+6.2. Get Support
+
+For casual users, our support forum at SourceForge is probably best suited:
+http://sourceforge.net/tracker/?group_id=11118&atid=211118
+
+All users are of course welcome to discuss their issues on the users mailing
+list, where the developers also hang around.
+
+Please don't send private support requests to individual Privoxy developers,
+either use the mailing lists or the support trackers.
+
+If you have to contact a Privoxy developer directly for other reasons, please
+send a real mail and do not bother with SourceForge's messaging system. Answers
+to SourceForge messages are usually bounced by SourceForge's mail server in
+which case the developer wasted time writing a response you don't get. From
+your point of view it will look like your message has been completely ignored,
+so this is frustrating for all parties involved.
+
+Note that the Privoxy mailing lists are moderated. Posts from unsubscribed
+addresses have to be accepted manually by a moderator. This may cause a delay
+of several days and if you use a subject that doesn't clearly mention Privoxy
+or one of its features, your message may be accidentally discarded as spam.
+
+If you aren't subscribed, you should therefore spend a few seconds to come up
+with a proper subject. Additionally you should make it clear that you want to
+get CC'd. Otherwise some responses will be directed to the mailing list only,
+and you won't see them.
+
+-------------------------------------------------------------------------------
+
+6.3. Reporting Problems
+
+"Problems" for our purposes, come in two forms:
+
+ * Configuration issues, such as ads that slip through, or sites that don't
+ function properly due to one Privoxy "action" or another being turned "on".
+
+ * "Bugs" in the programming code that makes up Privoxy, such as that might
+ cause a crash.
+
+-------------------------------------------------------------------------------
+
+6.3.1. Reporting Ads or Other Configuration Problems
+
+Please send feedback on ads that slipped through, innocent images that were
+blocked, sites that don't work properly, and other configuration related
+problem of default.action file, to http://sourceforge.net/tracker/?group_id=
+11118&atid=460288, the Actions File Tracker.
+
+New, improved default.action files may occasionally be made available based on
+your feedback. These will be announced on the ijbswa-announce list and
+available from our the files section of our project page.
+
+-------------------------------------------------------------------------------
+
+6.3.2. Reporting Bugs
+
+Please report all bugs through our bug tracker: http://sourceforge.net/tracker
+/?group_id=11118&atid=111118.
+
+Before doing so, please make sure that the bug has not already been submitted
+and observe the additional hints at the top of the submit form. If already
+submitted, please feel free to add any info to the original report that might
+help to solve the issue.
+
+-------------------------------------------------------------------------------
+
+6.4. Request New Features