Requests</TITLE
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><TD
CLASS="SECT1"
><A
NAME="CONTACT"
->6. Contacting the Developers, Bug Reporting and Feature
+>11. Contacting the Developers, Bug Reporting and Feature
Requests</A
></H1
><P
-> We value your feedback. However, to provide you with the best support, please
- note:
-
- <P
-></P
-><UL
-><LI
+> We value your feedback. In fact, we rely on it to improve
+ <SPAN
+CLASS="APPLICATION"
+>Privoxy</SPAN
+> and its configuration.
+ However, please note the following hints, so we can
+ provide you with the best support:</P
+><DIV
+CLASS="SECT2"
+><H2
+CLASS="SECT2"
+><A
+NAME="CONTACT-SUPPORT"
+>11.1. Get Support</A
+></H2
><P
-CLASS="LITERALLAYOUT"
-> Use the Sourceforge Support Forum to get help:<br>
- <br>
- <A
+> For casual users, our support forum at
+ <A
+HREF="http://sourceforge.net/"
+TARGET="_top"
+>SourceForge</A
+>
+ is probably best suited:
+ <A
HREF="http://sourceforge.net/tracker/?group_id=11118&atid=211118"
TARGET="_top"
>http://sourceforge.net/tracker/?group_id=11118&atid=211118</A
-><br>
- </P
-></LI
-><LI
+></P
+><P
+> All users are of course welcome to discuss their issues on the <A
+HREF="http://lists.sourceforge.net/lists/listinfo/ijbswa-users"
+TARGET="_top"
+>users
+ mailing list</A
+>, where the developers also hang around.</P
+></DIV
+><DIV
+CLASS="SECT2"
+><H2
+CLASS="SECT2"
+><A
+NAME="CONTACT-BUGS"
+>11.2. Report Bugs</A
+></H2
><P
-CLASS="LITERALLAYOUT"
-> Submit bugs only through our Sourceforge Bug Forum:<br>
- <br>
- <A
+> Please report all bugs <I
+CLASS="EMPHASIS"
+>only</I
+> through our
+ bug tracker:
+ <A
HREF="http://sourceforge.net/tracker/?group_id=11118&atid=111118"
TARGET="_top"
>http://sourceforge.net/tracker/?group_id=11118&atid=111118</A
->. <br>
- </P
+>. </P
+><P
+> Before doing so, please make sure that the bug has not already been submitted
+ and observe the aditional hints at the top of the <A
+HREF="http://sourceforge.net/tracker/?func=add&group_id=11118&atid=111118"
+TARGET="_top"
+>submit
+ form</A
+>.</P
><P
-> Make sure that the bug has not already been submitted. Please try to
- verify that it is a <SPAN
+>
+ Please try to verify that it is a <SPAN
CLASS="APPLICATION"
>Privoxy</SPAN
-> bug, and not a
- browser or site bug first. If you are using your own custom configuration,
- please try the stock configs to see if the problem is a configuration
- related bug. And if not using the latest development snapshot, please try
- the latest one. Or even better, CVS sources. Please be sure to include the
- <SPAN
+> bug,
+ and not a browser or site bug first. If unsure,
+ try <A
+HREF="javascript:void(window.open('http://config.privoxy.org/toggle?mini=y&set=disabled','ijbstatus','width=250,height=100,resizable=yes,scrollbars=no,toolbar=no,location=no,directories=no,status=no,menubar=no,copyhistory=no').focus());"
+TARGET="_top"
+>toggling
+ off</A
+> <SPAN
CLASS="APPLICATION"
>Privoxy</SPAN
->/<SPAN
-CLASS="APPLICATION"
->Junkbuster</SPAN
->
- version, platform, browser, any pertinent log data, any other relevant
- details (please be specific) and, if possible, some way to reproduce the
- bug.
- </P
-></LI
-><LI
+>, and see if the problem persists.
+ The <A
+HREF="http://www.privoxy.org/user-manual/appendix.html#ACTIONSANAT"
+TARGET="_top"
+>appendix
+ of the user manual</A
+> also has helpful information
+ on action debugging. If you are using your own custom configuration, please try
+ the stock configs to see if the problem is configuration related.</P
><P
-CLASS="LITERALLAYOUT"
-> Submit feature requests only through our Sourceforge feature request forum:<br>
- <br>
- <A
-HREF="http://sourceforge.net/tracker/?atid=361118&group_id=11118&func=browse"
+> If not using the latest version, chances are that the bug has been found
+ and fixed in the meantime. We would appreciate if you could take the time
+ to <A
+HREF="http://www.privoxy.org/user-manual/installation.html"
TARGET="_top"
->http://sourceforge.net/tracker/?atid=361118&group_id=11118&func=browse</A
->.<br>
- </P
-></LI
-><LI
+>upgrade
+ to the latest version</A
+> (or even the latest CVS snapshot) and verify
+ your bug, but this is not required for reporting.</P
+></DIV
+><DIV
+CLASS="SECT2"
+><H2
+CLASS="SECT2"
+><A
+NAME="CONTACT-FEATURE"
+>11.3. Request New Features</A
+></H2
><P
-CLASS="LITERALLAYOUT"
-> Submit missed ads and banners, and incorrectly blocked images, popups, etc:<br>
- <br>
- <A
-HREF="http://p.p/"
+> You are welcome to submit ideas on new features or other proposals
+ for improvement through our feature request tracker at
+ <A
+HREF="http://sourceforge.net/tracker/?atid=361118&group_id=11118"
TARGET="_top"
->http://p.p/</A
->, and select <A
+>http://sourceforge.net/tracker/?atid=361118&group_id=11118</A
+>.</P
+></DIV
+><DIV
+CLASS="SECT2"
+><H2
+CLASS="SECT2"
+><A
+NAME="CONTACT-ADS"
+>11.4. Report Ads or Other Actions-Related Problems</A
+></H2
+><P
+> Please send feedback on ads that slipped through, innocent images that were blocked,
+ and any other problems relating to the <TT
+CLASS="FILENAME"
+>default.action</TT
+> file through
+ our actions feedback mechanism located at
+ <A
HREF="javascript:w=Math.floor(screen.width/2);h=Math.floor(screen.height*0.9);void(window.open('http://www.privoxy.org/actions','Feedback','screenx='+w+',width='+w+',height='+h+',scrollbars=yes,toolbar=no,location=no,directories=no,status=no,menubar=no,copyhistory=no').focus());"
TARGET="_top"
-><SPAN
-CLASS="QUOTE"
->"actions file feedback system"</SPAN
-></A
-><br>
- </P
+>http://www.privoxy.org/actions/</A
+>.
+ On this page, you will also find a bookmark which will take you back there from
+ any troubled site and even pre-fill the form!</P
><P
-> This page can also be reached from many of the internal CGI pages.
- </P
-></LI
-><LI
+> New, improved <TT
+CLASS="FILENAME"
+>default.action</TT
+> files will occasionally be made
+ available based on your feedback. These will be announced on the <A
+HREF="http://lists.sourceforge.net/lists/listinfo/ijbswa-announce"
+TARGET="_top"
+>ijbswa-announce</A
+>
+ list and available from our <A
+HREF="http://sf.net/projects/ijbswa/"
+TARGET="_top"
+>project page</A
+>.</P
+></DIV
+><DIV
+CLASS="SECT2"
+><H2
+CLASS="SECT2"
+><A
+NAME="CONTACT-OTHER"
+>11.5. Other</A
+></H2
><P
-CLASS="LITERALLAYOUT"
-> For any other issues, feel free to use the mailing lists:<br>
- <br>
- <A
+>For any other issues, feel free to use the mailing lists. Technically interested users
+and people who wish to contribute to the project are also welcome on the developers list!
+You can find an overview of all <SPAN
+CLASS="APPLICATION"
+>Prixoxy</SPAN
+>-related mailing lists,
+including list archives, at:
+<A
HREF="http://sourceforge.net/mail/?group_id=11118"
TARGET="_top"
>http://sourceforge.net/mail/?group_id=11118</A
->.<br>
- </P
-><P
-> Anyone interested in actively participating in development and related
- discussions can also join the appropriate mailing list. Archives are
- available too.
- </P
-></LI
-></UL
-></P
+>.</P
+></DIV
></DIV
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+HREF="templates.html"
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+>Templates</TD
><TD
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ALIGN="center"
WIDTH="33%"
ALIGN="right"
VALIGN="top"
->Copyright and History</TD
+><SPAN
+CLASS="APPLICATION"
+>Privoxy</SPAN
+> Copyright, License and History</TD
></TR
></TABLE
></DIV
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