5. Troubleshooting

5.1. I just upgraded and am getting "connection refused" with every web page?

Either Privoxy is not running, or your browser is configured for a different port than what Privoxy is using.

The old Privoxy (and also Junkbuster) used port 8000 by default. This has been changed to port 8118 now, due to a conflict with NAS (Network Audio Service), which uses port 8000. If you haven't, you need to change your browser to the new port number, or alternately change Privoxy's "listen-address" setting in the config file used to start Privoxy.

5.2. I just added a new rule, but the steenkin ad is still getting through. How?

If the ad had been displayed before you added its URL, it will probably be held in the browser's cache for some time, so it will be displayed without the need for any request to the server, and Privoxy will not be in the picture. The best thing to do is try flushing the browser's caches. And then try again.

If this doesn't help, you probably have an error in the rule you applied. Try pasting the full URL of the offending ad into http://config.privoxy.org/show-url-info and see if any actions match your new rule.

5.3. One of my favorite sites does not work with Privoxy. What can I do?

First verify that it is indeed a Privoxy problem, by disabling Privoxy filtering and blocking. Go to http://p.p/ and click on "Toggle Privoxy On or Off", then disable it. Now try that page again. It's probably a good idea to flush the browser cache as well.

If still a problem, go to "Show which actions apply to a URL and why" from http://p.p/ and paste the full URL of the page in question into the prompt. See which actions are being applied to the URL. Now, armed with this information, go to "Edit the actions list". Here you should see various sections that have various Privoxy features disabled for specific sites. Most disabled "actions" will have a "-" (minus sign) in front of them. Some aliases are used just to disable other actions, e.g. "shop" and "fragile", and won't necessarily use a "+" or "-" sign. Add your problem page URL to one of these sections that looks like it is disabling the feature that is causing the problem. Rember to flush your browser's caches when making such changes! As a last resort, try "fragile" which disables most actions. Now re-try the page. There might be some trial and error involved. This is discussed in a little more detail in the user-manual appendix.

Alternately, if you are comfortable with a text editor, you can accomplish the same thing by editing the appropriate "actions" file.

5.4. Where can I get help? Report bugs? Feature Requests? Etc?

Feedback is encouraged, whether good, bad or ugly. Please see the contact page in the user-manual for details.

5.5. What time is it?

Time for you to go!