First rebuild for 3.0.18 stable
[privoxy.git] / doc / webserver / faq / contact.html
index 5ae45f2..ccb3f42 100644 (file)
-<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01
-Transitional//EN""http://www.w3.org/TR/html4/loose.dtd">
+<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"
+"http://www.w3.org/TR/html4/loose.dtd">
+
 <html>
-  <head>
-    <meta name="generator" content="HTML Tidy, see www.w3.org">
-    <title>
-      Contacting the developers, Bug Reporting and Feature Requests
-    </title>
-    <meta name="GENERATOR" content=
-    "Modular DocBook HTML Stylesheet Version 1.79">
-    <link rel="HOME" title="Privoxy Frequently Asked Questions" href=
-    "index.html">
-    <link rel="PREVIOUS" title="Troubleshooting" href="trouble.html">
-    <link rel="NEXT" title="Privoxy Copyright, License and History" href=
-    "copyright.html">
-    <link rel="STYLESHEET" type="text/css" href="../p_doc.css">
-    <meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-1">
-<style type="text/css">
- body {
+<head>
+  <meta name="generator" content=
+  "HTML Tidy for Linux/x86 (vers 7 December 2008), see www.w3.org">
+
+  <title>Contacting the developers, Bug Reporting and Feature
+  Requests</title>
+  <meta name="GENERATOR" content=
+  "Modular DocBook HTML Stylesheet Version 1.79">
+  <link rel="HOME" title="Privoxy Frequently Asked Questions" href=
+  "index.html">
+  <link rel="PREVIOUS" title="Troubleshooting" href="trouble.html">
+  <link rel="NEXT" title="Privoxy Copyright, License and History" href=
+  "copyright.html">
+  <link rel="STYLESHEET" type="text/css" href="../p_doc.css">
+  <meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
+  <style type="text/css">
+body {
   background-color: #EEEEEE;
   color: #000000;
- }
- :link { color: #0000FF }
- :visited { color: #840084 }
- :active { color: #0000FF }
- hr.c1 {text-align: left}
-</style>
-  </head>
-  <body class="SECT1">
-    <div class="NAVHEADER">
-      <table summary="Header navigation table" width="100%" border="0"
-      cellpadding="0" cellspacing="0">
-        <tr>
-          <th colspan="3" align="center">
-            Privoxy Frequently Asked Questions
-          </th>
-        </tr>
-        <tr>
-          <td width="10%" align="left" valign="bottom">
-            <a href="trouble.html" accesskey="P">Prev</a>
-          </td>
-          <td width="80%" align="center" valign="bottom">
-          </td>
-          <td width="10%" align="right" valign="bottom">
-            <a href="copyright.html" accesskey="N">Next</a>
-          </td>
-        </tr>
-      </table>
-      <hr width="100%" class="c1">
+  }
+  :link { color: #0000FF }
+  :visited { color: #840084 }
+  :active { color: #0000FF }
+  span.c2 {font-style: italic}
+  hr.c1 {text-align: left}
+  </style>
+</head>
+
+<body class="SECT1">
+  <div class="NAVHEADER">
+    <table summary="Header navigation table" width="100%" border="0"
+    cellpadding="0" cellspacing="0">
+      <tr>
+        <th colspan="3" align="center">Privoxy Frequently Asked
+        Questions</th>
+      </tr>
+
+      <tr>
+        <td width="10%" align="left" valign="bottom"><a href="trouble.html"
+        accesskey="P">Prev</a></td>
+
+        <td width="80%" align="center" valign="bottom"></td>
+
+        <td width="10%" align="right" valign="bottom"><a href=
+        "copyright.html" accesskey="N">Next</a></td>
+      </tr>
+    </table>
+    <hr class="c1" width="100%">
+  </div>
+
+  <div class="SECT1">
+    <h1 class="SECT1"><a name="CONTACT" id="CONTACT">6. Contacting the
+    developers, Bug Reporting and Feature Requests</a></h1>
+
+    <p>We value your feedback. In fact, we rely on it to improve <span class=
+    "APPLICATION">Privoxy</span> and its configuration. However, please note
+    the following hints, so we can provide you with the best support:</p>
+
+    <div class="SECT2">
+      <h2 class="SECT2"><a name="CONTACT-SUPPORT" id="CONTACT-SUPPORT">6.1.
+      Get Support</a></h2>
+
+      <p>For casual users, our <a href=
+      "http://sourceforge.net/tracker/?group_id=11118&amp;atid=211118"
+      target="_top">support forum at SourceForge</a> is probably best suited:
+      <a href=
+      "http://sourceforge.net/tracker/?group_id=11118&amp;atid=211118"
+      target="_top">http://sourceforge.net/tracker/?group_id=11118&amp;atid=211118</a></p>
+
+      <p>All users are of course welcome to discuss their issues on the
+      <a href="http://lists.sourceforge.net/lists/listinfo/ijbswa-users"
+      target="_top">users mailing list</a>, where the developers also hang
+      around.</p>
+
+      <p>Please don't sent private support requests to individual Privoxy
+      developers, either use the mailing lists or the support trackers.</p>
+
+      <p>If you have to contact a Privoxy developer directly for other
+      reasons, please send a real mail and do not bother with SourceForge's
+      messaging system. Answers to SourceForge messages are usually bounced
+      by SourceForge's mail server in which case the developer wasted time
+      writing a response you don't get. From your point of view it will look
+      like your message has been completely ignored, so this is frustrating
+      for all parties involved.</p>
+
+      <p>Note that the Privoxy mailing lists are moderated. Posts from
+      unsubscribed addresses have to be accepted manually by a moderator.
+      This may cause a delay of several days and if you use a subject that
+      doesn't clearly mention Privoxy or one of its features, your message
+      may be accidentally discarded as spam.</p>
+
+      <p>If you aren't subscribed, you should therefore spend a few seconds
+      to come up with a proper subject. Additionally you should make it clear
+      that you want to get CC'd. Otherwise some responses will be directed to
+      the mailing list only, and you won't see them.</p>
     </div>
-    <div class="SECT1">
-      <h1 class="SECT1">
-        <a name="CONTACT">6. Contacting the developers, Bug Reporting and
-        Feature Requests</a>
-      </h1>
-      <p>
-        We value your feedback. In fact, we rely on it to improve <span
-        class="APPLICATION">Privoxy</span> and its configuration. However,
-        please note the following hints, so we can provide you with the best
-        support:
-      </p>
-      <div class="SECT2">
-        <h2 class="SECT2">
-          <a name="CONTACT-SUPPORT">6.1. Get Support</a>
-        </h2>
-        <p>
-          For casual users, our <a href=
-          "http://sourceforge.net/tracker/?group_id=11118&amp;atid=211118"
-          target="_top">support forum at SourceForge</a> is probably best
-          suited: <a href=
-          "http://sourceforge.net/tracker/?group_id=11118&amp;atid=211118"
-          target=
-          "_top">http://sourceforge.net/tracker/?group_id=11118&amp;atid=211118</a>
-        </p>
-        <p>
-          All users are of course welcome to discuss their issues on the <a
-          href="http://lists.sourceforge.net/lists/listinfo/ijbswa-users"
-          target="_top">users mailing list</a>, where the developers also
-          hang around.
-        </p>
-        <p>
-          Please don't sent private support requests to individual Privoxy
-          developers, either use the mailing lists or the support trackers.
-        </p>
-        <p>
-          If you have to contact a Privoxy developer directly for other
-          reasons, please send a real mail and do not bother with
-          SourceForge's messaging system. Answers to SourceForge messages are
-          usually bounced by SourceForge's mail server in which case the
-          developer wasted time writing a response you don't get. From your
-          point of view it will look like your message has been completely
-          ignored, so this is frustrating for all parties involved.
-        </p>
-        <p>
-          Note that the Privoxy mailing lists are moderated. Posts from
-          unsubscribed addresses have to be accepted manually by a moderator.
-          This may cause a delay of several days and if you use a subject
-          that doesn't clearly mention Privoxy or one of its features, your
-          message may be accidentally discarded as spam.
-        </p>
-        <p>
-          If you aren't subscribed, you should therefore spend a few seconds
-          to come up with a proper subject. Additionally you should make it
-          clear that you want to get CC'd. Otherwise some responses will be
-          directed to the mailing list only, and you won't see them.
-        </p>
+
+    <div class="SECT2">
+      <h2 class="SECT2"><a name="REPORTING" id="REPORTING">6.2. Reporting
+      Problems</a></h2>
+
+      <p><span class="QUOTE">"Problems"</span> for our purposes, come in two
+      forms:</p>
+
+      <ul>
+        <li>
+          <p>Configuration issues, such as ads that slip through, or sites
+          that don't function properly due to one <span class=
+          "APPLICATION">Privoxy</span> <span class="QUOTE">"action"</span> or
+          another being turned <span class="QUOTE">"on"</span>.</p>
+        </li>
+
+        <li>
+          <p><span class="QUOTE">"Bugs"</span> in the programming code that
+          makes up <span class="APPLICATION">Privoxy</span>, such as that
+          might cause a crash.</p>
+        </li>
+      </ul>
+
+      <div class="SECT3">
+        <h3 class="SECT3"><a name="CONTACT-ADS" id="CONTACT-ADS">6.2.1.
+        Reporting Ads or Other Configuration Problems</a></h3>
+
+        <p>Please send feedback on ads that slipped through, innocent images
+        that were blocked, sites that don't work properly, and other
+        configuration related problem of <tt class=
+        "FILENAME">default.action</tt> file, to <a href=
+        "http://sourceforge.net/tracker/?group_id=11118&amp;atid=460288"
+        target=
+        "_top">http://sourceforge.net/tracker/?group_id=11118&amp;atid=460288</a>,
+        the Actions File Tracker.</p>
+
+        <p>New, improved <tt class="FILENAME">default.action</tt> files may
+        occasionally be made available based on your feedback. These will be
+        announced on the <a href=
+        "http://lists.sourceforge.net/lists/listinfo/ijbswa-announce" target=
+        "_top">ijbswa-announce</a> list and available from our the <a href=
+        "http://sourceforge.net/project/showfiles.php?group_id=11118" target=
+        "_top">files section</a> of our <a href=
+        "http://sf.net/projects/ijbswa/" target="_top">project page</a>.</p>
       </div>
-      <div class="SECT2">
-        <h2 class="SECT2">
-          <a name="REPORTING">6.2. Reporting Problems</a>
-        </h2>
-        <p>
-          <span class="QUOTE">"Problems"</span> for our purposes, come in two
-          forms:
-        </p>
+
+      <div class="SECT3">
+        <h3 class="SECT3"><a name="CONTACT-BUGS" id="CONTACT-BUGS">6.2.2.
+        Reporting Bugs</a></h3>
+
+        <p>Please report all bugs through our bug tracker: <a href=
+        "http://sourceforge.net/tracker/?group_id=11118&amp;atid=111118"
+        target=
+        "_top">http://sourceforge.net/tracker/?group_id=11118&amp;atid=111118</a>.</p>
+
+        <p>Before doing so, please make sure that the bug has <span class=
+        "emphasis EMPHASIS c2">not already been submitted</span> and observe
+        the additional hints at the top of the <a href=
+        "http://sourceforge.net/tracker/?func=add&amp;group_id=11118&amp;atid=111118"
+        target="_top">submit form</a>. If already submitted, please feel free
+        to add any info to the original report that might help to solve the
+        issue.</p>
+
+        <p>Please try to verify that it is a <span class=
+        "APPLICATION">Privoxy</span> bug, and not a browser or site bug or
+        documented behaviour that just happens to be different than what you
+        expected. If unsure, try <a href=
+        "http://config.privoxy.org/toggle?set=disable" target="_top">toggling
+        off</a> <span class="APPLICATION">Privoxy</span>, and see if the
+        problem persists.</p>
+
+        <p>If you are using your own custom configuration, please try the
+        stock configs to see if the problem is configuration related. If
+        you're having problems with a feature that is disabled by default,
+        please ask around on the mailing list if others can reproduce the
+        problem.</p>
+
+        <p>If you aren't using the latest Privoxy version, the bug may have
+        been found and fixed in the meantime. We would appreciate if you
+        could take the time to <a href=
+        "http://www.privoxy.org/user-manual/installation.html" target=
+        "_top">upgrade to the latest version</a> (or even the latest CVS
+        snapshot) and verify that your bug still exists.</p>
+
+        <p>Please be sure to provide the following information:</p>
+
         <ul>
           <li>
-            <p>
-              Configuration issues, such as ads that slip through, or sites
-              that don't function properly due to one <span class=
-              "APPLICATION">Privoxy</span> <span class=
-              "QUOTE">"action"</span> or another being turned <span class=
-              "QUOTE">"on"</span>.
-            </p>
+            <p>The exact <span class="APPLICATION">Privoxy</span> version you
+            are using (if you got the source from CVS, please also provide
+            the source code revisions as shown in <a href=
+            "http://config.privoxy.org/show-version" target=
+            "_top">http://config.privoxy.org/show-version</a>).</p>
+          </li>
+
+          <li>
+            <p>The operating system and versions you run <span class=
+            "APPLICATION">Privoxy</span> on, (e.g. <span class=
+            "APPLICATION">Windows XP SP2</span>), if you are using a Unix
+            flavor, sending the output of <span class="QUOTE">"uname
+            -a"</span> should do, in case of GNU/Linux, please also name the
+            distribution.</p>
+          </li>
+
+          <li>
+            <p>The name, platform, and version of the <span class=
+            "APPLICATION">browser</span> you were using (e.g. <span class=
+            "APPLICATION">Internet Explorer v5.5</span> for Mac).</p>
+          </li>
+
+          <li>
+            <p>The URL where the problem occurred, or some way for us to
+            duplicate the problem (e.g. <tt class=
+            "LITERAL">http://somesite.example.com/?somethingelse=123</tt>).</p>
+          </li>
+
+          <li>
+            <p>Whether your version of <span class=
+            "APPLICATION">Privoxy</span> is one supplied by the <span class=
+            "APPLICATION">Privoxy</span> developers via SourceForge, or if
+            you got your copy somewhere else.</p>
+          </li>
+
+          <li>
+            <p>Whether you are using <span class="APPLICATION">Privoxy</span>
+            in tandem with another proxy such as <span class=
+            "APPLICATION">Tor</span>. If so, please temporary disable the
+            other proxy to see if the symptoms change.</p>
           </li>
+
           <li>
-            <p>
-              <span class="QUOTE">"Bugs"</span> in the programming code that
-              makes up <span class="APPLICATION">Privoxy</span>, such as that
-              might cause a crash.
-            </p>
+            <p>Whether you are using a personal firewall product. If so, does
+            <span class="APPLICATION">Privoxy</span> work without it?</p>
+          </li>
+
+          <li>
+            <p>Any other pertinent information to help identify the problem
+            such as config or log file excerpts (yes, you should have log
+            file entries for each action taken). To get a meaningful logfile,
+            please make sure that the <a href=
+            "../user-manual/config.html#LOGFILE" target="_top">logfile
+            directive</a> is being used and the following <a href=
+            "../user-manual/config.html#DEBUG" target="_top">debug
+            options</a> are enabled:</p>
+
+            <p class="LITERALLAYOUT">
+            debug&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;1&nbsp;#&nbsp;Log&nbsp;the&nbsp;destination&nbsp;for&nbsp;each&nbsp;request&nbsp;Privoxy&nbsp;let&nbsp;through.&nbsp;See&nbsp;also&nbsp;debug&nbsp;1024.<br>
+
+            debug&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;2&nbsp;#&nbsp;show&nbsp;each&nbsp;connection&nbsp;status<br>
+
+            debug&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;4&nbsp;#&nbsp;show&nbsp;I/O&nbsp;status<br>
+
+            debug&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;8&nbsp;#&nbsp;show&nbsp;header&nbsp;parsing<br>
+
+            debug&nbsp;&nbsp;&nbsp;128&nbsp;#&nbsp;debug&nbsp;redirects<br>
+            debug&nbsp;&nbsp;&nbsp;256&nbsp;#&nbsp;debug&nbsp;GIF&nbsp;de-animation<br>
+
+            debug&nbsp;&nbsp;&nbsp;512&nbsp;#&nbsp;Common&nbsp;Log&nbsp;Format<br>
+
+            debug&nbsp;&nbsp;1024&nbsp;#&nbsp;Log&nbsp;the&nbsp;destination&nbsp;for&nbsp;requests&nbsp;Privoxy&nbsp;didn't&nbsp;let&nbsp;through,&nbsp;and&nbsp;the&nbsp;reason&nbsp;why.<br>
+
+            debug&nbsp;&nbsp;4096&nbsp;#&nbsp;Startup&nbsp;banner&nbsp;and&nbsp;warnings.<br>
+
+            debug&nbsp;&nbsp;8192&nbsp;#&nbsp;Non-fatal&nbsp;errors</p>If you
+            are having trouble with a filter, please additionally enable
+
+            <p class="LITERALLAYOUT">
+            debug&nbsp;&nbsp;&nbsp;&nbsp;64&nbsp;#&nbsp;debug&nbsp;regular&nbsp;expression&nbsp;filters</p>If
+            you are using Privoxy 3.0.17 or later and suspect that it
+            interprets the request or the response incorrectly, please enable
+
+            <p class="LITERALLAYOUT">
+            debug&nbsp;32768&nbsp;#&nbsp;log&nbsp;all&nbsp;data&nbsp;read&nbsp;from&nbsp;the&nbsp;network</p>Note
+            that Privoxy log files may contain sensitive information so
+            please don't submit any logfiles you didn't read first. You can
+            mask sensitive information as long as it's clear that you removed
+            something.
           </li>
         </ul>
-        <div class="SECT3">
-          <h3 class="SECT3">
-            <a name="CONTACT-ADS">6.2.1. Reporting Ads or Other Configuration
-            Problems</a>
-          </h3>
-          <p>
-            Please send feedback on ads that slipped through, innocent images
-            that were blocked, sites that don't work properly, and other
-            configuration related problem of <tt class=
-            "FILENAME">default.action</tt> file, to <a href=
-            "http://sourceforge.net/tracker/?group_id=11118&amp;atid=460288"
-            target=
-            "_top">http://sourceforge.net/tracker/?group_id=11118&amp;atid=460288</a>,
-            the Actions File Tracker.
-          </p>
-          <p>
-            New, improved <tt class="FILENAME">default.action</tt> files may
-            occasionally be made available based on your feedback. These will
-            be announced on the <a href=
-            "http://lists.sourceforge.net/lists/listinfo/ijbswa-announce"
-            target="_top">ijbswa-announce</a> list and available from our the
-            <a href=
-            "http://sourceforge.net/project/showfiles.php?group_id=11118"
-            target="_top">files section</a> of our <a href=
-            "http://sf.net/projects/ijbswa/" target="_top">project page</a>.
-          </p>
-        </div>
-        <div class="SECT3">
-          <h3 class="SECT3">
-            <a name="CONTACT-BUGS">6.2.2. Reporting Bugs</a>
-          </h3>
-          <p>
-            Please report all bugs through our bug tracker: <a href=
-            "http://sourceforge.net/tracker/?group_id=11118&amp;atid=111118"
-            target=
-            "_top">http://sourceforge.net/tracker/?group_id=11118&amp;atid=111118</a>.
-          </p>
-          <p>
-            Before doing so, please make sure that the bug has <span class=
-            "emphasis"><i class="EMPHASIS">not already been
-            submitted</i></span> and observe the additional hints at the top
-            of the <a href=
-            "http://sourceforge.net/tracker/?func=add&amp;group_id=11118&amp;atid=111118"
-             target="_top">submit form</a>. If already submitted, please feel
-            free to add any info to the original report that might help to
-            solve the issue.
-          </p>
-          <p>
-            Please try to verify that it is a <span class=
-            "APPLICATION">Privoxy</span> bug, and not a browser or site bug
-            or documented behaviour that just happens to be different than
-            what you expected. If unsure, try <a href=
-            "http://config.privoxy.org/toggle?set=disable" target=
-            "_top">toggling off</a> <span class="APPLICATION">Privoxy</span>,
-            and see if the problem persists.
-          </p>
-          <p>
-            If you are using your own custom configuration, please try the
-            stock configs to see if the problem is configuration related. If
-            you're having problems with a feature that is disabled by
-            default, please ask around on the mailing list if others can
-            reproduce the problem.
-          </p>
-          <p>
-            If you aren't using the latest Privoxy version, the bug may have
-            been found and fixed in the meantime. We would appreciate if you
-            could take the time to <a href=
-            "http://www.privoxy.org/user-manual/installation.html" target=
-            "_top">upgrade to the latest version</a> (or even the latest CVS
-            snapshot) and verify that your bug still exists.
-          </p>
-          <p>
-            Please be sure to provide the following information:
-          </p>
-          <p>
-          </p>
-          <ul>
-            <li>
-              <p>
-                The exact <span class="APPLICATION">Privoxy</span> version
-                you are using (if you got the source from CVS, please also
-                provide the source code revisions as shown in <a href=
-                "http://config.privoxy.org/show-version" target=
-                "_top">http://config.privoxy.org/show-version</a>).
-              </p>
-            </li>
-            <li>
-              <p>
-                The operating system and versions you run <span class=
-                "APPLICATION">Privoxy</span> on, (e.g. <span class=
-                "APPLICATION">Windows XP SP2</span>), if you are using a Unix
-                flavor, sending the output of <span class="QUOTE">"uname
-                -a"</span> should do, in case of GNU/Linux, please also name
-                the distribution.
-              </p>
-            </li>
-            <li>
-              <p>
-                The name, platform, and version of the <span class=
-                "APPLICATION">browser</span> you were using (e.g. <span
-                class="APPLICATION">Internet Explorer v5.5</span> for Mac).
-              </p>
-            </li>
-            <li>
-              <p>
-                The URL where the problem occurred, or some way for us to
-                duplicate the problem (e.g. <tt class=
-                "LITERAL">http://somesite.example.com/?somethingelse=123</tt>).
-              </p>
-            </li>
-            <li>
-              <p>
-                Whether your version of <span class=
-                "APPLICATION">Privoxy</span> is one supplied by the <span
-                class="APPLICATION">Privoxy</span> developers via
-                SourceForge, or if you got your copy somewhere else.
-              </p>
-            </li>
-            <li>
-              <p>
-                Whether you are using <span class=
-                "APPLICATION">Privoxy</span> in tandem with another proxy
-                such as <span class="APPLICATION">Tor</span>. If so, please
-                temporary disable the other proxy to see if the symptoms
-                change.
-              </p>
-            </li>
-            <li>
-              <p>
-                Whether you are using a personal firewall product. If so,
-                does <span class="APPLICATION">Privoxy</span> work without
-                it?
-              </p>
-            </li>
-            <li>
-              <p>
-                Any other pertinent information to help identify the problem
-                such as config or log file excerpts (yes, you should have log
-                file entries for each action taken). To get a meaningful
-                logfile, please make sure that the <a href=
-                "../user-manual/config.html#LOGFILE" target="_top">logfile
-                directive</a> is being used and the following <a href=
-                "../user-manual/config.html#DEBUG" target="_top">debug
-                options</a> are enabled:
-              </p>
-              <p class="LITERALLAYOUT">
-                debug&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;1&nbsp;#&nbsp;Log&nbsp;the&nbsp;destination&nbsp;for&nbsp;each&nbsp;request&nbsp;Privoxy&nbsp;let&nbsp;through.&nbsp;See&nbsp;also&nbsp;debug&nbsp;1024.<br>
-
-                 debug&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;2&nbsp;#&nbsp;show&nbsp;each&nbsp;connection&nbsp;status<br>
-
-                 debug&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;4&nbsp;#&nbsp;show&nbsp;I/O&nbsp;status<br>
-
-                 debug&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;8&nbsp;#&nbsp;show&nbsp;header&nbsp;parsing<br>
-
-                 debug&nbsp;&nbsp;&nbsp;128&nbsp;#&nbsp;debug&nbsp;redirects<br>
-
-                 debug&nbsp;&nbsp;&nbsp;256&nbsp;#&nbsp;debug&nbsp;GIF&nbsp;de-animation<br>
-
-                 debug&nbsp;&nbsp;&nbsp;512&nbsp;#&nbsp;Common&nbsp;Log&nbsp;Format<br>
-
-                 debug&nbsp;&nbsp;1024&nbsp;#&nbsp;Log&nbsp;the&nbsp;destination&nbsp;for&nbsp;requests&nbsp;Privoxy&nbsp;didn't&nbsp;let&nbsp;through,&nbsp;and&nbsp;the&nbsp;reason&nbsp;why.<br>
-
-                 debug&nbsp;&nbsp;4096&nbsp;#&nbsp;Startup&nbsp;banner&nbsp;and&nbsp;warnings.<br>
-
-                 debug&nbsp;&nbsp;8192&nbsp;#&nbsp;Non-fatal&nbsp;errors
-              </p>
-              If you are having trouble with a filter, please additionally
-              enable
-              <p class="LITERALLAYOUT">
-                debug&nbsp;&nbsp;&nbsp;&nbsp;64&nbsp;#&nbsp;debug&nbsp;regular&nbsp;expression&nbsp;filters
-              </p>
-              If you are using Privoxy 3.0.17 or later and suspect that it
-              interprets the request or the response incorrectly, please
-              enable
-              <p class="LITERALLAYOUT">
-                debug&nbsp;32768&nbsp;#&nbsp;log&nbsp;all&nbsp;data&nbsp;read&nbsp;from&nbsp;the&nbsp;network
-              </p>
-              Note that Privoxy log files may contain sensitive information
-              so please don't submit any logfiles you didn't read first. You
-              can mask sensitive information as long as it's clear that you
-              removed something.<br>
-            </li>
-          </ul>
-
-          <p>
-            You don't have to tell us your actual name when filing a problem
-            report, but if you don't, please use a nickname so we can
-            differentiate between your messages and the ones entered by other
-            "anonymous" users that may respond to your request if they have
-            the same problem or already found a solution. Note that due to
-            spam the trackers may not always allow to post without being
-            logged into SourceForge. If that's the case, you are still free
-            to create a login that isn't directly linked to your name,
-            though.
-          </p>
-          <p>
-            Please also check the status of your request a few days after
-            submitting it, as we may request additional information. If you
-            use a SF id, you should automatically get a mail when someone
-            responds to your request. Please don't bother to add an email
-            address when using the tracker. If you prefer to communicate
-            through email, just use one of the mailing lists directly.
-          </p>
-          <p>
-            The <a href=
-            "http://www.privoxy.org/user-manual/appendix.html#ACTIONSANAT"
-            target="_top">appendix of the Privoxy User Manual</a> also has
-            helpful information on understanding <tt class=
-            "LITERAL">actions</tt>, and <tt class="LITERAL">action</tt>
-            debugging.
-          </p>
-        </div>
-      </div>
-      <div class="SECT2">
-        <h2 class="SECT2">
-          <a name="CONTACT-FEATURE">6.3. Request New Features</a>
-        </h2>
-        <p>
-          You are welcome to submit ideas on new features or other proposals
-          for improvement through our feature request tracker at <a href=
-          "http://sourceforge.net/tracker/?atid=361118&amp;group_id=11118"
-          target=
-          "_top">http://sourceforge.net/tracker/?atid=361118&amp;group_id=11118</a>.
-        </p>
-      </div>
-      <div class="SECT2">
-        <h2 class="SECT2">
-          <a name="MAILING-LISTS">6.4. Mailing Lists</a>
-        </h2>
-        <p>
-          If you prefer to communicate through email, instead of using a web
-          interface, feel free to use one of the mailing lists. To discuss
-          issues that haven't been completely diagnosed yet, please use the
-          Privoxy users list. Technically interested users and people who
-          wish to contribute to the project are always welcome on the
-          developers list. You can find an overview of all <span class=
-          "APPLICATION">Privoxy</span>-related mailing lists, including list
-          archives, at: <a href="http://sourceforge.net/mail/?group_id=11118"
-          target="_top">http://sourceforge.net/mail/?group_id=11118</a>.
-        </p>
+
+        <p>You don't have to tell us your actual name when filing a problem
+        report, but if you don't, please use a nickname so we can
+        differentiate between your messages and the ones entered by other
+        "anonymous" users that may respond to your request if they have the
+        same problem or already found a solution. Note that due to spam the
+        trackers may not always allow to post without being logged into
+        SourceForge. If that's the case, you are still free to create a login
+        that isn't directly linked to your name, though.</p>
+
+        <p>Please also check the status of your request a few days after
+        submitting it, as we may request additional information. If you use a
+        SF id, you should automatically get a mail when someone responds to
+        your request. Please don't bother to add an email address when using
+        the tracker. If you prefer to communicate through email, just use one
+        of the mailing lists directly.</p>
+
+        <p>If you are new to reporting problems, you might be interested in
+        <a href="http://www.chiark.greenend.org.uk/~sgtatham/bugs.html"
+        target="_top">How to Report Bugs Effectively</a>.</p>
+
+        <p>If you are new to reporting problems, you might be interested in
+        <a href="http://www.chiark.greenend.org.uk/~sgtatham/bugs.html"
+        target="_top">How to Report Bugs Effectively</a>.</p>
+
+        <p>The <a href=
+        "http://www.privoxy.org/user-manual/appendix.html#ACTIONSANAT"
+        target="_top">appendix of the Privoxy User Manual</a> also has
+        helpful information on understanding <tt class=
+        "LITERAL">actions</tt>, and <tt class="LITERAL">action</tt>
+        debugging.</p>
       </div>
     </div>
-    <div class="NAVFOOTER">
-      <hr width="100%" class="c1">
-      <table summary="Footer navigation table" width="100%" border="0"
-      cellpadding="0" cellspacing="0">
-        <tr>
-          <td width="33%" align="left" valign="top">
-            <a href="trouble.html" accesskey="P">Prev</a>
-          </td>
-          <td width="34%" align="center" valign="top">
-            <a href="index.html" accesskey="H">Home</a>
-          </td>
-          <td width="33%" align="right" valign="top">
-            <a href="copyright.html" accesskey="N">Next</a>
-          </td>
-        </tr>
-        <tr>
-          <td width="33%" align="left" valign="top">
-            Troubleshooting
-          </td>
-          <td width="34%" align="center" valign="top">
-            &nbsp;
-          </td>
-          <td width="33%" align="right" valign="top">
-            Privoxy Copyright, License and History
-          </td>
-        </tr>
-      </table>
+
+    <div class="SECT2">
+      <h2 class="SECT2"><a name="CONTACT-FEATURE" id="CONTACT-FEATURE">6.3.
+      Request New Features</a></h2>
+
+      <p>You are welcome to submit ideas on new features or other proposals
+      for improvement through our feature request tracker at <a href=
+      "http://sourceforge.net/tracker/?atid=361118&amp;group_id=11118"
+      target="_top">http://sourceforge.net/tracker/?atid=361118&amp;group_id=11118</a>.</p>
     </div>
-  </body>
-</html>
 
+    <div class="SECT2">
+      <h2 class="SECT2"><a name="MAILING-LISTS" id="MAILING-LISTS">6.4.
+      Mailing Lists</a></h2>
+
+      <p>If you prefer to communicate through email, instead of using a web
+      interface, feel free to use one of the mailing lists. To discuss issues
+      that haven't been completely diagnosed yet, please use the Privoxy
+      users list. Technically interested users and people who wish to
+      contribute to the project are always welcome on the developers list.
+      You can find an overview of all <span class=
+      "APPLICATION">Privoxy</span>-related mailing lists, including list
+      archives, at: <a href="http://sourceforge.net/mail/?group_id=11118"
+      target="_top">http://sourceforge.net/mail/?group_id=11118</a>.</p>
+    </div>
+  </div>
+
+  <div class="NAVFOOTER">
+    <hr class="c1" width="100%">
+
+    <table summary="Footer navigation table" width="100%" border="0"
+    cellpadding="0" cellspacing="0">
+      <tr>
+        <td width="33%" align="left" valign="top"><a href="trouble.html"
+        accesskey="P">Prev</a></td>
+
+        <td width="34%" align="center" valign="top"><a href="index.html"
+        accesskey="H">Home</a></td>
+
+        <td width="33%" align="right" valign="top"><a href="copyright.html"
+        accesskey="N">Next</a></td>
+      </tr>
+
+      <tr>
+        <td width="33%" align="left" valign="top">Troubleshooting</td>
+
+        <td width="34%" align="center" valign="top">&nbsp;</td>
+
+        <td width="33%" align="right" valign="top">Privoxy Copyright, License
+        and History</td>
+      </tr>
+    </table>
+  </div>
+</body>
+</html>