X-Git-Url: http://www.privoxy.org/gitweb/?a=blobdiff_plain;f=doc%2Fsource%2Fcontacting.sgml;h=4451e9d26d6291e41c4fb566ab7b90adfba60119;hb=1ab5d5c80b0d088ecd058454aee0c1911cac80bd;hp=e464be76500b681f5e2712a5794c3e20f50589b3;hpb=5c55d5a387f4aeb28833e2b97c7d1caaae11aeb6;p=privoxy.git
diff --git a/doc/source/contacting.sgml b/doc/source/contacting.sgml
index e464be76..4451e9d2 100644
--- a/doc/source/contacting.sgml
+++ b/doc/source/contacting.sgml
@@ -3,9 +3,9 @@
Purpose : Entity included in other project documents.
- $Id: contacting.sgml,v 2.35 2013/01/25 14:26:10 fabiankeil Exp $
+ $Id: contacting.sgml,v 2.46 2017/01/23 13:03:06 fabiankeil Exp $
- Copyright (C) 2001-2011 Privoxy Developers http://www.privoxy.org/
+ Copyright (C) 2001-2011 Privoxy Developers https://www.privoxy.org/
See LICENSE.
======================================================================
@@ -58,14 +58,13 @@
If you aren't using the latest Privoxy version, the problem may have been found
and fixed in the meantime. We would appreciate if you could take the time
- to upgrade
+ to upgrade
to the latest version and verify that the problem still exists.
Please be sure to provide the following information when reporting problems
or requesting support:
-
@@ -128,24 +127,29 @@
is being used and the following debug options are enabled
(all of them):
- debug 1 # Log the destination for each request Privoxy let through. See also debug 1024.
+
+ debug 1 # Log the destination for each request Privoxy let through.
+ # See also debug 1024.
debug 2 # show each connection status
debug 4 # show I/O status
debug 8 # show header parsing
debug 128 # debug redirects
debug 256 # debug GIF de-animation
debug 512 # Common Log Format
-debug 1024 # Log the destination for requests Privoxy didn't let through, and the reason why.
+debug 1024 # Log the destination for requests Privoxy didn't let through,
+ # and the reason why.
debug 4096 # Startup banner and warnings.
-debug 8192 # Non-fatal errors
-
+debug 8192 # Non-fatal errors
+debug 65536 # Log applying actions
If you are having trouble with a filter, please additionally enable
+
debug 64 # debug regular expression filters
- If you are using Privoxy 3.0.17 or later and suspect that it interprets the
- request or the response incorrectly, please enable
- debug 32768 # log all data read from the network
+
+ If you suspect that Privoxy interprets the request or the response
+ incorrectly, please enable
+ debug 32768 # log all data read from the network
It's easy for us to ignore log messages that aren't relevant but missing
log messages may make it impossible to investigate a problem. If you aren't
@@ -160,7 +164,6 @@ debug 8192 # Non-fatal errors
-
You don't have to tell us your actual name when filing a problem
@@ -189,22 +192,15 @@ debug 8192 # Non-fatal errors
- The appendix
+ The appendix
of the Privoxy User Manual also has helpful information
on understanding actions, and action debugging.
Get Support
- For casual users, our
- support forum at SourceForge
- is probably best suited:
- http://sourceforge.net/tracker/?group_id=11118&atid=211118
-
-
-
- All users are of course welcome to discuss their issues on the users
+ All users are welcome to discuss their issues on the users
mailing list, where the developers also hang around.
@@ -257,6 +253,8 @@ debug 8192 # Non-fatal errors
Bugs
in the programming code that makes up
Privoxy, such as that might cause a crash.
+ Documentation issues, for example spelling errors and unclear descriptions,
+ are bugs, too.
@@ -267,43 +265,37 @@ debug 8192 # Non-fatal errors
Please send feedback on ads that slipped through, innocent images that were
blocked, sites that don't work properly, and other configuration related problem of
default.action file, to
-
- http://sourceforge.net/tracker/?group_id=11118&atid=460288,
+
+ https://sourceforge.net/tracker/?group_id=11118&atid=460288,
the Actions File Tracker.
-
- New, improved default.action files may occasionally be made
- available based on your feedback. These will be announced on the ijbswa-announce
- list and available from our the files section of
- our project page.
-
Reporting Bugs
-
- Please report all bugs through our bug tracker:
- http://sourceforge.net/tracker/?group_id=11118&atid=111118.
-
- Before doing so, please make sure that the bug has not already been submitted
+ Before reporting bugs, please make sure that the bug has not already been submitted
and observe the additional hints at the top of the submit
+ url="https://sourceforge.net/tracker/?func=add&group_id=11118&atid=111118">submit
form. If already submitted, please feel free to add any info to the
original report that might help to solve the issue.
-Request New Features
+Reporting security problems
+
+ If you discovered a security problem or merely suspect that a bug might
+ be a security issue, please mail Fabian Keil <fk@fabiankeil.de>
+ (OpenPGP fingerprint: 4F36 C17F 3816 9136 54A1 E850 6918 2291 8BA2 371C).
+
- You are welcome to submit ideas on new features or other proposals
- for improvement through our feature request tracker at
- http://sourceforge.net/tracker/?atid=361118&group_id=11118.
+ Usually you should get a response within a day, otherwise it's
+ likely that either your mail or the response didn't make it.
+ If that happens, please mail to the developer list to request a
+ status update.
@@ -316,6 +308,20 @@ users list. Technically interested users and people who wish to contribute to
the project are always welcome on the developers list.
You can find an overview of all Privoxy-related mailing lists,
including list archives, at:
-http://sourceforge.net/mail/?group_id=11118.
+https://lists.privoxy.org/mailman/listinfo.
+The lists hosted on privoxy.org have been created in 2016, the previously-used
+lists hosted at SourceForge are deprecated but the archives may still be useful:
+https://sourceforge.net/mail/?group_id=11118.
+
+SourceForge support trackers
+
+ The
+ SourceForge support trackers
+ may be used as well, but have various technical problems that are unlikely to
+ be fixed anytime soon. If you don't get a timely response, please try the
+ mailing list as well.
+
+
+