doc/webserver/developer-manual/contact.html

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  72 CLASS="SECT1"
  73 ><H1
  74 CLASS="SECT1"
  75 ><A
  76 NAME="CONTACT"
  77 >8. Contacting the developers, Bug Reporting and Feature Requests</A
  78 ></H1
  79 ><P
  80 > We value your feedback. In fact, we rely on it to improve
  81  <SPAN
  82 CLASS="APPLICATION"
  83 >Privoxy</SPAN
  84 > and its configuration.
  85  However, please note the following hints, so we can
  86  provide you with the best support:</P
  87 ><DIV
  88 CLASS="SECT2"
  89 ><H2
  90 CLASS="SECT2"
  91 ><A
  92 NAME="CONTACT-SUPPORT"
  93 >8.1. Get Support</A
  94 ></H2
  95 ><P
  96 > For casual users, our
  97  <A
  98 HREF="http://sourceforge.net/tracker/?group_id=11118&atid=211118"
  99 TARGET="_top"
 100 >support forum at SourceForge</A
 101 >
 102  is probably best suited:
 103  <A
 104 HREF="http://sourceforge.net/tracker/?group_id=11118&atid=211118"
 105 TARGET="_top"
 106 >http://sourceforge.net/tracker/?group_id=11118&#38;atid=211118</A
 107 ></P
 108 ><P
 109 > All users are of course welcome to discuss their issues on the <A
 110 HREF="http://lists.sourceforge.net/lists/listinfo/ijbswa-users"
 111 TARGET="_top"
 112 >users
 113  mailing list</A
 114 >, where the developers also hang around.</P
 115 ></DIV
 116 ><DIV
 117 CLASS="SECT2"
 118 ><H2
 119 CLASS="SECT2"
 120 ><A
 121 NAME="CONTACT-BUGS"
 122 >8.2. Report Bugs</A
 123 ></H2
 124 ><P
 125 > Please report all bugs <SPAN
 126 CLASS="emphasis"
 127 ><I
 128 CLASS="EMPHASIS"
 129 >only</I
 130 ></SPAN
 131 > through our
 132  bug tracker:
 133  <A
 134 HREF="http://sourceforge.net/tracker/?group_id=11118&atid=111118"
 135 TARGET="_top"
 136 >http://sourceforge.net/tracker/?group_id=11118&#38;atid=111118</A
 137 >. </P
 138 ><P
 139 >  Before doing so, please make sure that the bug has not already been submitted
 140   and observe the additional hints at the top of the <A
 141 HREF="http://sourceforge.net/tracker/?func=add&group_id=11118&atid=111118"
 142 TARGET="_top"
 143 >submit
 144   form</A
 145 >.</P
 146 ><P
 147 >
 148   Please try to verify that it is a <SPAN
 149 CLASS="APPLICATION"
 150 >Privoxy</SPAN
 151 > bug,
 152   and not a browser or site bug first. If unsure,
 153   try <A
 154 HREF="javascript:void(window.open('http://config.privoxy.org/toggle?mini=y&set=disabled','ijbstatus','width=250,height=100,resizable=yes,scrollbars=no,toolbar=no,location=no,directories=no,status=no,menubar=no,copyhistory=no').focus());"
 155 TARGET="_top"
 156 >toggling
 157   off</A
 158 > <SPAN
 159 CLASS="APPLICATION"
 160 >Privoxy</SPAN
 161 >, and see if the problem persists.
 162   The <A
 163 HREF="http://www.privoxy.org/user-manual/appendix.html#ACTIONSANAT"
 164 TARGET="_top"
 165 >appendix
 166   of the user manual</A
 167 > also has helpful information
 168   on action debugging. If you are using your own custom configuration, please try
 169   the stock configs to see if the problem is configuration related.</P
 170 ><P
 171 >  If not using the latest version, chances are that the bug has been found
 172   and fixed in the meantime. We would appreciate if you could take the time
 173   to <A
 174 HREF="http://www.privoxy.org/user-manual/installation.html"
 175 TARGET="_top"
 176 >upgrade
 177   to the latest version</A
 178 > (or  even the latest CVS snapshot) and verify
 179   your bug, but this is not required for reporting.</P
 180 ></DIV
 181 ><DIV
 182 CLASS="SECT2"
 183 ><H2
 184 CLASS="SECT2"
 185 ><A
 186 NAME="CONTACT-FEATURE"
 187 >8.3. Request New Features</A
 188 ></H2
 189 ><P
 190 > You are welcome to submit ideas on new features or other proposals
 191  for improvement through our feature request tracker at
 192  <A
 193 HREF="http://sourceforge.net/tracker/?atid=361118&group_id=11118"
 194 TARGET="_top"
 195 >http://sourceforge.net/tracker/?atid=361118&#38;group_id=11118</A
 196 >.</P
 197 ></DIV
 198 ><DIV
 199 CLASS="SECT2"
 200 ><H2
 201 CLASS="SECT2"
 202 ><A
 203 NAME="CONTACT-ADS"
 204 >8.4. Report Ads or Other Actions-Related Problems</A
 205 ></H2
 206 ><P
 207 > Please send feedback on ads that slipped through, innocent images that were blocked,
 208  and any other problems relating to the <TT
 209 CLASS="FILENAME"
 210 >default.action</TT
 211 > file through
 212  our actions feedback mechanism located at
 213  <A
 214 HREF="javascript:w=Math.floor(screen.width/2);h=Math.floor(screen.height*0.9);void(window.open('http://www.privoxy.org/actions','Feedback','screenx='+w+',width='+w+',height='+h+',scrollbars=yes,toolbar=no,location=no,directories=no,status=no,menubar=no,copyhistory=no').focus());"
 215 TARGET="_top"
 216 >http://www.privoxy.org/actions/</A
 217 >.
 218  On this page, you will also find a bookmark which will take you back there from
 219  any troubled site and even pre-fill the form!</P
 220 ><P
 221 > New, improved <TT
 222 CLASS="FILENAME"
 223 >default.action</TT
 224 > files will occasionally be made
 225  available based on your feedback. These will be announced on the <A
 226 HREF="http://lists.sourceforge.net/lists/listinfo/ijbswa-announce"
 227 TARGET="_top"
 228 >ijbswa-announce</A
 229 >
 230  list and available from our the <A
 231 HREF="http://sourceforge.net/project/showfiles.php?group_id=11118"
 232 TARGET="_top"
 233 >files section</A
 234 > of
 235  our <A
 236 HREF="http://sf.net/projects/ijbswa/"
 237 TARGET="_top"
 238 >project page</A
 239 >.</P
 240 ></DIV
 241 ><DIV
 242 CLASS="SECT2"
 243 ><H2
 244 CLASS="SECT2"
 245 ><A
 246 NAME="CONTACT-OTHER"
 247 >8.5. Other</A
 248 ></H2
 249 ><P
 250 >For any other issues, feel free to use the mailing lists. Technically interested users
 251 and people who wish to contribute to the project are also welcome on the developers list!
 252 You can find an overview of all <SPAN
 253 CLASS="APPLICATION"
 254 >Privoxy</SPAN
 255 >-related mailing lists,
 256 including list archives, at:
 257 <A
 258 HREF="http://sourceforge.net/mail/?group_id=11118"
 259 TARGET="_top"
 260 >http://sourceforge.net/mail/?group_id=11118</A
 261 >.</P
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