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4 >Contacting the developers, Bug Reporting and Feature Requests</TITLE
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39 >Privoxy Frequently Asked Questions</TH
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69 CLASS="SECT1"
70 ><H1
71 CLASS="SECT1"
72 ><A
73 NAME="CONTACT"
74 >7. Contacting the developers, Bug Reporting and Feature Requests</A
75 ></H1
76 ><P
77 > We value your feedback. However, to provide you with the best support, please
78  note the following sections.</P
79 ><DIV
80 CLASS="SECT2"
81 ><H2
82 CLASS="SECT2"
83 ><A
84 NAME="CONTACT-SUPPORT"
85 >7.1. Get Support</A
86 ></H2
87 ><P
88 >   <P
89 CLASS="LITERALLAYOUT"
90 >To&nbsp;get&nbsp;support,&nbsp;use&nbsp;the&nbsp;Sourceforge&nbsp;Support&nbsp;Forum:<br>
91 <br>
92 &nbsp;&nbsp;&nbsp;&nbsp;<A
93 HREF="http://sourceforge.net/tracker/?group_id=11118&atid=211118"
94 TARGET="_top"
95 >http://sourceforge.net/tracker/?group_id=11118&#38;atid=211118</A
96 ></P
97 >
98   </P
99 ></DIV
100 ><DIV
101 CLASS="SECT2"
102 ><H2
103 CLASS="SECT2"
104 ><A
105 NAME="CONTACT-BUGS"
106 >7.2. Report bugs</A
107 ></H2
108 ><P
109 >   <P
110 CLASS="LITERALLAYOUT"
111 >To&nbsp;submit&nbsp;bugs,&nbsp;use&nbsp;the&nbsp;Sourceforge&nbsp;Bug&nbsp;Forum:<br>
112 <br>
113 &nbsp;&nbsp;&nbsp;&nbsp;<A
114 HREF="http://sourceforge.net/tracker/?group_id=11118&atid=111118"
115 TARGET="_top"
116 >http://sourceforge.net/tracker/?group_id=11118&#38;atid=111118</A
117 >.&nbsp;</P
118 >
119  </P
120 ><P
121 >   Make sure that the bug has not already been submitted.  Please try to
122    verify that it is a <SPAN
123 CLASS="APPLICATION"
124 >Privoxy</SPAN
125 > bug, and not a
126    browser or site bug first. If you are using your own custom configuration,
127    please try the stock configs to see if the problem is a configuration
128    related bug.  And if not using the latest development snapshot, please try
129    the latest one. Or even better, CVS sources. Please be sure to include the
130    <SPAN
131 CLASS="APPLICATION"
132 >Privoxy</SPAN
133 > version, platform, browser, any
134    pertinent log data, any other relevant details (please be specific) and,
135    if possible, some way to reproduce the bug.
136   </P
137 ></DIV
138 ><DIV
139 CLASS="SECT2"
140 ><H2
141 CLASS="SECT2"
142 ><A
143 NAME="CONTACT-FEATURE"
144 >7.3. Request new features</A
145 ></H2
146 ><P
147 >   <P
148 CLASS="LITERALLAYOUT"
149 >To&nbsp;submit&nbsp;ideas&nbsp;on&nbsp;new&nbsp;features,&nbsp;use&nbsp;the&nbsp;Sourceforge&nbsp;feature&nbsp;request&nbsp;forum:<br>
150 <br>
151 &nbsp;&nbsp;&nbsp;&nbsp;<A
152 HREF="http://sourceforge.net/tracker/?atid=361118&group_id=11118&func=browse"
153 TARGET="_top"
154 >http://sourceforge.net/tracker/?atid=361118&#38;group_id=11118&#38;func=browse</A
155 >.</P
156 >
157   </P
158 ></DIV
159 ><DIV
160 CLASS="SECT2"
161 ><H2
162 CLASS="SECT2"
163 ><A
164 NAME="CONTACT-ADS"
165 >7.4. Report ads or other filter problems</A
166 ></H2
167 ><P
168 >You can also send feedback on websites that Privoxy has problems with. Please bookmark
169 the following link: <A
170 HREF="javascript:w=Math.floor(screen.width/2);h=Math.floor(screen.height*0.9);void(window.open('http://www.privoxy.org/actions','Feedback','screenx='+w+',width='+w+',height='+h+',scrollbars=yes,toolbar=no,location=no,directories=no,status=no,menubar=no,copyhistory=no').focus());"
171 TARGET="_top"
172 ><SPAN
173 CLASS="QUOTE"
174 >"Privoxy - Submit Filter Feedback"</SPAN
175 ></A
176 >. Once you surf to a page with problems, use the
177 bookmark to send us feedback. We will look into the issue as soon as possible.
178   </P
179 ><P
180 > New, improved <TT
181 CLASS="FILENAME"
182 >default.action</TT
183 > files will occasionally be made
184  available based on your feedback. These will be announced on the <A
185 HREF="http://lists.sourceforge.net/lists/listinfo/ijbswa-announce"
186 TARGET="_top"
187 >ijbswa-announce</A
188 >
189  list.</P
190 ></DIV
191 ><DIV
192 CLASS="SECT2"
193 ><H2
194 CLASS="SECT2"
195 ><A
196 NAME="CONTACT-OTHER"
197 >7.5. Other</A
198 ></H2
199 ><P
200 >   <P
201 CLASS="LITERALLAYOUT"
202 >For&nbsp;any&nbsp;other&nbsp;issues,&nbsp;feel&nbsp;free&nbsp;to&nbsp;use&nbsp;the&nbsp;mailing&nbsp;lists:<br>
203 &nbsp;<br>
204 &nbsp;&nbsp;&nbsp;&nbsp;<A
205 HREF="http://sourceforge.net/mail/?group_id=11118"
206 TARGET="_top"
207 >http://sourceforge.net/mail/?group_id=11118</A
208 >.</P
209 >
210  </P
211 ><P
212 >  Anyone interested in actively participating in development and related
213   discussions can also join the appropriate mailing list. Archives are
214   available, too. See the page on Sourceforge.
215  </P
216 ></DIV
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