Added default-server-timeout description.
[privoxy.git] / doc / webserver / faq / contact.html
index 3141c61..c1c4268 100644 (file)
@@ -98,13 +98,13 @@ NAME="CONTACT-SUPPORT"
 ><P
 > For casual users, our 
  <A
-HREF="http://sourceforge.net/tracker/?group_id=11118&atid=211118"
+HREF="http://sourceforge.net/tracker/?group_id=11118&#38;atid=211118"
 TARGET="_top"
 >support forum at SourceForge</A
 >
  is probably best suited:
  <A
-HREF="http://sourceforge.net/tracker/?group_id=11118&atid=211118"
+HREF="http://sourceforge.net/tracker/?group_id=11118&#38;atid=211118"
 TARGET="_top"
 >http://sourceforge.net/tracker/?group_id=11118&#38;atid=211118</A
 ></P
@@ -191,7 +191,7 @@ CLASS="FILENAME"
 >default.action</TT
 > file, to 
  <A
-HREF="http://sourceforge.net/tracker/?group_id=11118&atid=460288"
+HREF="http://sourceforge.net/tracker/?group_id=11118&#38;atid=460288"
 TARGET="_top"
 > http://sourceforge.net/tracker/?group_id=11118&#38;atid=460288</A
 >,
@@ -228,7 +228,7 @@ NAME="CONTACT-BUGS"
 ><P
 > Please report all bugs through our bug tracker: 
  <A
-HREF="http://sourceforge.net/tracker/?group_id=11118&atid=111118"
+HREF="http://sourceforge.net/tracker/?group_id=11118&#38;atid=111118"
 TARGET="_top"
 >http://sourceforge.net/tracker/?group_id=11118&#38;atid=111118</A
 >. </P
@@ -241,7 +241,7 @@ CLASS="EMPHASIS"
 ></SPAN
 >
   and observe the additional hints at the top of the <A
-HREF="http://sourceforge.net/tracker/?func=add&group_id=11118&atid=111118"
+HREF="http://sourceforge.net/tracker/?func=add&#38;group_id=11118&#38;atid=111118"
 TARGET="_top"
 >submit
   form</A
@@ -376,7 +376,38 @@ CLASS="APPLICATION"
 ><P
 >    Any other pertinent information to help identify the problem such as config
     or log file excerpts (yes, you should have log file entries for each
-    action taken).
+    action taken). To get a meaningful logfile, please make sure that the
+    <A
+HREF="../user-manual/config.html#LOGFILE"
+TARGET="_top"
+>logfile directive</A
+>
+    is being used and the following <A
+HREF="../user-manual/config.html#DEBUG"
+TARGET="_top"
+>debug options</A
+> are enabled:
+    <P
+CLASS="LITERALLAYOUT"
+>debug&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;1&nbsp;#&nbsp;Log&nbsp;the&nbsp;destination&nbsp;for&nbsp;each&nbsp;request&nbsp;Privoxy&nbsp;let&nbsp;through.&nbsp;See&nbsp;also&nbsp;debug&nbsp;1024.<br>
+debug&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;2&nbsp;#&nbsp;show&nbsp;each&nbsp;connection&nbsp;status<br>
+debug&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;4&nbsp;#&nbsp;show&nbsp;I/O&nbsp;status<br>
+debug&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;8&nbsp;#&nbsp;show&nbsp;header&nbsp;parsing<br>
+debug&nbsp;&nbsp;&nbsp;128&nbsp;#&nbsp;debug&nbsp;redirects<br>
+debug&nbsp;&nbsp;&nbsp;256&nbsp;#&nbsp;debug&nbsp;GIF&nbsp;de-animation<br>
+debug&nbsp;&nbsp;&nbsp;512&nbsp;#&nbsp;Common&nbsp;Log&nbsp;Format<br>
+debug&nbsp;&nbsp;1024&nbsp;#&nbsp;Log&nbsp;the&nbsp;destination&nbsp;for&nbsp;requests&nbsp;Privoxy&nbsp;didn't&nbsp;let&nbsp;through,&nbsp;and&nbsp;the&nbsp;reason&nbsp;why.<br>
+debug&nbsp;&nbsp;4096&nbsp;#&nbsp;Startup&nbsp;banner&nbsp;and&nbsp;warnings.<br>
+debug&nbsp;&nbsp;8192&nbsp;#&nbsp;Non-fatal&nbsp;errors</P
+>
+    If you are having trouble with a filter, please additionally enable
+    <P
+CLASS="LITERALLAYOUT"
+>debug&nbsp;&nbsp;&nbsp;&nbsp;64&nbsp;#&nbsp;debug&nbsp;regular&nbsp;expression&nbsp;filters</P
+>
+    Note that Privoxy log files may contain sensitive information so please don't
+    submit any logfiles you didn't read first. You can mask sensitive information
+    as long as it's clear that you removed something.
    </P
 ></LI
 ></UL
@@ -419,7 +450,7 @@ NAME="CONTACT-FEATURE"
 > You are welcome to submit ideas on new features or other proposals
  for improvement through our feature request tracker at
  <A
-HREF="http://sourceforge.net/tracker/?atid=361118&group_id=11118"
+HREF="http://sourceforge.net/tracker/?atid=361118&#38;group_id=11118"
 TARGET="_top"
 >http://sourceforge.net/tracker/?atid=361118&#38;group_id=11118</A
 >.</P