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  73 ><H1
  74 CLASS="SECT1"
  75 ><A
  76 NAME="CONTACT">8. Contacting the developers, Bug Reporting and Feature Requests</H1
  77 ><P
  78 > We value your feedback. In fact, we rely on it to improve
  79  <SPAN
  80 CLASS="APPLICATION"
  81 >Privoxy</SPAN
  82 > and its configuration.
  83  However, please note the following hints, so we can
  84  provide you with the best support:</P
  85 ><DIV
  86 CLASS="SECT2"
  87 ><H2
  88 CLASS="SECT2"
  89 ><A
  90 NAME="CONTACT-SUPPORT">8.1. Get Support</H2
  91 ><P
  92 > For casual users, our support forum at
  93  <A
  94 HREF="http://sourceforge.net/"
  95 TARGET="_top"
  96 >SourceForge</A
  97 >
  98  is probably best suited:
  99  <A
 100 HREF="http://sourceforge.net/tracker/?group_id=11118&atid=211118"
 101 TARGET="_top"
 102 >http://sourceforge.net/tracker/?group_id=11118&#38;atid=211118</A
 103 ></P
 104 ><P
 105 > All users are of course welcome to discuss their issues on the <A
 106 HREF="http://lists.sourceforge.net/lists/listinfo/ijbswa-users"
 107 TARGET="_top"
 108 >users
 109  mailing list</A
 110 >, where the developers also hang around.</P
 111 ></DIV
 112 ><DIV
 113 CLASS="SECT2"
 114 ><H2
 115 CLASS="SECT2"
 116 ><A
 117 NAME="CONTACT-BUGS">8.2. Report Bugs</H2
 118 ><P
 119 > Please report all bugs <SPAN
 120 CLASS="emphasis"
 121 ><I
 122 CLASS="EMPHASIS"
 123 >only</I
 124 ></SPAN
 125 > through our
 126  bug tracker:
 127  <A
 128 HREF="http://sourceforge.net/tracker/?group_id=11118&atid=111118"
 129 TARGET="_top"
 130 >http://sourceforge.net/tracker/?group_id=11118&#38;atid=111118</A
 131 >. </P
 132 ><P
 133 >  Before doing so, please make sure that the bug has not already been submitted
 134   and observe the additional hints at the top of the <A
 135 HREF="http://sourceforge.net/tracker/?func=add&group_id=11118&atid=111118"
 136 TARGET="_top"
 137 >submit
 138   form</A
 139 >.</P
 140 ><P
 141 >
 142   Please try to verify that it is a <SPAN
 143 CLASS="APPLICATION"
 144 >Privoxy</SPAN
 145 > bug,
 146   and not a browser or site bug first. If unsure,
 147   try <A
 148 HREF="javascript:void(window.open('http://config.privoxy.org/toggle?mini=y&set=disabled','ijbstatus','width=250,height=100,resizable=yes,scrollbars=no,toolbar=no,location=no,directories=no,status=no,menubar=no,copyhistory=no').focus());"
 149 TARGET="_top"
 150 >toggling
 151   off</A
 152 > <SPAN
 153 CLASS="APPLICATION"
 154 >Privoxy</SPAN
 155 >, and see if the problem persists.
 156   The <A
 157 HREF="http://www.privoxy.org/user-manual/appendix.html#ACTIONSANAT"
 158 TARGET="_top"
 159 >appendix
 160   of the user manual</A
 161 > also has helpful information
 162   on action debugging. If you are using your own custom configuration, please try
 163   the stock configs to see if the problem is configuration related.</P
 164 ><P
 165 >  If not using the latest version, chances are that the bug has been found
 166   and fixed in the meantime. We would appreciate if you could take the time
 167   to <A
 168 HREF="http://www.privoxy.org/user-manual/installation.html"
 169 TARGET="_top"
 170 >upgrade
 171   to the latest version</A
 172 > (or  even the latest CVS snapshot) and verify
 173   your bug, but this is not required for reporting.</P
 174 ></DIV
 175 ><DIV
 176 CLASS="SECT2"
 177 ><H2
 178 CLASS="SECT2"
 179 ><A
 180 NAME="CONTACT-FEATURE">8.3. Request New Features</H2
 181 ><P
 182 > You are welcome to submit ideas on new features or other proposals
 183  for improvement through our feature request tracker at
 184  <A
 185 HREF="http://sourceforge.net/tracker/?atid=361118&group_id=11118"
 186 TARGET="_top"
 187 >http://sourceforge.net/tracker/?atid=361118&#38;group_id=11118</A
 188 >.</P
 189 ></DIV
 190 ><DIV
 191 CLASS="SECT2"
 192 ><H2
 193 CLASS="SECT2"
 194 ><A
 195 NAME="CONTACT-ADS">8.4. Report Ads or Other Actions-Related Problems</H2
 196 ><P
 197 > Please send feedback on ads that slipped through, innocent images that were blocked,
 198  and any other problems relating to the <TT
 199 CLASS="FILENAME"
 200 >default.action</TT
 201 > file through
 202  our actions feedback mechanism located at
 203  <A
 204 HREF="javascript:w=Math.floor(screen.width/2);h=Math.floor(screen.height*0.9);void(window.open('http://www.privoxy.org/actions','Feedback','screenx='+w+',width='+w+',height='+h+',scrollbars=yes,toolbar=no,location=no,directories=no,status=no,menubar=no,copyhistory=no').focus());"
 205 TARGET="_top"
 206 >http://www.privoxy.org/actions/</A
 207 >.
 208  On this page, you will also find a bookmark which will take you back there from
 209  any troubled site and even pre-fill the form!</P
 210 ><P
 211 > New, improved <TT
 212 CLASS="FILENAME"
 213 >default.action</TT
 214 > files will occasionally be made
 215  available based on your feedback. These will be announced on the <A
 216 HREF="http://lists.sourceforge.net/lists/listinfo/ijbswa-announce"
 217 TARGET="_top"
 218 >ijbswa-announce</A
 219 >
 220  list and available from our the <A
 221 HREF="http://sourceforge.net/project/showfiles.php?group_id=11118"
 222 TARGET="_top"
 223 >files section</A
 224 > of
 225  our <A
 226 HREF="http://sf.net/projects/ijbswa/"
 227 TARGET="_top"
 228 >project page</A
 229 >.</P
 230 ></DIV
 231 ><DIV
 232 CLASS="SECT2"
 233 ><H2
 234 CLASS="SECT2"
 235 ><A
 236 NAME="CONTACT-OTHER">8.5. Other</H2
 237 ><P
 238 >For any other issues, feel free to use the mailing lists. Technically interested users
 239 and people who wish to contribute to the project are also welcome on the developers list!
 240 You can find an overview of all <SPAN
 241 CLASS="APPLICATION"
 242 >Privoxy</SPAN
 243 >-related mailing lists,
 244 including list archives, at:
 245 <A
 246 HREF="http://sourceforge.net/mail/?group_id=11118"
 247 TARGET="_top"
 248 >http://sourceforge.net/mail/?group_id=11118</A
 249 >.</P
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