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   4 >Contacting the Developers, Bug Reporting and Feature
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  69 CLASS="SECT1"
  70 ><H1
  71 CLASS="SECT1"
  72 ><A
  73 NAME="CONTACT"
  74 >11. Contacting the Developers, Bug Reporting and Feature
  75 Requests</A
  76 ></H1
  77 ><P
  78 > We value your feedback. In fact, we rely on it to improve
  79  <SPAN
  80 CLASS="APPLICATION"
  81 >Privoxy</SPAN
  82 > and its configuration.
  83  However, please note the following hints, so we can
  84  provide you with the best support:</P
  85 ><DIV
  86 CLASS="SECT2"
  87 ><H2
  88 CLASS="SECT2"
  89 ><A
  90 NAME="CONTACT-SUPPORT"
  91 >11.1. Get Support</A
  92 ></H2
  93 ><P
  94 > For casual users, our support forum at
  95  <A
  96 HREF="http://sourceforge.net/"
  97 TARGET="_top"
  98 >SourceForge</A
  99 >
 100  is probably best suited:
 101  <A
 102 HREF="http://sourceforge.net/tracker/?group_id=11118&atid=211118"
 103 TARGET="_top"
 104 >http://sourceforge.net/tracker/?group_id=11118&#38;atid=211118</A
 105 ></P
 106 ><P
 107 > All users are of course welcome to discuss their issues on the <A
 108 HREF="http://lists.sourceforge.net/lists/listinfo/ijbswa-users"
 109 TARGET="_top"
 110 >users
 111  mailing list</A
 112 >, where the developers also hang around.</P
 113 ></DIV
 114 ><DIV
 115 CLASS="SECT2"
 116 ><H2
 117 CLASS="SECT2"
 118 ><A
 119 NAME="CONTACT-BUGS"
 120 >11.2. Report Bugs</A
 121 ></H2
 122 ><P
 123 > Please report all bugs <I
 124 CLASS="EMPHASIS"
 125 >only</I
 126 > through our
 127  bug tracker:
 128  <A
 129 HREF="http://sourceforge.net/tracker/?group_id=11118&atid=111118"
 130 TARGET="_top"
 131 >http://sourceforge.net/tracker/?group_id=11118&#38;atid=111118</A
 132 >. </P
 133 ><P
 134 >  Before doing so, please make sure that the bug has not already been submitted
 135   and observe the aditional hints at the top of the <A
 136 HREF="http://sourceforge.net/tracker/?func=add&group_id=11118&atid=111118"
 137 TARGET="_top"
 138 >submit
 139   form</A
 140 >.</P
 141 ><P
 142 >
 143   Please try to verify that it is a <SPAN
 144 CLASS="APPLICATION"
 145 >Privoxy</SPAN
 146 > bug,
 147   and not a browser or site bug first. If unsure,
 148   try <A
 149 HREF="javascript:void(window.open('http://config.privoxy.org/toggle?mini=y&set=disabled','ijbstatus','width=250,height=100,resizable=yes,scrollbars=no,toolbar=no,location=no,directories=no,status=no,menubar=no,copyhistory=no').focus());"
 150 TARGET="_top"
 151 >toggling
 152   off</A
 153 > <SPAN
 154 CLASS="APPLICATION"
 155 >Privoxy</SPAN
 156 >, and see if the problem persists.
 157   The <A
 158 HREF="http://www.privoxy.org/user-manual/appendix.html#ACTIONSANAT"
 159 TARGET="_top"
 160 >appendix
 161   of the user manual</A
 162 > also has helpful information
 163   on action debugging. If you are using your own custom configuration, please try
 164   the stock configs to see if the problem is configuration related.</P
 165 ><P
 166 >  If not using the latest version, chances are that the bug has been found
 167   and fixed in the meantime. We would appreciate if you could take the time
 168   to <A
 169 HREF="http://www.privoxy.org/user-manual/installation.html"
 170 TARGET="_top"
 171 >upgrade
 172   to the latest version</A
 173 > (or  even the latest CVS snapshot) and verify
 174   your bug, but this is not required for reporting.</P
 175 ></DIV
 176 ><DIV
 177 CLASS="SECT2"
 178 ><H2
 179 CLASS="SECT2"
 180 ><A
 181 NAME="CONTACT-FEATURE"
 182 >11.3. Request New Features</A
 183 ></H2
 184 ><P
 185 > You are welcome to submit ideas on new features or other proposals
 186  for improvement through our feature request tracker at
 187  <A
 188 HREF="http://sourceforge.net/tracker/?atid=361118&group_id=11118"
 189 TARGET="_top"
 190 >http://sourceforge.net/tracker/?atid=361118&#38;group_id=11118</A
 191 >.</P
 192 ></DIV
 193 ><DIV
 194 CLASS="SECT2"
 195 ><H2
 196 CLASS="SECT2"
 197 ><A
 198 NAME="CONTACT-ADS"
 199 >11.4. Report Ads or Other Actions-Related Problems</A
 200 ></H2
 201 ><P
 202 > Please send feedback on ads that slipped through, innocent images that were blocked,
 203  and any other problems relating to the <TT
 204 CLASS="FILENAME"
 205 >default.action</TT
 206 > file through
 207  our actions feedback mechanism located at
 208  <A
 209 HREF="javascript:w=Math.floor(screen.width/2);h=Math.floor(screen.height*0.9);void(window.open('http://www.privoxy.org/actions','Feedback','screenx='+w+',width='+w+',height='+h+',scrollbars=yes,toolbar=no,location=no,directories=no,status=no,menubar=no,copyhistory=no').focus());"
 210 TARGET="_top"
 211 >http://www.privoxy.org/actions/</A
 212 >.
 213  On this page, you will also find a bookmark which will take you back there from
 214  any troubled site and even pre-fill the form!</P
 215 ><P
 216 > New, improved <TT
 217 CLASS="FILENAME"
 218 >default.action</TT
 219 > files will occasionally be made
 220  available based on your feedback. These will be announced on the <A
 221 HREF="http://lists.sourceforge.net/lists/listinfo/ijbswa-announce"
 222 TARGET="_top"
 223 >ijbswa-announce</A
 224 >
 225  list and available from our <A
 226 HREF="http://sf.net/projects/ijbswa/"
 227 TARGET="_top"
 228 >project page</A
 229 >.</P
 230 ></DIV
 231 ><DIV
 232 CLASS="SECT2"
 233 ><H2
 234 CLASS="SECT2"
 235 ><A
 236 NAME="CONTACT-OTHER"
 237 >11.5. Other</A
 238 ></H2
 239 ><P
 240 >For any other issues, feel free to use the mailing lists. Technically interested users
 241 and people who wish to contribute to the project are also welcome on the developers list!
 242 You can find an overview of all <SPAN
 243 CLASS="APPLICATION"
 244 >Prixoxy</SPAN
 245 >-related mailing lists,
 246 including list archives, at:
 247 <A
 248 HREF="http://sourceforge.net/mail/?group_id=11118"
 249 TARGET="_top"
 250 >http://sourceforge.net/mail/?group_id=11118</A
 251 >.</P
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