">
-        <h2 class="SECT2">
-          <a name="SF-TRACKERS">11.6. SourceForge support trackers</a>
-        </h2>
-        <p>
-          The <a href=
-          "https://sourceforge.net/tracker/?group_id=11118&amp;atid=211118"
-          target="_top">SourceForge support trackers</a> may be used as well,
-          but have various technical problems that are unlikely to be fixed
-          anytime soon. If you don't get a timely response, please try the
-          mailing list as well.
-        </p>
+
+      <div class="SECT3">
+        <h3 class="SECT3"><a name="CONTACT-BUGS" id="CONTACT-BUGS">11.3.2.
+        Reporting Bugs</a></h3>
+
+        <p>Before reporting bugs, please make sure that the bug has
+        <span class="emphasis"><i class="EMPHASIS">not already been
+        submitted</i></span> and observe the additional hints at the top of
+        the <a href=
+        "https://sourceforge.net/tracker/?func=add&amp;group_id=11118&amp;atid=111118"
+        target="_top">submit form</a>. If already submitted, please feel free
+        to add any info to the original report that might help to solve the
+        issue.</p>
       </div>
     </div>
-    <div class="NAVFOOTER">
-      <hr align="LEFT" width="100%">
-      <table summary="Footer navigation table" width="100%" border="0"
-      cellpadding="0" cellspacing="0">
-        <tr>
-          <td width="33%" align="left" valign="top">
-            <a href="templates.html" accesskey="P">Prev</a>
-          </td>
-          <td width="34%" align="center" valign="top">
-            <a href="index.html" accesskey="H">Home</a>
-          </td>
-          <td width="33%" align="right" valign="top">
-            <a href="copyright.html" accesskey="N">Next</a>
-          </td>
-        </tr>
-        <tr>
-          <td width="33%" align="left" valign="top">
-            Privoxy's Template Files
-          </td>
-          <td width="34%" align="center" valign="top">
-            &nbsp;
-          </td>
-          <td width="33%" align="right" valign="top">
-            Privoxy Copyright, License and History
-          </td>
-        </tr>
-      </table>
+
+    <div class="SECT2">
+      <h2 class="SECT2"><a name="SECURITY-CONTACT" id=
+      "SECURITY-CONTACT">11.4. Reporting security problems</a></h2>
+
+      <p>If you discovered a security problem or merely suspect that a bug
+      might be a security issue, please mail Fabian Keil
+      &lt;fk@fabiankeil.de&gt; (OpenPGP fingerprint: 4F36 C17F 3816 9136 54A1
+      E850 6918 2291 8BA2 371C).</p>
+
+      <p>Usually you should get a response within a day, otherwise it's
+      likely that either your mail or the response didn't make it. If that
+      happens, please mail to the developer list to request a status
+      update.</p>
     </div>
-  </body>
-</html>
 
+    <div class="SECT2">
+      <h2 class="SECT2"><a name="MAILING-LISTS" id="MAILING-LISTS">11.5.
+      Mailing Lists</a></h2>
+
+      <p>If you prefer to communicate through email, instead of using a web
+      interface, feel free to use one of the mailing lists. To discuss issues
+      that haven't been completely diagnosed yet, please use the Privoxy
+      users list. Technically interested users and people who wish to
+      contribute to the project are always welcome on the developers list.
+      You can find an overview of all <span class=
+      "APPLICATION">Privoxy</span>-related mailing lists, including list
+      archives, at: <a href="https://lists.privoxy.org/mailman/listinfo"
+      target="_top">https://lists.privoxy.org/mailman/listinfo</a>. The lists
+      hosted on privoxy.org have been created in 2016, the previously-used
+      lists hosted at SourceForge are deprecated but the archives may still
+      be useful: <a href="https://sourceforge.net/mail/?group_id=11118"
+      target="_top">https://sourceforge.net/mail/?group_id=11118</a>.</p>
+    </div>
+
+    <div class="SECT2">
+      <h2 class="SECT2"><a name="SF-TRACKERS" id="SF-TRACKERS">11.6.
+      SourceForge support trackers</a></h2>
+
+      <p>The <a href=
+      "https://sourceforge.net/tracker/?group_id=11118&amp;atid=211118"
+      target="_top">SourceForge support trackers</a> may be used as well, but
+      have various technical problems that are unlikely to be fixed anytime
+      soon. If you don't get a timely response, please try the mailing list
+      as well.</p>
+    </div>
+  </div>
+
+  <div class="NAVFOOTER">
+    <hr align="left" width="100%">
+
+    <table summary="Footer navigation table" width="100%" border="0"
+    cellpadding="0" cellspacing="0">
+      <tr>
+        <td width="33%" align="left" valign="top"><a href="templates.html"
+        accesskey="P">Prev</a></td>
+
+        <td width="34%" align="center" valign="top"><a href="index.html"
+        accesskey="H">Home</a></td>
+
+        <td width="33%" align="right" valign="top"><a href="copyright.html"
+        accesskey="N">Next</a></td>
+      </tr>
+
+      <tr>
+        <td width="33%" align="left" valign="top">Privoxy's Template
+        Files</td>
+
+        <td width="34%" align="center" valign="top">&nbsp;</td>
+
+        <td width="33%" align="right" valign="top">Privoxy Copyright, License
+        and History</td>
+      </tr>
+    </table>
+  </div>
+</body>
+</html>