We value your feedback. In fact, we rely on it to improve Privoxy and its configuration. However, please note the following hints, so we can provide you with the best support: Get Support For casual users, our support forum at SourceForge is probably best suited: http://sourceforge.net/tracker/?group_id=11118&atid=211118 All users are of course welcome to discuss their issues on the users mailing list, where the developers also hang around. Report Bugs Please report all bugs only through our bug tracker: http://sourceforge.net/tracker/?group_id=11118&atid=111118. Before doing so, please make sure that the bug has not already been submitted and observe the additional hints at the top of the submit form. Please try to verify that it is a Privoxy bug, and not a browser or site bug first. If unsure, try toggling off Privoxy, and see if the problem persists. If you are using your own custom configuration, please try the stock configs to see if the problem is configuration related. If not using the latest version, the bug may have been found and fixed in the meantime. We would appreciate if you could take the time to upgrade to the latest version (or even the latest CVS snapshot) and verify your bug. Please be sure to provide the following information: The exact Privoxy version of the proxy software (if you got the source from CVS, please also give the date). The operating system and verions you run Privoxy on, (e.g. Windows XP). The name, platform, and version of the browser you were using (e.g. Internet Explorer v5.5 for Mac). Any other pertinent information to help identify the problem such as config or log file excerpts (yes, you should have log file entries for each action taken). The URL where the problem occurred, or some way for us to duplicate the problem (e.g. http://somesite.example.com?somethingelse=123). Whether your version of Privoxy is one supplied by the developers of Privoxy via SourceForge, or somewhere else. Please provide your SF login, or email address, in case we need to contact you. The appendix of the user manual also has helpful information on understanding actions, and action debugging. Request New Features You are welcome to submit ideas on new features or other proposals for improvement through our feature request tracker at http://sourceforge.net/tracker/?atid=361118&group_id=11118. Report Ads or Other Actions-Related Problems Please send feedback on ads that slipped through, innocent images that were blocked, and any other configuration related problems of default.action file, to the developers mailing list. New, improved default.action files may occasionally be made available based on your feedback. These will be announced on the ijbswa-announce list and available from our the files section of our project page. Other For any other issues, feel free to use the mailing lists. Technically interested users and people who wish to contribute to the project are also welcome on the developers list! You can find an overview of all Privoxy-related mailing lists, including list archives, at: http://sourceforge.net/mail/?group_id=11118.