File : $Source: /cvsroot/ijbswa/current/doc/source/contacting.sgml,v $
Purpose : Entity included in other project documents.
-
- $Id: contacting.sgml,v 2.24 2011/05/03 10:13:21 fabiankeil Exp $
+
+ $Id: contacting.sgml,v 2.25 2011/08/18 11:42:50 fabiankeil Exp $
Copyright (C) 2001-2011 Privoxy Developers http://www.privoxy.org/
See LICENSE.
<para>
We value your feedback. In fact, we rely on it to improve
<application>Privoxy</application> and its configuration.
- However, please note the following hints, so we can
+ However, please note the following hints, so we can
provide you with the best support:
</para>
<sect2 id="contact-support"><title>Get Support</title>
<para>
- For casual users, our
+ For casual users, our
<ulink url="http://sourceforge.net/tracker/?group_id=11118&atid=211118">support forum at SourceForge</ulink>
is probably best suited:
<ulink url="http://sourceforge.net/tracker/?group_id=11118&atid=211118">http://sourceforge.net/tracker/?group_id=11118&atid=211118</ulink>
<listitem>
<para>
- Configuration issues, such as ads that slip through, or sites that
- don't function properly due to one <application>Privoxy</application>
+ Configuration issues, such as ads that slip through, or sites that
+ don't function properly due to one <application>Privoxy</application>
<quote>action</quote> or another being turned <quote>on</quote>.
</para>
- </listitem>
+ </listitem>
<listitem>
<para>
- <quote>Bugs</quote> in the programming code that makes up
+ <quote>Bugs</quote> in the programming code that makes up
<application>Privoxy</application>, such as that might cause a crash.
</para>
- </listitem>
+ </listitem>
</itemizedlist>
<sect3 id="contact-ads"><title>Reporting Ads or Other Configuration Problems</title>
<para>
Please send feedback on ads that slipped through, innocent images that were
- blocked, sites that don't work properly, and other configuration related problem of
- <filename>default.action</filename> file, to
+ blocked, sites that don't work properly, and other configuration related problem of
+ <filename>default.action</filename> file, to
<ulink url="http://sourceforge.net/tracker/?group_id=11118&atid=460288">
http://sourceforge.net/tracker/?group_id=11118&atid=460288</ulink>,
the Actions File Tracker.
-</para>
+</para>
<para>
New, improved <filename>default.action</filename> files may occasionally be made
<sect3 id="contact-bugs"><title>Reporting Bugs</title>
<para>
- Please report all bugs through our bug tracker:
- <ulink url="http://sourceforge.net/tracker/?group_id=11118&atid=111118">http://sourceforge.net/tracker/?group_id=11118&atid=111118</ulink>.
+ Please report all bugs through our bug tracker:
+ <ulink url="http://sourceforge.net/tracker/?group_id=11118&atid=111118">http://sourceforge.net/tracker/?group_id=11118&atid=111118</ulink>.
</para>
<para>
Before doing so, please make sure that the bug has <emphasis>not already been submitted</emphasis>
and observe the additional hints at the top of the <ulink
url="http://sourceforge.net/tracker/?func=add&group_id=11118&atid=111118">submit
- form</ulink>. If already submitted, please feel free to add any info to the
+ form</ulink>. If already submitted, please feel free to add any info to the
original report that might help to solve the issue.
</para>
(if you got the source from CVS, please also provide the source code revisions
as shown in <ulink url="http://config.privoxy.org/show-version">http://config.privoxy.org/show-version</ulink>).
</para>
- </listitem>
+ </listitem>
<listitem>
<para>
sending the output of <quote>uname -a</quote> should do,
in case of GNU/Linux, please also name the distribution.
</para>
- </listitem>
+ </listitem>
<listitem>
<para>
- The name, platform, and version of the <application>browser</application>
+ The name, platform, and version of the <application>browser</application>
you were using (e.g. <application>Internet Explorer v5.5</application> for Mac).
</para>
</listitem>
<listitem>
<para>
The URL where the problem occurred, or some way for us to duplicate the
- problem (e.g. <literal>http://somesite.example.com/?somethingelse=123</literal>).
+ problem (e.g. <literal>http://somesite.example.com/?somethingelse=123</literal>).
</para>
- </listitem>
+ </listitem>
<listitem>
<para>
by the <application>Privoxy</application> developers via SourceForge,
or if you got your copy somewhere else.
</para>
- </listitem>
+ </listitem>
<listitem>
<para>
- Whether you are using <application>Privoxy</application> in tandem with
+ Whether you are using <application>Privoxy</application> in tandem with
another proxy such as <application>Tor</application>. If so, please
temporary disable the other proxy to see if the symptoms change.
</para>
- </listitem>
+ </listitem>
<listitem>
<para>
- Whether you are using a personal firewall product. If so, does
+ Whether you are using a personal firewall product. If so, does
<application>Privoxy</application> work without it?
</para>
- </listitem>
+ </listitem>
<listitem>
<para>
submit any logfiles you didn't read first. You can mask sensitive information
as long as it's clear that you removed something.
</para>
- </listitem>
+ </listitem>
</itemizedlist>
</para>
<para>
The <ulink url="http://www.privoxy.org/user-manual/appendix.html#ACTIONSANAT">appendix
- of the Privoxy User Manual</ulink> also has helpful information
- on understanding <literal>actions</literal>, and <literal>action</literal> debugging.
+ of the Privoxy User Manual</ulink> also has helpful information
+ on understanding <literal>actions</literal>, and <literal>action</literal> debugging.
</para>
</sect3>
</sect2>
projects / privoxy.git / blobdiff