-<h1>Privoxy isn't working</h1>
-
-<p>If you were redirected to this page, it means that you aren't using
-<a href="http://privoxy.org/">Privoxy</a>. Please check your browser settings.</p>
-
-<p>Until version 2.9.13, Privoxy was also known as Internet
+<h1><a href="http://privoxy.org/">Privoxy</a> is not being used</h1>
+
+<p>The fact that you are reading this page shows that Privoxy was
+not used in the process of accessing it. Had the request been
+made through Privoxy, it would have been intercepted and you
+would be looking at Privoxy's web-based user interface now.</p>
+
+<p><b>So what went wrong?</b> Chances are (in this order) that:</p>
+
+<ul>
+<li><p>this page is in your browser's cache. You've once been here
+before starting to use Privoxy, and now your browser thinks that
+it already knows the content of this page. Hence it doesn't request
+a fresh copy.</p>
+<p>Force your browser to do that. With most browsers, clicking "reload"
+while holding down the shift key (shift-reloading) should suffice, but
+you might need to manually clear the browser's cache (both memory and
+disk cache).</p>
+
+<li><p>your browser is not set up to use Privoxy.</p>
+<p> Check your browser's proxy settings and make sure that it uses
+127.0.0.1, port 8118 (or, if you did a custom configuration, whatever
+different values you used).</p></li>
+
+<li><p>when using multiple proxies in a chain, that either the chain
+is broken at some point before Privoxy, or that an earlier proxy
+serves this page from its cache.</p>
+<p>Shift-reload, clear all caches, and if the problem still persists,
+trace the proxy chain starting with your browser's settings. Please
+refer to the
+<a href="http://www.privoxy.org/user-manual/config.html#FORWARDING">forwarding
+chapter</a> of the <a href="http://www.privoxy.org/user-manual/">user
+manual</a> for details.</p></li>
+</ul>
+
+<p><small>Until version 2.9.13, Privoxy was also known as Internet