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[privoxy.git] / doc / source / faq.sgml

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<!--
 File        :  $Source: /cvsroot/ijbswa/current/doc/source/faq.sgml,v $

 Purpose     :  FAQ
                This file belongs into
                ijbswa.sourceforge.net:/home/groups/i/ij/ijbswa/htdocs/
                
 $Id: faq.sgml,v 1.62 2002/06/03 00:28:16 hal9 Exp $

 Copyright (C) 2001, 2002 Privoxy Developers <developers@privoxy.org>
 See LICENSE.

 Based partially on the Internet Junkbuster FAQ originally written by and
 Copyright (C) 1997 Anonymous Coders and Junkbusters Corporation.
 http://www.junkbusters.com/

 <Qandaset defaultlabel='qanda'>
  <QandAEntry>
   <question>
    <para> 
     How are you?
    </para>
   </question>
   <answer>
    <para> 
     Fine.
    </para>
   </answer>
  </QandAEntry>
 </QandASet>

 ========================================================================
 NOTE: Please read developer-manual/documentation.html before touching 
 anything in this, or other Privoxy documentation.
 ========================================================================


-->


<article id="index" class="faq">
<artheader>
<title>Privoxy Frequently Asked Questions</title>

<pubdate>
 <subscript>
<!-- Completely the wrong markup, but very little is allowed  -->
<!-- in this part of an article. FIXME -->
 <link linkend="copyright">Copyright</link> &my-copy; 2001, 2002 by 
 <ulink url="http://www.privoxy.org">Privoxy Developers</ulink>
 </subscript>
</pubdate>

<pubdate>$Id: faq.sgml,v 1.62 2002/06/03 00:28:16 hal9 Exp $</pubdate>

<!--

Note: this should generate a separate page, and a live link to it. 
But it doesn't for some mysterious reason. Please leave commented
unless it can be fixed proper. For the time being, the copyright 
statement will be in copyright.smgl.

Hal.

<legalnotice id="legalnotice"> 
 <para>
  text goes here ........
 </para>
</legalnotice>

-->

<!--
<authorgroup>
 <author>
  <affiliation>
   <orgname>By: Privoxy Developers</orgname>
   </affiliation>
 </author>
</authorgroup>
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<abstract>
<![%dummy;[
<para>
 <comment>
  This is here to keep vim syntax file from breaking :/
  If I knew enough to fix it, I would.
  PLEASE DO NOT REMOVE! HB: hal@foobox.net
 </comment>
</para>
]]>
 <para>
 This FAQ gives quick answers to frequently asked  questions about
 <ulink url="http://www.privoxy.org/">Privoxy</ulink> 
 <![%p-stable;[ v.&p-version]]>. It can't and doesn't replace the
 <ulink url="../user-manual/index.html">user manual</ulink>.
 </para>

<!-- Include privoxy.sgml boilerplate: -->
 &p-intro;
<!-- end boilerplate -->

 <para>
  You can find the latest version of the document at <ulink
  url="http://www.privoxy.org/faq/">http://www.privoxy.org/faq/</ulink>.
  Please see the Contact section if you want to contact the developers.
 </para>

<!--   <para> -->
<!--    Feel free to send a note to the developers at <email>ijbswa-developers@lists.sourceforge.net</email>. -->
<!--   </para> -->
</abstract>
</artheader>


<!--   ~~~~~       New section      ~~~~~     -->

<sect1 id="general"><title>General Information</title>

<sect2 renderas="sect3" id="newjb"><title>What is this new version of <application>Privoxy</application>?</title>

<!-- Include history.sgml -->
 &history;
<!-- end -->

</sect2>


<sect2 renderas="sect3">
<title id="whyprivoxy">Why <quote>Privoxy</quote>? Why a name change at all?</title>
<para>
 <application>Privoxy</application> is the 
 <quote><emphasis>Privacy Enhancing Proxy</emphasis></quote>. Also, its content
 modification and junk suppression allow you to browse your
 <quote><emphasis>private</emphasis> edition</quote> of the web.
</para>
<para>
 <ulink url="http://junkbusters.com/">Junkbusters Corporation</ulink>
 continues to offer their original version of the <application>Internet
 Junkbuster</application>, so publishing our
 <application> Junkbuster</application>-derived software under the same name
 led to confusion.
</para>
<para>
 There are also potential legal complications from the continued use of the 
 <application>Junkbuster</application> name, which is a registered trademark of 
 <ulink url="http://junkbusters.com/">Junkbusters Corporation</ulink>.
 There are, however, no objections from Junkbusters Corporation to the 
 <application>Privoxy</application> project itself, and they, in fact, still
 share our ideals and goals.
</para>
<para>
 The developers also believed that there are so many changes from the original 
 code, that it was time to make a clean break from the past and make 
 a name in their own right<![%p-not-stable;[, especially now with the pending
 release of version 3.0]]>.
</para>
</sect2>


<sect2 renderas="sect3" id="differs"><title>How does <application>Privoxy</application> differ
from the old <application>Junkbuster?</application></title> 
<para>
 <application>Privoxy</application> picks up where
 <application>Junkbuster</application> left off. All the old features remain.
 The new <application>Privoxy</application> still blocks ads and banners,
 still manages cookies, and still helps protect your privacy. But, these are
 all enhanced, and many new features have been added, all in the same vein.
 </para>
 <para>
 The configuration has changed significantly as well. This is something that
 users will notice right off the bat if upgrading from 
 <application>Junkbuster</application> 2.0.x. The <quote>blocklist</quote>
 <quote>cookielist</quote>, <quote>imagelist</quote> and much more has been
 combined into the <quote>actions</quote> files, with a completely different
 syntax. See the <ulink url="../user-manual/upgradersnote.html">note to
 upgraders</ulink> for  details.
</para>
<para>
 <application>Privoxy</application>'s new features include:
</para>

<!-- Include newfeatures.sgml: --> 
 &newfeatures;
<!-- end include -->

</sect2>

<sect2 renderas="sect3" id="proxymoron"><title>What is a <quote>proxy</quote>? How does
<application>Privoxy</application> work? </title>
 <para>
  A web proxy is a service, based on a software such as <application>Privoxy</application>,
  that clients (i.e. browsers) can use instead of connecting directly to the web
  servers on the Internet. The clients then ask the proxy to fetch the objects
  they need (web pages, images, movies etc) on their behalf, and when the proxy
  has done so, it hands the results back to the client.
 </para>
 <para>
  There are many reasons to use web proxies, such as security (firewalling),
  efficiency (caching) and others, and there are just as many different proxies
  to accommodate those needs.
 </para>
 <para>
  <application>Privoxy</application> is a proxy that is solely focused on privacy
  protection and junk elimination. Sitting between your browser(s) and the Internet,
  it is in a perfect position to filter outbound personal information that your
  browser is leaking, as well as inbound junk. It uses a variety of techniques to do
  this, all of which are under your control via the various configuration
  files and options.
 </para>
</sect2>


<sect2 renderas="sect3" id="whatsanad">
<title id="knows">How does <application>Privoxy</application> know what is
an ad, and what is not?</title>
<para>
 <application>Privoxy</application>'s approach to blocking ads is twofold:
</para>
<para>
 First, there are certain patterns in the <emphasis>locations</emphasis> (URLs)
 of banner images. This applies to both the path (you wouldn't guess how many
 web sites serve their banners from a directory called <quote>banners</quote>!)
 and the host (blocking the big banner hosting services like doublecklick.net
 already helps a lot). <application>Privoxy</application> takes advantage of this
 fact by using <ulink url="../user-manual/actions-file.html#AF-PATTERNS">URL
 patterns</ulink> to sort out and block the requests for banners.
</para>
<para>
 Second, banners tend to come in certain <emphasis>sizes</emphasis>. But you
 can't tell the size of an image by its URL without downloading it, and if you
 do, it's too late to save bandwidth. Therefore, <application>Privoxy</application>
 also inspects the HTML sources of web pages while they are loaded, and replaces
 references to images with standard banner sizes by dummy references, so that
 your browser doesn't request them anymore in the first place.
</para>
<para>
 Both of this involves a certain amount of guesswork and is, of course, freely
 configurable.
</para>
</sect2>

<sect2 renderas="sect3">
<title id="mistakes">Can <application>Privoxy</application> make mistakes? 
This does not sound very scientific.</title>
<para>
 Actually, it's a black art ;-) And yes, it is always possible to have a broad
 rule accidentally block or change something by mistake. There is a good chance
 you may run into such a situation at some point. It is tricky writing rules to
 cover every conceivable possibility, and not occasionally get false positives.
</para>

<para>
 But this should not be a big concern since the
 <application>Privoxy</application> configuration is very flexible, and
 includes tools to help identify these types of situations so they can be
 addressed as needed, allowing you to customize your installation.
 (<link linkend="badsite">See the Troubleshooting section below</link>.)
</para>

</sect2>


<sect2 renderas="sect3" id="browsers2"><title>My browser does the same things as
<application>Privoxy</application>. Why should I use
<application>Privoxy</application> at all?</title>
 <para>
  Modern browsers do indeed have <emphasis>some</emphasis> of the same
  functionality as <application>Privoxy</application>. Maybe this is
  adequate for you. But <application>Privoxy</application> is much more
  versatile and powerful, and can do a number of things that browsers just can't.
 </para>
 <para>
  In addition, a proxy is good choice if you use multiple browsers, or 
  have a LAN with multiple computers. This way all the configuration 
  is in one place, and you don't have to maintain a similar configuration 
  for possibly many browsers.
 </para>
</sect2>



<sect2 renderas="sect3" id="license"><title>Is there is a license or fee? What about a 
warranty? Registration?</title>
 <para>
  <application>Privoxy</application> is licensed under the <ulink
  url="http://www.gnu.org/copyleft/gpl.html">GNU General Public License (GPL)</ulink>.
  It is free to use, copy, modify or distribute as you wish under the terms of this
  license.  Please see the <link linkend="copyright">Copyright</link> section for more
  information on the license and copyright. Or the <filename>LICENSE</filename> file 
  that should be included.
 </para>
 <para>
  There is <emphasis>no warranty</emphasis> of any kind, expressed, implied or otherwise.
  That is something that would cost real money ;-) There is no registration either.
  <application>Privoxy</application> really is <emphasis>free</emphasis>
  in every respect!
 </para>

</sect2>

<sect2 renderas="sect3" id="jointeam"><title>I would like to help you, what do I do?</title>

<sect3 renderas="sect4" id="jointeam-money"><title>Money Money Money</title>
<para>
 We, of course, welcome donations and could use money for domain registering,
 buying software to test <application>Privoxy</application> with, and, of course,
 for regular world-wide get-togethers (hahaha). If you enjoy the software and feel
 like helping us with a donation, just <ulink
 url="mailto:developers@privoxy.org">drop us a note</ulink>.
</para>
</sect3>

<sect3 renderas="sect4" id="jointeam-software"><title>Software</title>
<para>
 If you are a vendor of a web-related software like a browser, web server
 or proxy, and would like us to ensure that <application>Privoxy</application>
 runs smoothly with your product, you might consider supplying us with a
 copy or license. We can't, however, guarantee that we will fix all potential
 compatibility issues as a result.
</para>
</sect3>

<sect3 renderas="sect4" id="jointeam-work"><title>You want to work with us?</title>
<para>
   Well, helping the team is always a good idea. We welcome new developers,
   packaging gurus or documentation writers. Simply <ulink
   url="https://sourceforge.net/account/register.php">get an account on SourceForge.net</ulink>
   and mail your id to the <ulink url="mailto:developers@privoxy.org">developers
   mailing list</ulink>. Then read the <ulink
   url="../developer-manual/index.html">Developer's Manual</ulink>.
</para>
<para>
 Once we have added you to the team, you'll have write access to the <ulink
 url="http://sourceforge.net/cvs/?group_id=11118">CVS repository</ulink>, and
 together we'll find a suitable task for you.
</para>
</sect3>

</sect2>

</sect1>


<!--   ~~~~~       New section      ~~~~~     -->

<sect1  id="installation"><title>Installation</title>

<sect2 renderas="sect3" id="whichbrowsers">
<title>Which browsers are supported by <application>Privoxy</application>?</title>
<para>
 Any browser that can be configured to use a proxy, which 
 should be virtually all browsers. Direct browser support is not necessary
 since <application>Privoxy</application> runs as a separate application and
 talks to the browser in the standardized HTTP protocol, just like a web server
 does.
</para>
</sect2>

<sect2 renderas="sect3" id="whichos">
<title>Which operating systems are supported?</title>
<!--
Include supported.sgml here:
-->
&supported;
</sect2>

<sect2 renderas="sect3" id="newinstall"><title>Can I install  
 <application>Privoxy</application> over <application>Junkbuster</application>?</title>
 <para>
   We recommend you un-install <application>Junkbuster</application>
   first to minimize conflicts and confusion. You may want to 
   save your old configuration files for future reference. The configuration
   files and syntax have substantially changed, so you will need to manually
   port your old patterns. See the <ulink url="../user-manual/upgradersnote.html">note
   to upgraders</ulink> and <ulink url="../user-manual/installation.html">installation
   chapter</ulink> in the <ulink url="../user-manual/index.html">user manual</ulink>
   for details.
 </para>
 <para>
  Note: Some installers may automatically un-install
  <application>Junkbuster</application>, if present!
 </para>

</sect2>

<sect2 renderas="sect3">
<title id="firststep">I just installed <application>Privoxy</application>. Is there anything 
special I have to do now?</title>

<para>
 All browsers must be told to use <application>Privoxy</application> 
 as a proxy by specifying the correct proxy address and port number 
 in the appropriate configuration area for the browser. See below.
 You should also flush your browser's memory and disk cache to get rid of any
 cached junk items.

</para>

</sect2>


<sect2 renderas="sect3" id="localhost"><title>What is the proxy address of <application>Privoxy</application>?</title>
 <para>
  If you set up the <application>Privoxy</application> to run on
  the computer you browse from (rather than your ISP's server or some
  networked computer on a LAN), the proxy will be on <literal>127.0.0.1</literal> 
  (sometimes referred to as <quote>localhost</quote>,
  which is the special name used by every computer on the Internet to refer
  to itself) and the port will be 8118 (unless you have <application>Privoxy</application>
  to run on a different port with the <ulink
  url="../user-manual/config.html#LISTEN-ADDRESS">listen-address</ulink> config option). 
 </para>
 <para>
  When configuring your browser's proxy settings you typically enter
  the word <quote>localhost</quote> or the IP address <quote>127.0.0.1</quote>
  in the boxes next to <quote>HTTP</quote> and <quote>Secure</quote> (HTTPS) and
  then the number <quote>8118</quote> for <quote>port</quote>. 
  This tells your browser to send all web requests to <application>Privoxy</application>
  instead of directly to the Internet.
 </para>
 <para>
  <application>Privoxy</application> can also be used to proxy for 
  a Local Area Network. In this case, your would enter either the IP 
  address of the LAN host where <application>Privoxy</application> 
  is running, or the equivalent hostname. Port assignment would be 
  same as above. Note that <application>Privoxy</application> doesn't
  listen on any LAN interfaces by default.
 </para>
 <para>
  <application>Privoxy</application> does not currently handle
  protocols such as FTP, SMTP, IM, IRC, ICQ, or other Internet
  protocols. 
 </para>
</sect2>

<sect2 renderas="sect3">
<title id="nothing">I just installed <application>Privoxy</application>, and nothing is happening.
All the ads are there. What's wrong?</title>

<para>
 Did you configure your browser to use <application>Privoxy</application> 
 as a proxy? It does not sound like it. See above. You might also try flushing
 the browser's caches to force a full re-reading of pages. You can verify 
 that <application>Privoxy</application> is running, and your browser 
 is correctly configured by entering the special URL: 
 <ulink url="http:/config.privoxy.org/">http://config.privoxy.org/</ulink>.
 This should take you to a page titled <quote>This is Privoxy..</quote> with
 access to <application>Privoxy's</application> internal configuration.
 If you see this, then you are good to go. If you receive a page saying 
 <quote>Privoxy is not running</quote>, then the browser is not set up to use
 your <application>Privoxy</application> installation.
 If you receive anything else (probably nothing at all), it could either
 be that the browser is not set up correctly, or that
 <application>Privoxy</application> is not running at all. Check the <ulink
 url="../user-manual/config.html#LOGFILE">log file</ulink>.


</para>

</sect2>

</sect1>


<!--   ~~~~~       New section      ~~~~~     -->

<sect1 id="configuration"><title>Configuration</title>

<sect2 renderas="sect3" id="newconfig"><title>Can I use my old config files?</title>
 <para>
   The syntax, number, and purpose of configuration files has substantially
   changed from <application>Junkbuster</application> and earlier versions
   of <application>Privoxy</application>. The old files, like <filename>blocklist</filename>
   will not work at all. If you are upgrading from a 2.0.x version, you will
   need to port your configuration data to the new format. Note that even the
   pattern syntax has changed! Even configuration files from the 2.9.x versions
   will need to be adapted, as configuration syntax has been very much in flow
   in the 2.9.x series.
 </para>
</sect2>

<sect2 renderas="sect3">
<title id="actionsfile">What is an <quote>actions</quote> file?</title>

<para>
 <ulink url="../user-manual/actions-file.html">Actions files</ulink>
 are where various <ulink url="../user-manual/actions-file.html#ACTIONS">actions</ulink>
 that <application>Privoxy</application> might take while processing a certain
 request, are configured. Typically, you would define a set of default actions
 that apply to all URLs, then add exceptions to these defaults where needed.
</para>
 
<para>
 Actions can be defined on a <ulink
 url="../user-manual/actions-file.html#AF-PATTERNS">URL pattern</ulink> basis, i.e.
 for single URLs, whole web sites, groups or parts thereof etc. Actions can also be
 grouped together and then applied to requests matching one or more patterns.
 There are many possible actions that might apply to any given site. As an example,
 if you are blocking cookies as one of your default actions, but need to accept
 cookies from a given site, you would need to define an exception for this
 site in one of your actions files, preferably in <filename>user.action</filename>
</para>

</sect2>

<sect2 renderas="sect3" id="actionss">
<title>The <quote>actions</quote> concept confuses me. Please list 
some of these <quote>actions</quote>.</title>
<para>
 For a comprehensive discussion of the actions concept, please refer
 to the <ulink url="../user-manual/actions-file.html">actions file
 chapter</ulink> in the <ulink url="../user-manual/index.html">user
 manual</ulink>. It includes a <ulink
 url="../user-manual/actions-file.html#ACTIONS">list of all actions</ulink>
 and an <ulink url="../user-manual/actions-file.html#ACT-EXAMPLES">actions
 file tutorial</ulink> to get you started.
</para>
</sect2>


<sect2 renderas="sect3">
<title id="actconfig">How are actions files configured? What is the easiest
way to do this?</title> 

<para>
 Actions files are just text files in a special syntax and can be edited
 with a text editor. The probably easiest way is to access
 <application>Privoxy</application>'s user interface with your web browser
 at <ulink url="http://config.privoxy.org/">http://config.privoxy.org/</ulink>
 (Shortcut: <ulink url="http://p.p/">http://p.p/</ulink>) and then select
 <quote><ulink url="http://config.privoxy.org/show-status">View &
 change the current configuration</ulink></quote> from the menu.
</para>
</sect2>


<!--   ~~~~~       New section      ~~~~~     -->
<sect2 renderas="sect3">
<title>There are several different <quote>actions</quote> files. What are
the differences?</title>
<para>
 As of <application>Privoxy</application> v2.9.15, three actions files 
 are being included, to be used for 
 different purposes: These are 
 <filename>default.action</filename>, the <quote>main</quote> actions file
 which is actively maintained by the <application>Privoxy</application>
 developers, <filename>user.action</filename>, where users are encouraged
 to make their private customizations, and <filename>standard.action</filename>, 
 which is for internal <application>Privoxy</application> use only.
 Please see <ulink url="../user-manual/actions-file.html">the actions chapter</ulink>
 in the <ulink url="../user-manual/index.html">user manual</ulink> for a more
 detailed explanation.
</para>

<para>
 Earlier versions included three different versions of the 
 <filename>default.action</filename> file. The new scheme allows for 
 greater flexibility of local configuration, and for browser based 
 selection of pre-defined <quote>aggressiveness</quote> levels.
</para>

</sect2>

<sect2 renderas="sect3" id="yahoo"><title>How can I make my Yahoo/Hotmail/GMX account work?</title>
 <para>
  The default configuration shouldn't impact the usability of any of these services.
  It will, however, make all cookies temporary, so that your browser will forget your
  login credentials in between browser sessions. If you would like not to have to log
  in manually each time you access those websites, simply turn off all cookie handling
  for them in the <filename>user.action</filename> file. An example for yahoo might
  look like:
 </para>
 <para>
  <screen># Allow all cookies for Yahoo login:
#
{ -<ulink url="../user-manual/actions-file.html#CRUNCH-INCOMING-COOKIES">crunch-incoming-cookies</ulink> -<ulink url="../user-manual/actions-file.html#CRUNCH-OUTGOING-COOKIES">crunch-outgoing-cookies</ulink> -<ulink url="../user-manual/actions-file.html#SESSION-COOKIES-ONLY">session-cookies-only</ulink> }
.login.yahoo.com</screen>
 </para>

</sect2>

<sect2 renderas="sect3" id="configfiles"> <title>What's the difference between the
<quote>Cautious</quote>, <quote>Medium</quote> and <quote>Advenced</quote> defaults?</title>
 <para>
  Configuring <application>Privoxy</application> is not entirely trivial. To help you get
  started, we provide you with three different default action <quote>packages</quote> in
  the web based actions file editor at <ulink
  url="http://config.privoxy.org/show-status">http://config.privoxy.org/show-status</ulink>.
  The following table shows you, which of the most important features are enabled in each
  configuration:
 </para>
 <para>
<table frame=all><title>Default Configurations</title>
<tgroup cols=4 align=left colsep=1 rowsep=1>
<colspec colname=c1>
<colspec colname=c2>
<colspec colname=c3>
<colspec colname=c4>
<thead>
<row>
  <entry>Feature</entry>
  <entry>Cautious</entry>
  <entry>Intermadiate</entry>
  <entry>Advanced</entry>
</row>
</thead>
<!--  <tfoot> -->
<!--  <row> -->
<!--    <entry>f1</entry> -->
<!--    <entry>f2</entry> -->
<!--    <entry>f3</entry> -->
<!--    <entry>f4</entry> -->
<!--  </row> -->
<!--  </tfoot> -->
<tbody>

<row>
  <entry>Ad-blocking by URL</entry>
  <entry>yes</entry>
  <entry>yes</entry>
  <entry>yes</entry>
</row>

<row>
  <entry>Ad-filtering by size</entry>
  <entry>yes</entry>
  <entry>yes</entry>
  <entry>yes</entry>
</row>

<row>
  <entry>GIF de-animation</entry>
  <entry>no</entry>
  <entry>yes</entry>
  <entry>yes</entry>
</row>

<row>
  <entry>Referer forging</entry>
  <entry>no</entry>
  <entry>yes</entry>
  <entry>yes</entry>
</row>

<row>
  <entry>Cookie handling</entry>
  <entry>none</entry>
  <entry>session-only</entry>
  <entry>kill</entry>
</row>

<row>
  <entry>Pop-up killing</entry>
  <entry>no</entry>
  <entry>no</entry>
  <entry>yes</entry>
</row>

<row>
  <entry>Fast redirects</entry>
  <entry>no</entry>
  <entry>no</entry>
  <entry>yes</entry>
</row>

<row>
  <entry>HTML taming</entry>
  <entry>yes</entry>
  <entry>yes</entry>
  <entry>yes</entry>
</row>

<row>
  <entry>JavaScript taming</entry>
  <entry>yes</entry>
  <entry>yes</entry>
  <entry>yes</entry>
</row>

<row>
  <entry>Web-bug killing</entry>
  <entry>yes</entry>
  <entry>yes</entry>
  <entry>yes</entry>
</row>

<row>
  <entry>Fun text replacements</entry>
  <entry>no</entry>
  <entry>no</entry>
  <entry>yes</entry>
</row>

</tbody>
</tgroup>
</table>
</para>
<para>
 Where the defaults are likely to break some sites, exceptions for
 known popular <quote>problem</quote> sites are included, but in
 general, the more aggressive your default settings are, the more
 exceptions you will have to make later. See the <ulink
 url="../user-manual/index.html">user manual</ulink> for a more
 deatiled discussion.
</para>

</sect2>

<sect2 renderas="sect3" id="browseconfig"> <title>Why can I change the configuration 
with a browser? Does that not raise security issues?</title>
 <para>
  It may seem strange that regular users can edit the config files with their
  browsers, although the whole <filename>/etc/privoxy</filename> hierarchy
  belongs to the user <quote>privoxy</quote>, with only 644 permissions.
 </para>
 <para>
  When you use the browser-based editor, <application>Privoxy</application>
  itself is writing to the config files.  Because
  <application>Privoxy</application> is running as the user <quote>privoxy</quote>,
  it can update the config files.
 </para>
 <para>
  If you run <application>Privoxy</application> for multiple untrusted users (e.g. in
  a LAN), you will probably want to turn the web-based editor and remote toggle
  features off by setting <quote><literal><ulink
  url="../user-manual/config.html#ENABLE-EDIT-ACTIONS">enable-edit-actions</ulink>
  0</literal></quote> and <quote><literal><ulink
  url="../user-manual/config.html#ENABLE-REMOTE-TOGGLE">enable-remote-toggle</ulink>
  0</literal></quote> in the <ulink url="../user-manual/config.html">main configuration file</ulink>.
 </para>
 <para>
  Note that in the default configuration, only local users (i.e. those on
  <quote>localhost</quote>) can connect to <application>Privoxy</application>,
  so this is not (normally) a security problem.
 </para>
</sect2>


<sect2 renderas="sect3">
<title id="filterfile">What is the <filename>default.filter</filename> file?</title>
<para>
 The <ulink url="../user-manual/filter-file.html"><filename>default.filter</filename></ulink>
 file is where <emphasis>filters</emphasis> are defined, which can be used to modify or
 remove, web page content on the fly. This applies to <emphasis>anything</emphasis>
 in the page source, including HTML tags, and JavaScript. Regular expressions are used
 to accomplish this. There are a number of pre-defined filters to deal with common
 annoyances. The filters are only defined here, to invoke them, you need to use the
 <ulink url="../user-manual/actions-file.html#FILTER"><literal>filter</literal> action</ulink>.
</para>

<para>
 If you are familiar with regular expressions, and HTML, you can look at 
 the provided <filename>default.filter</filename> with a text editor and define
 your own filters.  This is potentially a very powerful feature, but
 requires some expertise. 
</para>

<para>
 Presently, there is no GUI editor option for this part of the configuration, 
 but you can disable/enable the various pre-defined filters of the included 
 <filename>default.filter</filename> file with the <ulink
 url="http://config.privoxy.org/show-status">web-based actions file editor</ulink>.
</para>

</sect2>

<sect2 renderas="sect3">
<title id="lanconfig">How can I set up <application>Privoxy</application> to act as a proxy for my 
 LAN?</title>
<para>
 By default, <application>Privoxy</application> only responds to requests 
 from <literal>127.0.0.1</literal> (localhost). To have it act as a server for
 a network, this needs to be changed in the <ulink
 url="../user-manual/config.html">main configuration file</ulink>. Look for
 the <literal><ulink
 url="../user-manual/config.html#LISTEN-ADDRESS">listen-address</ulink></literal>
 option, which may be commented out with a <quote>#</quote> symbol. Make sure
 it is uncommented, and assign it the address of the LAN gateway interface,
 and port number to use. Assuming your LAN address is 192.168.1.1 and you
 wish to run <application>Privoxy</application> on port 8118, this line
 schould look like:
</para>

<para>
 <screen>
  listen-address  192.168.1.1:8118</screen>
</para>

<para>
 Save the file, and restart <application>Privoxy</application>. Configure 
 all browsers on the network then to use this address and port number.
</para>

<para>
 If you run <application>Privoxy</application> on a LAN with untrusted users,
 we recommend that you double-check the <ulink
 url="../user-manual/config.html#ACCESS-CONTROL">access control and security</ulink>
 options!
</para>

</sect2>


<sect2 renderas="sect3">
<title id="noseeum">Instead of ads, now I get a checkerboard pattern. I don't want to see anything.</title>
<para>
 The replacement for blocked images can be controlled with the <ulink
 url="../user-manual/actions-file.html#SET-IMAGE-BLOCKER"><literal>set-image-blocker</literal>
 action</ulink>. You have the choice of a checkerboard pattern, a transparent 1x1 GIF
 image (aka <quote>blank</quote>), or a redirect to a custom image of your choice.
 Note that this choice only has effect for images which are blocked as images, i.e.
 whose URLs match both a <literal><ulink
 url="../user-manual/actions-file.html#HANDLE-AS-IMAGE">handle-as-image</ulink></literal>
 <emphasis>and</emphasis> <literal><ulink
 url="../user-manual/actions-file.html#BLOCK">block</ulink></literal> action.
</para>
<para>
 If you want to see nothing, then change the <ulink
 url="../user-manual/actions-file.html#SET-IMAGE-BLOCKER"><literal>set-image-blocker</literal>
 action</ulink> to <quote>blank</quote>. This can be done by editing the 
 <filename>default.action</filename> file, or trough the <ulink
 url="http://config.privoxy.org/show-status">web-based actions file editor</ulink>.
</para>

</sect2>

<sect2 renderas="sect3">
<title id="whyseeum">Why would anybody want to see a checkerboard pattern?</title>
<para>
 Remember that <link linkend="whatsanad">telling which image is an ad and which
 isn't</link>, is mostly guesswork. While we hope that the standard configuration
 is rather smart, it can and will make errors. The checkerboard image is visually
 decent, but it shows you that and where images were blocked, which can be very
 helpful in case some navigation aid or otherwise innocent image was
 erraneously blocked. Some people might also enjoy seeing how many banners
 they <emphasis>don't</emphasis> have to see..
</para>

</sect2>

<!-- This has changed with the adaptive "blocked" page

<sect2 renderas="sect3">
<title id="blockedisugly">I see large red banners on some pages that say 
<quote>Blocked</quote>. Why and how do I get rid of this?</title>
<para>
 These are URLs that match something in one of 
 <application>Privoxy's</application> block actions 
 (<ulink
 url="../user-manual/actions-file.html#BLOCK"><quote>+block</quote></ulink>).
 It is meant to be a warning so that you know something has been blocked and
 an easy way for you to see why. These are handled differently than what has
 been defined explicitly as <quote>images</quote> (e.g. ads that are GIF image
 files). Depending on the URL itself, it is sometimes hard for
 <application>Privoxy</application> to really know whether there is indeed an
 ad image there or not. And there are limitations as to what
 <application>Privoxy</application> can do to <quote>fool</quote> the
 browser.
</para>

<para>
 For instance, if the ad is in a frame, then it is embedded in the separate
 HTML page used for the frame. In this case, you cannot just substitute an
 aribitrary image (like we would for a <quote>blank</quote> image), for an HTML
 page. The browser is expecting an HTML page, and that is what it must have
 for frames. Such situations can be a little trickier to deal with, and 
 <application>Privoxy</application> may show the <quote>Blocked</quote> page,
 despite your best efforts.
</para>

<para>
 If you want these to be treated as if they were images, so that they can be
 made invisible, you can try moving the offending URL from the
 <quote>+block</quote> section to the <quote>+imageblock</quote> section of
 your actions file. Just be forewarned, if any URL is made
 <quote>invisible</quote>, you may not have any inkling that something has
 been removed from that page, or why. If this approach does not work, then you are
 probably dealing with a frame (or <quote>ilayer</quote>), and the only thing
 that can go there is an HTML page of some sort.
</para>
<para>
 To deal with this situation, you could modify the
 <quote><filename>block</filename></quote> HTML template that is used by
 <application>Privoxy</application> to display this, and make it something
 more to your liking. Currently, there is no configuration option for this.
 You will have to modify, or create your own page, and use this to replace
 <filename>templates/blocked</filename>, which is what
 <application>Privoxy</application> uses to display the <quote>Blocked</quote>
 page.
</para>
<para>
 Another way to deal with this is find why and where
 <application>Privoxy</application> is blocking the frame, and 
 diable this. Then let the <quote>+set-image-blocker</quote> action 
 handle the ad that is embedded in the frame's HTML page. 
</para>

</sect2>

<sect2 renderas="sect3" id="alliseeisred">
<title>I cannot see all of the <quote>Blocked</quote> page banner. Help.</title>
<para>
 There is not enough available space to fit the entire Blocked page. Try right
 clicking on the visible portion, and select <quote>Show Frame</quote>,
 or equivalent. This will usually allow you to see the entire Privoxy
 <quote>Blocked</quote> page, and from there you can see just what is being
 blocked, and why.
</para>
<para>
 As of Privoxy 2.9.14, the Blocked banner page is re-sizeable, and tries
 to adjust to the allotted space. There may be occassions where there 
 just isn't enough room to display much of anything useful though. 

</para>
</sect2>

-->

<sect2 renderas="sect3">
<title id="blockedbytext">I see some images being replaced by a text
instead of the checkerboard image. Why and how do I get rid of this?</title>
<para>
 This happens when the banners are not embedded in the HTML code of the
 page itself, but in separate HTML (sub)documents that are loaded into (i)frames
 or (i)layers, and these external HTML documents are blocked. Being non-images
 they get replaced by a substitute HTML page rather than a substitute image,
 which wouldn't work out technically, since the browser expects and accepts
 only HTML when it has requested an HTML document. 
</para>
<para>
 The substitute page adapts to the available space and shows itself as a
 miniature two-liner if loaded into small frames, or full-blown with a
 large red "BLOCKED" banner if space allows.
</para>
<para>
 If you prefer the banners to be blocked by images, you must see to it that
 the HTML documents in which they are embedded are not blocked. Clicking
 the <quote>See why</quote> link offered in the substitute page will show
 you which rule blocked the page. After changing the rule and un-blocking
 the HTML documents, the browser will try to load the actual banner images
 and the usual image blocking will (hopefully!) kick in.
</para>
</sect2>


<sect2 renderas="sect3" id="srvany">
<title>Can <application>Privoxy</application> run as a service 
on Win2K/NT?</title>
<para>
 Yes, it can run as a system service using <command>srvany.exe</command>.
 The only catch is that this will effectively disable the
 <application>Privoxy</application> icon (and its menu!) in the taskbar. You can have 
 one or the other, but not both at this time :( 
</para>
<para>
 There is a pending feature request for this functionality. See the discussion
 at <ulink
 url="http://sourceforge.net/tracker/?func=detail&#38;atid=361118&#38;aid=485617&#38;group_id=11118">http://sourceforge.net/tracker/?func=detail&#38;atid=361118&#38;aid=485617&#38;group_id=11118</ulink>, 
 for details, and a sample configuration.

</para>
</sect2>


<sect2 renderas="sect3" id="otherproxy">
<title>How can I make <application>Privoxy</application> work with other 
proxies like <application>Squid</application>?</title>
<para>
 This can be done and is often useful to combine the benefits of
 <application>Privoxy</application> with those of a caching proxy.
 See the <ulink
 url="../user-manual/config.html#FORWARDING">forwarding chapter</ulink>
 in the <ulink url="../user-manual/index.html">user manual</ulink> which
 describes how to do this.
</para>
</sect2>

<sect2 renderas="sect3" id="transparent">
<title>Can <application>Privoxy</application> run as a <quote>transparent
</quote> proxy?</title>
<para>
 No, <application>Privoxy</application> currently does not have this ability, 
 though it is planned for a future release. Transparent proxies require 
 special handling of the request headers beyond what
 <application>Privoxy</application> is now capable of.
</para>

<para>
 Chaining <application>Privoxy</application> behind another proxy that has 
 this ability should work though. 
 See the <ulink
 url="../user-manual/config.html#FORWARDING">forwarding chapter</ulink>
 in the <ulink url="../user-manual/index.html">user manual</ulink>. As
 a transparent proxy to be used for chaining we recommend Transproxy
 (<ulink url="http://www.transproxy.nlc.net.au/">http://www.transproxy.nlc.net.au/</ulink>).
</para>

</sect2>

</sect1>

<!--  ~  End section  ~  -->


<!--   ~~~~~       New section      ~~~~~     -->

<sect1 id="misc"><title>Miscellaneous</title>

<sect2 renderas="sect3">
<title id="slowsme">How much does <application>Privoxy</application> slow my browsing down? This 
has to add extra time to browsing.</title>
<para>
 It should not slow you down any in real terms, and may actually help 
 speed things up since ads, banners and other junk are not being displayed.
 The actual processing time required by <application>Privoxy</application> 
 itself for each page, is relatively small in the overall scheme of things,
 and happens very quickly. This is typically more than offset by time saved
 not downloading and rendering ad images.
</para>

<para>
 <quote>Filtering</quote> content via the <literal><ulink
 url="../user-manual/actions-file.html#FILTER">filter</ulink></literal> or
 <literal><ulink
 url="../user-manual/actions-file.html#DEANIMATE-GIFS">deanimate-gifs</ulink></literal>
 actions may cause a perceived slowdown, since the entire document needs to be buffered
 before displaying. See below.
</para>

</sect2>


<sect2 renderas="sect3" id="loadingtimes"><title>I noticed considerable
delays in page requests compared to the old Junkbuster. What's wrong?</title>
<para>
 If you use any <literal><ulink
 url="../user-manual/actions-file.html#FILTER">filter</ulink></literal> action,
 such as filtering banners by size, web-bugs etc, or the <literal><ulink
 url="../user-manual/actions-file.html#DEANIMATE-GIFS">deanimate-gifs</ulink></literal>
 action, the entire document must be loaded into memory in order for the filtering 
 mechanism to work, and nothing is sent to the browser during this time.
</para>
<para>
 The loading time does not really change in real numbers, but the feeling is
 different, because most browsers are able to start rendering incomplete
 content, giving the user a feeling of "it works". This effect is especially
 noticeable on slow dialup connections.
 </para>
</sect2>


<sect2 renderas="sect3" id="configurl"><title>What are "http://config.privoxy.org/" and
"http://p.p/"?</title>
<para>
 <ulink url="http://config.privoxy.org/">http://config.privoxy.org/</ulink> is the
 address of <application>Privoxy</application>'s built-in user interface, and 
 <ulink url="http://p.p/">http://p.p/</ulink> is a shortcut for it.
</para>
<para>
 Since <application>Privoxy</application> sits between your web browser and the Internet, 
 it can simply intercept requests for these addresses and answer them with its built-in
 <quote>web server</quote>.
</para>
<para>
 This also makes for a good test for your browser configuration: If entering the
 URL <ulink url="http://config.privoxy.org/">http://config.privoxy.org/</ulink>
 takes you to a page saying <quote>This is Privoxy..</quote>, everything is OK.
 If you get a page saying <quote>Privoxy is not working</quote> instead, then
 your browser didn't use <application>Privoxy</application> for the request,
 hence it could not be intercepted, and you have accessed the <emphasis>real</emphasis>
 web site at config.privoxy.org.
</para>
<para>
 With recent versions of <application>Privoxy</application> (version 2.9.x and
 later), the user interface features information on the run time status, the
 configuration, and even a built-in editor for the <ulink
 url="../user-manual/actions-file.html">actions files</ulink>.
</para>

<para>
 Note that the built-in URLs from earlier versions of <application>Junkbuster</application>
 / <application>Privoxy</application>, http://example.com/show-proxy-args and http://i.j.b/,
 are no longer supported. If you still use such an old version, you should really consider
 upgrading to &p-version;.
</para>
</sect2>

<!--
FIXME: commented out until we have data. HB 03/18/02.

<sect2 renderas="sect3" id="badfiledesc"><title>I get the message 'Bad File Descriptor', why?</title>
<para>
   Fill me.
</para>
</sect2>

-->

<sect2 renderas="sect3" id="blocklist"><title>Do you still maintain the blocklists?</title>
 <para>
  No. The patterns for blocking now reside (among other things) in the <ulink
  url="../user-manual/actions-file.html">actions files</ulink>, which are 
  actively maintained instead. See next question ...
</para>
</sect2>

<sect2 renderas="sect3" id="newads"><title>How can I submit new ads?</title>
<para>
Yes, absolutely! Please see the <link linkend="contact">Contact section</link> for
how to do that. Please note that you (technically) need the latest
<application>Privoxy</application> version for this to work.
</para>

</sect2>

<sect2 renderas="sect3" id="ip"><title>How can I hide my IP address?</title>
<para>
 If you run both the browser and the proxy locally, you cannot hide your IP
 address with <application>Privoxy</application> or any other software. The
 server needs to know your IP address to send the answers back to you. 
</para>
<para>
 Fortunately there are many publicly usable anonymous proxies out there, which
 solve the problem by providing a further level of indirection between you and
 the web server, shared by many people, and thus letting your requests "drown"
 in white noise of unrelated requests as far as user tracking is concerned.
</para>
<para>
 Most of them will, however, log your IP address and make it available to the
 authorities in case you abuse that anonymity for criminal purposes. In fact
 you can't even rule out that some of them only exist to *collect* information
 on (those suspicious) people with a more than average preference for privacy.
</para>
<para>
 You can find a list of anonymous public proxies at <ulink
 url="http://www.multiproxy.org/anon_list.htm">multiproxy.org</ulink> and many
 more through Google. A particularly interesting project is the JAP service
 offered by the Technical University of Dresden (<ulink
 url="http://anon.inf.tu-dresden.de/index_en.html">http://anon.inf.tu-dresden.de/index_en.html</ulink>.
</para>
<para>
 There is, however, even in the single-machine case the possibility to make the
 server believe that your machine is in fact a shared proxy serving a whole big
 LAN, and we are looking into that.
</para>
</sect2>

<sect2 renderas="sect3">
<title id="anonforsure">Can <application>Privoxy</application> guarantee I am anonymous?</title>
<para>
 No. Your chances of remaining anonymous are greatly improved, but unless you
 are an expert on Internet security it would be safest to assume that
 everything you do on the Web can be traced back to you.
</para>
<para>
 <application>Privoxy</application> can remove various information about you,
 and allows <emphasis>you</emphasis> more freedom  to decide which sites 
 you can trust, and what details you want to reveal. But it's still possible
 that web sites can find out who you are. Here's one way this can happen.
</para>
<para>
 A few browsers disclose the user's email address in certain situations, such
 as when transferring a file by FTP. <application>Privoxy</application>
 does not filter FTP. If you need this feature, or are concerned about the
 mail handler of your browser disclosing your email address, you might
 consider products such as <application>NSClean</application>.
</para>
<para>
 Browsers available only as binaries could use non-standard headers to give
 out any information they can have access to: see the manufacturer's license
 agreement. It's impossible to anticipate and prevent every breach of privacy
 that might occur. The professionally paranoid prefer browsers available as
 source code, because anticipating their behavior is easier. Trust the source,
 Luke!
</para>

</sect2>

<sect2 renderas="sect3">
<title id="sitebreak">Might some things break because header information or
content is being altered?</title>

<para>
 Definitely. More and more sites use HTTP header content to decide what to
 display and how to display it. There is many ways that this can be handled, 
 so having hard and fast rules, is tricky.
</para>

<para>
 <quote>User-Agent</quote> in particular is often used in this way to identify
 the browser, and adjust content accordingly. Changing this now (at least not
 further than removing the OS information) is not recommended, since so many
 sites do look for it. You may get undesirable results by changing this.
</para>

<para>
 For instance, different browsers use different encodings of Russian and Czech
 characters, certain web servers convert pages on-the-fly according to the
 User Agent header. Giving a <quote>User Agent</quote> with the wrong
 operating system or browser manufacturer causes some sites in these languages
 to be garbled; Surfers to Eastern European sites should change it to
 something closer. And then some page access counters work by looking at the
 <quote>Referer</quote> header; they may fail or break if unavailable. The
 weather maps of Intellicast have been blocked by their server when no
 <quote>Referer</quote> or cookie is provided, is another example. (But you
 can forge both headers without giving information away). There are
 many other ways things can go wrong when trying to fool a web server.
</para>

<para>
 Similar thoughts apply to modifying JavaScript, and, to a lesser degree,
 HTML elements.
</para>

<para>
 If you have problems with a site, you will have to adjust your configuration 
 accordingly. Cookies are probably the most likely adjustment that may 
 be required, but by no means the only one.
</para>

</sect2>


<sect2 renderas="sect3">
<title id="caching">Can <application>Privoxy</application> act as a <quote>caching</quote> proxy to 
speed up web browsing?</title>
<para>
 No, it does not have this ability at all. You want something like 
 <ulink url="http://www.squid-cache.org/">Squid</ulink> for this. And, yes, 
 before you ask, <application>Privoxy</application> can co-exist 
 with other kinds of proxies like <application>Squid</application>.
 See the <ulink url="../user-manual/config.html#FORWARDING">forwarding
 chapter</ulink> in the <ulink url="../user-manual/index.html">user
 manual</ulink> for details.
</para>
</sect2>

<sect2 renderas="sect3">
<title id="firewall">What about as a firewall? Can <application>Privoxy</application> protect me?</title>
<para>
 Not in the way you mean, or in the way a true firewall can. 
 <application>Privoxy</application> can help protect your privacy, but not
 protect you from intrusion attempts. It is, of course, perfectly possible
 and recommended to use <emphasis>both</emphasis>.
</para>
</sect2>

<!-- No longer needed
<sect2 renderas="sect3">
<title id="logo">The <application>Privoxy</application> logo that replaces ads is very blocky 
and ugly looking. Can't a better font be used?</title>

<para>
 This is not a font problem. The logo is an image that is created by 
 <application>Privoxy</application> on the fly. So as to not waste 
 memory, the image is rather small. The blockiness comes when the 
 image is scaled to fill a largish area. There is not much to be done 
 about this, other than to use one of the other
 <quote>imageblock</quote> directives: <emphasis>pattern</emphasis>, 
 <emphasis>blank</emphasis>, or a URL of your choosing.
</para>
<para>
Given the above problem, we have decided to remove the logo option entirely 
[as of v2.9.13].
</para>
</sect2>
-->

<sect2 renderas="sect3">
<title id="wasted">I have large empty spaces / a checkerboard pattern now where
ads used to be. Why?</title>
<para>
 It would be technically possible eliminate the banners in a way that frees
 their screen estate in many cases, by doing all banner blocking with filters,
 i.e. eliminating the whole image references from the HTML pages instead
 of letting them stay in, and blocking the resulting requests for the
 banners themselves.
</para>
<para>
 But this would consume considerable CPU resources, would likely destroy
 the layout of many web pages which rely on the banners consuming a certain
 amount of screen space, and would fail in other cases, where the screen space
 is reserved e.g. by tables anyway. Also, making the banners disappear without
 a visual trace complicates troubleshooting.
</para>
<para>
 So we won't support this in the default configuration, but you can of course
 define appropriate filters yourself.
</para>
</sect2>

<sect2 renderas="sect3">
<title id="ssl">How can <application>Privoxy</application> filter Secure (HTTPS) URLs?</title>
<para>
 Since secure HTTP connections are encrypted SSL sessions between your browser
 and the secure site, and are meant to be reliably <emphasis>secure</emphasis>,
 there is little that <application>Privoxy</application> can do but hand the raw
 gibberish data though from one end to the other unprocessed.
</para>
<para>
 The only exception to this is blocking by host patterns, as the client needs
 to tell <application>Privoxy</application> the name of the remote server,
 so that <application>Privoxy</application> can establish the connection.
 If that name matches a host-only pattern, the connection will be blocked.
</para>
<para>
 As far as ad blocking is concerned, this is less of a restriction than it may
 seem, since ad sources are often identifiable by the host name, and often
 the banners to be placed in an encrypted page come unencrypted nonetheless
 for efficiency reasons, which exposes them to the full power of 
 <application>Privoxy</application>'s ad blocking.
</para>

</sect2>

<sect2 renderas="sect3">
<title id="secure"><application>Privoxy</application> runs as a <quote>server</quote>. How 
secure is it? Do I need to take any special precautions?</title>
<para>
 There are no known exploits that might affect
 <application>Privoxy</application>. On Unix-like systems, 
 <application>Privoxy</application> can run as a non-privileged 
 user, which is how we recommend it be run. Also, by default 
 <application>Privoxy</application> only listens to requests 
 from <quote>localhost</quote> only. The server aspect of
 <application>Privoxy</application> is not itself directly exposed to the
 Internet in this configuration. If you want to have
 <application>Privoxy</application> serve as a LAN proxy, this will have to
 be opened up to allow for LAN requests. In this case, we'd recommend
 you specify only the LAN gateway address, e.g. 192.168.1.1, in the main 
 <application>Privoxy</application> configuration file and check all <ulink
 url="../user-manual/config.html#ACCESS-CONTROL">access control and security
 options</ulink>. All LAN hosts can then use this as their proxy address
 in the browser proxy configuration, but <application>Privoxy</application>
 will not listen on any external interfaces. ACLs can be defined in addition,
 and using a firewall is always good too. Better safe than sorry.
</para>

</sect2>

<sect2 renderas="sect3" id="turnoff">
<title>How can I temporarily disable <application>Privoxy</application>?</title>
<para>
 The easiest way is to access <application>Privoxy</application> with your 
 browser by using the remote toggle URL: <ulink
 url="http://config.privoxy.org/toggle">http://config.privoxy.org/toggle</ulink>.
</para>
</sect2>

<sect2 renderas="sect3" id="seealso">
<title>Where can I find more information about <application>Privoxy</application>
and related issues?</title>
<!-- Include seealso.sgml boilerplate: -->
 &seealso;
<!-- end boilerplate -->

<!--
<para>
 Please see the 
 <ulink url="../user-manual/seealso.html">user-manual</ulink> for 
 others references.
</para>
-->
</sect2>

</sect1>


<!--   ~~~~~       New section      ~~~~~     -->

<sect1 id="trouble">
<title>Troubleshooting</title>

<sect2 renderas="sect3">
<title id="refused">I just upgraded and am getting <quote>connection refused</quote>
with every web page?</title>
<para>
 Either <application>Privoxy</application> is not running, or your 
 browser is configured for a different port than what
 <application>Privoxy</application> is using.
</para>

<para>
 The old <application>Privoxy</application> (and also
 <application>Junkbuster</application>) used port 8000 by 
 default. This has been changed to port 8118 now, due to a conflict 
 with NAS (Network Audio Service), which uses port 8000. If you haven't, 
 you need to change your browser to the new port number, or alternately 
 change the <ulink
 url="../user-manual/config.html#LISTEN-ADDRESS"><literal>listen-address</literal>
 option</ulink> in <application>Privoxy's</application> <ulink
 url="../user-manual/config.html">main configuration file</ulink>.
</para>

</sect2>

<sect2 renderas="sect3">
<title id="flushit">I just added a new rule, but the steenkin ad is 
still getting through. How?</title>
<para>
 If the ad had been displayed before you added its URL, it will probably be
 held in the browser's cache for some time, so it will be displayed without
 the need for any request to the server, and <application>Privoxy</application>
 will not be in the picture. The best thing to do is try flushing the browser's
 caches. And then try again.
</para>

<para>
 If this doesn't help, you probably have an error in the rule you
 applied. Try pasting the full URL of the offending ad into <ulink
 url="http://config.privoxy.org/show-url-info">http://config.privoxy.org/show-url-info</ulink>
 and see if it really matches your new rule.
</para>

</sect2>

<sect2 renderas="sect3">
<title id="badsite">One of my favorite sites does not work with <application>Privoxy</application>.
What can I do?</title>

<para>
 First verify that it is indeed a <application>Privoxy</application> problem, 
 by toggling off <application>Privoxy</application> through <ulink
 url="http://config.privoxy.org/toggle">http://config.privoxy.org/toggle</ulink>,
 and then shift-reloading the problem page (i.e. holding down the shift key
 while clicking reload. Alternatively, flush your browser's disk and memory
 caches).
</para>

<para>
 If still a problem, go to <ulink
 url="http://config.privoxy.org/show-url-info">http://config.privoxy.org/show-url-info</ulink>
 and paste the full URL of the page in question into the prompt. See which actions
 are being applied to the URL, and which matches in which actions files are
 responsible for that. Now, armed with this information, go to <ulink
 url="http://config.privoxy.org/show-status">http://config.privoxy.org/show-status</ulink>
 and select the appropriate actions files for editing.
</para>
<para>
 You can now either look for a section which disables the actions that
 you suspect to cause the problem and add a pattern for your site there,
 or make up a completely new section for your site. In any case, the recommended
 way is to disable only the prime suspect, reload the problem page, and only
 if the problem persists, disable more and more actions until you have
 identified the culprit. You may or may not want to turn the other actions
 on again. Remember to flush your browser's caches in between any such changes!
</para>
<para>
 Alternately, if you are comfortable with a text editor, you can accomplish 
 the same thing by editing the appropriate actions file. Probably the easiest 
 way to deal with such problems when editing by hand is to add your
 site to a <literal>{ fragile }</literal> section in <filename>user.action</filename>,
 which is an alias that turns off most <quote>dangerous</quote>
 actions, but is also likely to turn off more actions then needed, and thus lower
 your privacy and protection more than necessary, 
</para>
<para>
 Troubleshooting actions is discussed in more detail in the <ulink
 url="../user-manual/appendix.html#ACTIONSANAT">user-manual appendix</ulink>.
 There is also an <ulink
 url="../user-manual/actions-file.html#ACT-EXAMPLES">actions tutorial</ulink>.
</para>

</sect2>

</sect1>
<!--
</sect1>
-->

<!--   ~~~~~       New section      ~~~~~     -->
<!--
FIXME: Commented out until we have something to put here. HB 03/18/02.
<sect1 id="knownissues"><title>Known Issues</title>
<para>
   Fill me.
</para>
</sect1>
-->

  <!--   ~~~~~       New section      ~~~~~     -->
  <sect1 id="contact"><title>Contacting the developers, Bug Reporting and Feature Requests</title>
<!-- Include contacting.sgml  -->
 &contacting;
<!-- end contacting -->
  </sect1>
  
<!--   ~~~~~       New section      ~~~~~     -->
<sect1 id="copyright"><title>Privoxy Copyright, License and History</title>

 <!-- Include copyright.sgml -->
  &copyright;
 <!-- end -->
  
  <para>
   Portions of this document are <quote>borrowed</quote> from the original
   <application>Junkbuster</application> (tm) FAQ, and modified as 
   appropriate for <application>Privoxy</application>.
  </para>

 <!--   ~~~~~       New section      ~~~~~     -->
 <sect2><title>License</title>
 <!-- Include copyright.sgml: -->
  &license;
 <!-- end copyright -->
 </sect2>
 <!--  ~  End section  ~  -->

 <!--   ~~~~~       New section      ~~~~~     -->
 <sect2><title>History</title>
 <!-- Include history.sgml -->
  &history;
 <!-- end -->
 </sect2>

 </sect1>
 <!--  ~  End section  ~  -->
 
  
<!--   ~~~~~       New section      ~~~~~     -->
<!--
<sect1 id="seealso"><title>See also</title>
-->
<!-- Include seealso.sgml -->
<!--
 &see;
-->
<!-- end  -->
<!--
</sect1>
-->

<!-- hhmts end -->
 <!--
 Tue 09/11/01 06:38:14 PM EST: Test SGML doc by Hal Burgiss.
 
 Last modified: Mon Sep 10 19:22:09 CEST 2001
 
 This program is free software; you can redistribute it 
 and/or modify it under the terms of the GNU General
 Public License as published by the Free Software
 Foundation; either version 2 of the License, or (at
 your option) any later version.

 This program is distributed in the hope that it will
 be useful, but WITHOUT ANY WARRANTY; without even the
 implied warranty of MERCHANTABILITY or FITNESS FOR A
 PARTICULAR PURPOSE.  See the GNU General Public
 License for more details.

 The GNU General Public License should be included with
 this file.  If not, you can view it at
 http://www.gnu.org/copyleft/gpl.html
 or write to the Free Software Foundation, Inc., 59
 Temple Place - Suite 330, Boston, MA  02111-1307, USA.

$Log: faq.sgml,v $
Revision 1.62  2002/06/03 00:28:16  hal9
Sync with various changes from 3.0 branch. Add two new files for config stuff.

Revision 1.61  2002/05/25 12:37:25  hal9
Various minor changes and edits.

Revision 1.60  2002/05/22 17:17:48  oes
Proofread & added more links into u-m

Revision 1.59  2002/05/15 04:03:30  hal9
Fix ulink -> link markup.

Revision 1.58  2002/05/10 01:48:20  hal9
This is mostly proposed copyright/licensing additions and changes. Docs
are still GPL, but licensing and copyright are more visible. Also, copyright
changed in doc header comments (eliminate references to JB except FAQ).

Revision 1.57  2002/05/05 20:26:02  hal9
Sorting out license vs copyright in these docs.

Revision 1.56  2002/05/04 08:44:44  swa
bumped version

Revision 1.55  2002/05/04 00:41:56  hal9
-Remove TOC/first page kludge in favor of proper handling via dsl file.

Revision 1.54  2002/05/03 05:06:44  hal9
Add brief Q/A on transparent proxies.

Revision 1.53  2002/05/03 01:34:52  hal9
Fix section numbering for new sections (due to TOC kludge).

Revision 1.52  2002/04/29 03:08:43  hal9
-Added new Q/A on new actions file set up (pointer to u-m)
-Fixed a few broken links and converted old actions as a result of
 recent changes.

Revision 1.51  2002/04/26 17:24:31  swa
bookmarks cleaned, changed structure of user manual, screen and programlisting cleanups, and numerous other changes that I forgot

Revision 1.50  2002/04/26 05:25:23  hal9
Mass commit to catch a few scattered fixes.

Revision 1.49  2002/04/12 10:10:18  swa
version update

Revision 1.48  2002/04/10 18:45:15  swa
generated

Revision 1.47  2002/04/10 04:05:32  hal9
More on BML, etc.

Revision 1.45  2002/04/08 22:59:26  hal9
Version update. Spell chkconfig correctly :)

Revision 1.44  2002/04/07 21:24:29  hal9
Touch up on name change.

Revision 1.43  2002/04/04 21:59:53  hal9
Added NT/W2K service/icon situation.

Revision 1.42  2002/04/04 18:46:47  swa
consistent look. reuse of copyright, history et. al.

Revision 1.41  2002/04/04 06:48:37  hal9
Structural changes to allow for conditional inclusion/exclusion of content
based on entity toggles, e.g. 'entity % p-not-stable  "INCLUDE"'. And
definition of internal entities, e.g. 'entity p-version "2.9.13"' that will
eventually be set by Makefile.
More boilerplate text for use across multiple docs.

Revision 1.40  2002/04/03 04:22:03  hal9
Fixed several typos.

Revision 1.39  2002/04/03 03:53:03  hal9
Revert some changes, and then make some news, to layout, and appearance.

Revision 1.38  2002/04/02 03:49:10  hal9
Major changes to doc structure and layout. Sections are not automatically
numbered now. TOC is on page by itself.

Revision 1.37  2002/04/01 16:24:07  hal9
-Rework of supported Q/A.
-Set up entities to include boilerplate text.

Revision 1.36  2002/03/31 23:18:47  hal9
More on dealing with BLOCKED.

Revision 1.35  2002/03/30 04:14:19  hal9
Fix privoxy.org/config links.

Revision 1.34  2002/03/29 04:35:56  hal9
Touch ups.

Revision 1.33  2002/03/29 01:31:48  hal9
Several new Q/A's and other touch ups.

Revision 1.32  2002/03/27 00:57:03  hal9
Touch ups for name change.

Revision 1.31  2002/03/26 22:29:55  swa
we have a new homepage!

Revision 1.30  2002/03/25 16:39:22  hal9
A few new sections. Made all links relative to user-manual.

Revision 1.29  2002/03/25 05:23:57  hal9
Moved section, and touch ups.

Revision 1.28  2002/03/25 04:27:33  hal9
New section related to name change.

Revision 1.25  2002/03/24 16:08:08  swa
we are too lazy to make a block-built
privoxy logo. hence removed the option.

Revision 1.24  2002/03/24 15:46:20  swa
name change related issue.

Revision 1.23  2002/03/24 12:33:01  swa
more additions.

Revision 1.22  2002/03/24 11:51:00  swa
name change. changed filenames.

Revision 1.21  2002/03/24 11:01:06  swa
name change

Revision 1.20  2002/03/23 15:13:11  swa
renamed every reference to the old name with foobar.
fixed "application foobar application" tag, fixed
"the foobar" with "foobar". left junkbustser in cvs
comments and remarks to history untouched.

Revision 1.19  2002/03/21 17:01:54  hal9
Some touch ups.

Revision 1.18  2002/03/18 16:40:31  hal9
More additions.

Revision 1.17  2002/03/18 03:53:53  hal9
Some new additions.

Revision 1.16  2002/03/17 21:32:56  hal9
A few more additions.

Revision 1.15  2002/03/17 07:25:59  hal9
Correcting some of my typos, and some additions.

Revision 1.14  2002/03/17 02:39:13  hal9
A little more added ...

Revision 1.13  2002/03/17 00:22:20  hal9
Adding new stuff, and trying to incorporate stuff from old faq.

Revision 1.12  2002/03/11 20:13:21  swa
typo

Revision 1.11  2002/03/11 18:42:27  swa
new section

Revision 1.10  2002/03/11 13:13:27  swa
correct feedback channels

Revision 1.9  2002/03/10 23:34:04  swa
more info on not hiding ip address

Revision 1.8  2002/03/09 15:55:48  swa
added default config section

Revision 1.7  2002/03/07 18:16:55  swa
looks better

Revision 1.6  2002/03/07 13:16:31  oes
Committing changes by Stefan

Revision 1.5  2002/03/02 15:50:04  swa
2.9.11 version. more input for docs.

Revision 1.4  2002/02/24 14:34:24  jongfoster
Formatting changes.  Now changing the doctype to DocBook XML 4.1
will work - no other changes are needed.

Revision 1.3  2001/09/23 10:13:48  swa
upload process established. run make webserver and
the documentation is moved to the webserver. documents
are now linked correctly.

Revision 1.2  2001/09/13 15:20:17  swa
merged standards into developer manual

Revision 1.1  2001/09/12 15:36:41  swa
source files for junkbuster documentation

Revision 1.3  2001/09/10 17:43:59  swa
first proposal of a structure.

Revision 1.2  2001/06/13 14:28:31  swa
docs should have an author.

Revision 1.1  2001/06/13 14:20:37  swa
first import of project's documentation for the webserver.

-->

</article>