><H3
CLASS="SECT2"
><A
-NAME="AEN1031"
+NAME="AEN1062"
></A
>5.1. I cannot connect to any websites. Or, I am getting
<SPAN
>"connection refused"</SPAN
> message with every web page. Why?</H3
><P
-> Either ... </P
+> There are several possibilities:</P
><P
><P
></P
that <SPAN
CLASS="APPLICATION"
>Privoxy</SPAN
-> is installed correctly, has not died, and is running.</P
+> is installed correctly, has not crashed, and is indeed running.
+ Look at <SPAN
+CLASS="APPLICATION"
+>Privoxy's</SPAN
+> logs to see what they say.</P
></LI
><LI
><P
><LI
><P
> Or you have a firewall that is interfering and blocking you. Solution:
- try disabling or removing the firewall as a test.
+ try disabling or removing the firewall as a simple test.
</P
></LI
></UL
><H3
CLASS="SECT2"
><A
-NAME="AEN1050"
+NAME="ERROR503"
+></A
+>5.2. Why am I getting a 503 Error (WSAECONNREFUSED) on every page?</H3
+><P
+> More than likely this is a problem with your TCP/IP networking. ZoneAlarm has
+ been reported to cause this symptom -- even if not running! The solution is
+ to either fight the ZA configuration, or uninstall ZoneAlarm, and then find
+ something better behaved in its place. Other personal firewall type products
+ may cause similar type problems if not configured correctly.
+ </P
+></DIV
+><DIV
+CLASS="SECT2"
+><H3
+CLASS="SECT2"
+><A
+NAME="AEN1085"
></A
->5.2. I just added a new rule, but the steenkin ad is
+>5.3. I just added a new rule, but the steenkin ad is
still getting through. How?</H3
><P
> If the ad had been displayed before you added its URL, it will probably be
CLASS="APPLICATION"
>Privoxy</SPAN
>
- will not be in the picture. The best thing to do is try flushing the browser's
- caches. And then try again.</P
+ will not be involved. Flush the browser's caches, and then try again.</P
><P
> If this doesn't help, you probably have an error in the rule you
applied. Try pasting the full URL of the offending ad into <A
>http://config.privoxy.org/show-url-info</A
>
and see if it really matches your new rule. Blocking ads is like blocking
- spam: a lot of tinkering is required to stay ahead of the game.</P
+ spam: a lot of tinkering is required to stay ahead of the game. And
+ remember you need to block the URL of the ad in question, which may be
+ entirely different from the site URL itself. Most ads are hosted on different
+ servers than the main site itself. If you right-click on the ad, you should
+ be able to get all the relevant information you need. Alternately, you can
+ find the correct URL by looking at <SPAN
+CLASS="APPLICATION"
+>Privoxy's</SPAN
+> logs.</P
+><P
+> Below is a slightly modified real-life log snippet that originates with one
+ requested URL: <TT
+CLASS="LITERAL"
+>www.example.com</TT
+> (name of site was changed
+ for this example, the number of requests is real). You can see in this the
+ complexity of what goes into making up this one <SPAN
+CLASS="QUOTE"
+>"page"</SPAN
+>. There
+ are eight different domains involved here, with thirty two separate URLs
+ requested in all, making up all manner of images, Shockwave Flash,
+ JavaScript, CSS stylesheets, scripts, and other related content. Some of this
+ content is obviously <SPAN
+CLASS="QUOTE"
+>"good"</SPAN
+> or <SPAN
+CLASS="QUOTE"
+>"bad"</SPAN
+>, but not all.
+ Many of the more questionable looking requests, are going to outside domains
+ that seem to be identifying themselves with suspicious looking names, making
+ our job a little easier. <SPAN
+CLASS="APPLICATION"
+>Privoxy</SPAN
+> has <SPAN
+CLASS="QUOTE"
+>"crunched"</SPAN
+> (meaning caught
+ and BLOCKED) quite a few items in this example, but perhaps missed a few as well. </P
+><P
+><TABLE
+BORDER="0"
+BGCOLOR="#E0E0E0"
+WIDTH="100%"
+><TR
+><TD
+><PRE
+CLASS="SCREEN"
+>Request: www.example.com/
+Request: www.example.com/favicon.ico
+Request: img.example.com/main.css
+Request: img.example.com/sr.js
+Request: example.betamarker.com/example.html
+Request: www.lik-sang.com/Banners/bestsellers/skyscraper.php?likref=BSellers
+Request: img.example.com/pb.png
+Request: www.google-analytics.com/urchin.js crunch!
+Request: www.advertising-department.com/ats/switch.ps.php?26856 crunch!
+Request: img.example.com/p.gif
+Request: www.popuptraffic.com/assign.php?l=example&mode=behind crunch!
+Request: www.popuptraffic.com/scripts/popup.php?hid=5c3cf&tmpl=PBa.tmpl crunch!
+Request: www.popuptraffic.com/assign.php?l=example crunch!
+Request: www.lik-sang.com/Banners/best_sellers/best_sellers.css
+Request: www.adtrak.net/adx.js crunch!
+Request: img.example.com/hbg.gif
+Request: img.example.com/example.jpg
+Request: img.example.com/mt.png
+Request: img.example.com/mm.png
+Request: img.example.com/mb.png
+Request: www.popuptraffic.com/scripts/popup.php?hid=a71b91fa5&tmpl=Ua.tmp crunch!
+Request: www.example.com/tracker.js
+Request: www.lik-sang.com/Banners/best_sellers/lsi_head.gif
+Request: www.adtrak.net/adjs.php?n=020548130&what=zone:61 crunch!
+Request: www.adtrak.net/adjs.php?n=463594413&what=zone:58&source=Ua crunch!
+Request: www.lik-sang.com/Banners/best_sellers/bottomani.swf
+Request: mmm.elitemediagroup.net/install.php?allowpop=no&popupmincook=0&allowsp2=1 crunch!
+Request: www.example.com/tracker.js?screen=1400x1050&win=962x693
+Request: www.adtrak.net/adlog.php?bannerid=1309&clientid=439&zoneid=61 crunch!
+Request: 66.70.21.80/scripts/click.php?hid=5c3cf599a9efd0320d26&si
+Request: 66.70.21.80/img/pixel.gif
+Request: www.adtrak.net/adlog.php?bannerid=1309&clientid=439&zoneid=58&source=Ua&block=86400 crunch!
+Request: 66.70.21.80/scripts/click.php?hid=a71b9f6504b0c5681fa5&si=Ua</PRE
+></TD
+></TR
+></TABLE
+></P
+><P
+> Despite 12 out of 32 requests being blocked, the page looked, and seemed to
+ behave perfectly <SPAN
+CLASS="QUOTE"
+>"normal"</SPAN
+> (minus some ads, of course).</P
></DIV
><DIV
CLASS="SECT2"
><A
NAME="BADSITE"
></A
->5.3. One of my favorite sites does not work with Privoxy.
+>5.4. One of my favorite sites does not work with Privoxy.
What can I do?</H3
><P
> First verify that it is indeed a <SPAN
while clicking reload. Alternatively, flush your browser's disk and memory
caches).</P
><P
-> If still a problem, go to <A
+> If the problem went away, we know we have a configuration related problem.
+ Now go to <A
HREF="http://config.privoxy.org/show-url-info"
TARGET="_top"
>http://config.privoxy.org/show-url-info</A
>
- and paste the full URL of the page in question into the prompt. See which actions
- are being applied to the URL, and which matches in which actions files are
- responsible for that. Now, armed with this information, go to <A
+ and paste the full URL of the page in question into the prompt. See which
+ actions are being applied to the URL, and which matches in which actions
+ files are responsible for that. It might be helpful also to look at your logs
+ for this site too, to see what else might be happening. Many sites are
+ complex and require a number of related pages to help present their content.
+ Look at what else might be used by the page in question, and what of that
+ might be <SPAN
+CLASS="emphasis"
+><I
+CLASS="EMPHASIS"
+>required</I
+></SPAN
+>.
+ Now, armed with this information, go to
+ <A
HREF="http://config.privoxy.org/show-status"
TARGET="_top"
>http://config.privoxy.org/show-status</A
>
- and select the appropriate actions files for editing.</P
+ and select the appropriate actions files for editing. </P
><P
> You can now either look for a section which disables the actions that
you suspect to cause the problem and add a pattern for your site there,
>actions tutorial</A
>
with general configuration information and examples.</P
+><P
+> As a last resort, you can always see if your browser has a setting that will
+ bypass the proxy setting for selective sites. Modern browsers can do this.</P
></DIV
><DIV
CLASS="SECT2"
><A
NAME="DUN"
></A
->5.4. After installing Privoxy, I have to log in
+>5.5. After installing Privoxy, I have to log in
every time I start IE. What gives?</H3
><P
> This is a quirk that effects the installation of
><A
NAME="FTP"
></A
->5.5. I cannot connect to any FTP sites. Privoxy
+>5.6. I cannot connect to any FTP sites. Privoxy
is blocking me.</H3
><P
> <SPAN
><A
NAME="OSXIE"
></A
->5.6. In Mac OSX, I can't configure Microsoft Internet Explorer to use
+>5.7. In Mac OSX, I can't configure Microsoft Internet Explorer to use
Privoxy as the HTTP proxy.</H3
><P
> Microsoft Internet Explorer (in versions like 5.1) respects system-wide
><A
NAME="OSXUNINSTALL"
></A
->5.7. In Mac OSX, I dragged the Privoxy folder to the trash in order to
+>5.8. In Mac OSX, I dragged the Privoxy folder to the trash in order to
uninstall it. Now the finder tells me I don't have sufficient privileges to
empty the trash.</H3
><P
><A
NAME="OSXIMAGES"
></A
->5.8. In Mac OSX Panther (10.3), images often fail to load and/or I
+>5.9. In Mac OSX Panther (10.3), images often fail to load and/or I
experience random delays in page loading. I'm using
<TT
CLASS="LITERAL"
><A
NAME="BLANKPAGE"
></A
->5.9. I get a completely blank page at one site. <SPAN
+>5.10. I get a completely blank page at one site. <SPAN
CLASS="QUOTE"
>"View Source"</SPAN
>
><H3
CLASS="SECT2"
><A
-NAME="ERROR503"
-></A
->5.10. Why am I getting a 503 Error (WSAECONNREFUSED) on every page?</H3
-><P
-> More than likely this is a problem with your TCP/IP networking. ZoneAlarm has
- been reported to cause this symptom -- even if not running. The solution is
- to either fight the ZA configuration, or uninstall ZoneAlarm, and then find
- something better behaved in its place. Other personal firewall type products
- may cause similar type problems if not configured correctly.
- </P
-></DIV
-><DIV
-CLASS="SECT2"
-><H3
-CLASS="SECT2"
-><A
NAME="NOHOSTNAME"
></A
>5.11. My logs show many <SPAN
>HOSTS</TT
>
file. If this file has been changed from the original, try reverting it to
- see if that helps. Make sure what ever name(s) are used for the local system,
+ see if that helps. Make sure whatever name(s) are used for the local system,
that they resolve both ways.</P
></DIV
><DIV
> which is reporting whatever problem occurred
downstream, and not the root cause of the error.</P
><P
-> In any case, v. 3.0.5 includes various improvements to help
+> In any case, newer versions include various improvements to help
<SPAN
CLASS="APPLICATION"
>Privoxy</SPAN
firewalls or similar components. Try disabling (or uninstalling) these one
at a time and see if that helps.</P
></DIV
+><DIV
+CLASS="SECT2"
+><H3
+CLASS="SECT2"
+><A
+NAME="PREVENTCOMP"
+></A
+>5.20. Why do my filters work on some sites but not on others?</H3
+><P
+> It's probably due to compression. It is a common practice for web servers to
+ send their content <SPAN
+CLASS="QUOTE"
+>"compressed"</SPAN
+> in order to speed things up, and
+ then let the browser <SPAN
+CLASS="QUOTE"
+>"uncompress"</SPAN
+> them. <SPAN
+CLASS="APPLICATION"
+>Privoxy</SPAN
+> does not (yet)
+ support compression. But we can force the web server to bend to our will ;-)
+ So for filtering, make sure you have <A
+HREF="../user-manual/actions-file.html#PREVENT-COMPRESSION"
+TARGET="_top"
+>prevent-compression</A
+>
+ turned ON! </P
+></DIV
></DIV
><DIV
CLASS="NAVFOOTER"
projects / privoxy.git / blobdiff