Troubleshooting</a></h1>
<div class="SECT2">
- <h3 class="SECT2"><a name="AEN1091" id="AEN1091">5.1. I cannot connect
+ <h3 class="SECT2"><a name="AEN1093" id="AEN1093">5.1. I cannot connect
to any websites. Or, I am getting <span class="QUOTE">"connection
refused"</span> message with every web page. Why?</a></h3>
</div>
<div class="SECT2">
- <h3 class="SECT2"><a name="AEN1114" id="AEN1114">5.3. I just added a
+ <h3 class="SECT2"><a name="AEN1116" id="AEN1116">5.3. I just added a
new rule, but the steenkin ad is still getting through. How?</a></h3>
<p>If the ad had been displayed before you added its URL, it will
</div>
<div class="SECT2">
- <h3 class="SECT2"><a name="BLANKPAGE" id="BLANKPAGE">5.10. I get a
+ <h3 class="SECT2"><a name="MACOSXACCOUNTDELETION" id=
+ "MACOSXACCOUNTDELETION">5.10. I just upgraded to Mac OS X 10.9
+ (Mavericks) and now <span class="APPLICATION">Privoxy</span> has
+ stopped working.</a></h3>
+
+ <p>The upgrade process to Mac OS X Mavericks (10.9) from an earlier
+ version of OS X deletes all user accounts that are either not part of
+ OS X itself or are not interactive user accounts (ones you log in
+ with). Since, for the sake of security, <span class=
+ "APPLICATION">Privoxy</span> runs as a non-privileged user that is
+ created by its installer (_privoxy), it can no longer start up once
+ that account gets deleted. The solution is to perform a complete
+ uninstall using the supplied <span class=
+ "APPLICATION">uninstall.command</span> script (either back up your
+ configuration files or select to not have the uninstaller remove them
+ when it prompts you) and then reinstall <span class=
+ "APPLICATION">Privoxy</span> using the installer package and merge in
+ your configuration.</p>
+ </div>
+
+ <div class="SECT2">
+ <h3 class="SECT2"><a name="BLANKPAGE" id="BLANKPAGE">5.11. I get a
completely blank page at one site. <span class="QUOTE">"View
Source"</span> shows only: <span class=
"MARKUP"><html><body></body></html></span>.
</div>
<div class="SECT2">
- <h3 class="SECT2"><a name="NOHOSTNAME" id="NOHOSTNAME">5.11. My logs
+ <h3 class="SECT2"><a name="NOHOSTNAME" id="NOHOSTNAME">5.12. My logs
show many <span class="QUOTE">"Unable to get my own hostname"</span>
lines. Why?</a></h3>
</div>
<div class="SECT2">
- <h3 class="SECT2"><a name="INUSE" id="INUSE">5.12. When I try to launch
+ <h3 class="SECT2"><a name="INUSE" id="INUSE">5.13. When I try to launch
Privoxy, I get an error message <span class="QUOTE">"port 8118 is
already in use"</span> (or similar wording). Why?</a></h3>
</div>
<div class="SECT2">
- <h3 class="SECT2"><a name="DEMORONIZER" id="DEMORONIZER">5.13. Pages
+ <h3 class="SECT2"><a name="DEMORONIZER" id="DEMORONIZER">5.14. Pages
with UTF-8 fonts are garbled.</a></h3>
- <p>This is caused by the <span class="QUOTE">"demoronizer"</span>
- filter. You should either upgrade <span class=
- "APPLICATION">Privoxy</span>, or at least upgrade to the most recent
- <tt class="FILENAME">default.action</tt> file available from <a href=
+ <p>This may be the result of an overly aggressive filter. The filters
+ that are enabled in the default configuration aren't expected to cause
+ problems like this. If you enabled the <span class=
+ "QUOTE">"demoronizer"</span> filter, please try temporarily disabling
+ it.</p>
+
+ <p>If that doesn't help, temporarily disable all filters to see if
+ another filter could be the culprit. If the problem disappears, enable
+ the filters one by one, until the problem reappears and the offending
+ filter is found.</p>
+
+ <p>Once the problem-causing filter is known, it can be fixed or
+ disabled.</p>
+
+ <p>Upgrading <span class="APPLICATION">Privoxy</span>, or going to the
+ most recent <tt class="FILENAME">default.action</tt> file available
+ from <a href=
"http://sourceforge.net/project/showfiles.php?group_id=11118" target=
- "_top">SourceForge</a>. Or you can simply disable the demoronizer
- filter.</p>
+ "_top">SourceForge</a> might be worth a try, too.</p>
</div>
<div class="SECT2">
- <h3 class="SECT2"><a name="DEMORONIZER2" id="DEMORONIZER2">5.14. Why
+ <h3 class="SECT2"><a name="DEMORONIZER2" id="DEMORONIZER2">5.15. Why
are binary files (such as images) corrupted when Privoxy is
used?</a></h3>
- <p>This may also be caused by the <span class=
- "QUOTE">"demoronizer"</span> filter, in conjunction with a web server
- that is misreporting the content type. Binary files are exempted from
- <span class="APPLICATION">Privoxy's</span> filtering (unless the web
- server by mistake says the file is something else). Either upgrade
- <span class="APPLICATION">Privoxy</span>, or go to the most recent
- <tt class="FILENAME">default.action</tt> file available from <a href=
- "http://sourceforge.net/project/showfiles.php?group_id=11118" target=
- "_top">SourceForge</a>.</p>
+ <p>This may also be caused by an (<a href=
+ "trouble.html#DEMORONIZER">overly aggressive filter</a> in conjunction
+ with a web server that is misreporting the content type. By default
+ binary files are exempted from <span class=
+ "APPLICATION">Privoxy's</span> filtering (unless the web server by
+ mistake says the file is something else).</p>
</div>
<div class="SECT2">
- <h3 class="SECT2"><a name="DEMORONIZER3" id="DEMORONIZER3">5.15. What
+ <h3 class="SECT2"><a name="DEMORONIZER3" id="DEMORONIZER3">5.16. What
is the <span class="QUOTE">"demoronizer"</span> and why is it
there?</a></h3>
</div>
<div class="SECT2">
- <h3 class="SECT2"><a name="WINDOWOPEN" id="WINDOWOPEN">5.16. Why do I
+ <h3 class="SECT2"><a name="WINDOWOPEN" id="WINDOWOPEN">5.17. Why do I
keep seeing <span class="QUOTE">"PrivoxyWindowOpen()"</span> in raw
source code?</a></h3>
</div>
<div class="SECT2">
- <h3 class="SECT2"><a name="DNSERRORS" id="DNSERRORS">5.17. I am getting
+ <h3 class="SECT2"><a name="DNSERRORS" id="DNSERRORS">5.18. I am getting
too many DNS errors like <span class="QUOTE">"404 No Such
Domain"</span>. Why can't Privoxy do this better?</a></h3>
</div>
<div class="SECT2">
- <h3 class="SECT2"><a name="ALLCPU" id="ALLCPU">5.18. At one site
+ <h3 class="SECT2"><a name="ALLCPU" id="ALLCPU">5.19. At one site
Privoxy just hangs, and starts taking all CPU. Why is this?</a></h3>
<p>This is probably a manifestation of the <span class="QUOTE">"100%
</div>
<div class="SECT2">
- <h3 class="SECT2"><a name="SLOWCRAWL" id="SLOWCRAWL">5.19. I just
+ <h3 class="SECT2"><a name="SLOWCRAWL" id="SLOWCRAWL">5.20. I just
installed Privoxy, and all my browsing has slowed to a crawl. What
gives?</a></h3>
</div>
<div class="SECT2">
- <h3 class="SECT2"><a name="PREVENTCOMP" id="PREVENTCOMP">5.20. Why do
+ <h3 class="SECT2"><a name="PREVENTCOMP" id="PREVENTCOMP">5.21. Why do
my filters work on some sites but not on others?</a></h3>
<p>It's probably due to compression. It is a common practice for web
</div>
<div class="SECT2">
- <h3 class="SECT2"><a name="SSL-WARNINGS" id="SSL-WARNINGS">5.21. On
+ <h3 class="SECT2"><a name="SSL-WARNINGS" id="SSL-WARNINGS">5.22. On
some HTTPS sites my browser warns me about unauthenticated content, the
URL bar doesn't get highlighted and the lock symbol appears to be
broken. What's going on?</a></h3>
</div>
<div class="SECT2">
- <h3 class="SECT2"><a name="SE-LINUX" id="SE-LINUX">5.22. I get selinux
+ <h3 class="SECT2"><a name="SE-LINUX" id="SE-LINUX">5.23. I get selinux
error messages. How can I fix this?</a></h3>
<p>Please report the problem to the creator of your selinux
</div>
<div class="SECT2">
- <h3 class="SECT2"><a name="GENTOO-RICERS" id="GENTOO-RICERS">5.23. I
+ <h3 class="SECT2"><a name="GENTOO-RICERS" id="GENTOO-RICERS">5.24. I
compiled <span class="APPLICATION">Privoxy</span> with Gentoo's portage
and it appears to be very slow. Why?</a></h3>
projects / privoxy.git / blobdiff