-the toplevel source directory. There are several *.action files included, with
-varying levels of aggressiveness.
-
-Included documentation may vary according to platform and packager.
-
-
- CONTACTING THE DEVELOPERS, BUG REPORTING AND FEATURE REQUESTS
---------------------------------------------------------------
-
-We value your feedback. However, to provide you with the best support, please
-note:
-
- * Use the Sourceforge Support Forum to get help:
-
- http://sourceforge.net/tracker/?group_id=11118&atid=211118
-
-
- * Submit bugs only through our Sourceforge Bug Forum:
-
- http://sourceforge.net/tracker/?group_id=11118&atid=111118.
-
-
- Make sure that the bug has not already been submitted. Please try to verify
- that it is a Privoxy bug, and not a browser or site bug first. If you are
- using your own custom configuration, please try the stock configs to see if
- the problem is a configuration related bug. And if not using the latest
- development snapshot, please try the latest one. Or even better, CVS
- sources. Please be sure to include the Privoxy/Junkbuster version,
- platform, browser, any pertinent log data, any other relevant details
- (please be specific) and, if possible, some way to reproduce the bug.
-
- * Submit feature requests only through our Sourceforge feature request forum:
-
- http://sourceforge.net/tracker/?atid=361118&group_id=11118&func=browse.
-
-
- * Submit missed ads and banners, and incorrectly blocked images, popups, etc:
-
- http://p.p/, and select "actions file feedback system"
-
-
- This page can also be reached from many of the internal CGI pages.
-
- * For any other issues, feel free to use the mailing lists:
-
- http://sourceforge.net/mail/?group_id=11118.
-
-
- Anyone interested in actively participating in development and related
- discussions can also join the appropriate mailing list. Archives are
- available too.
-
- -------------------------------------------------------------------------
- ijbswa-developers@lists.sourceforge.net
-
-
-$Id: readme.sgml,v 1.6 2002/04/08 22:59:26 hal9 Exp $
+the top-level source directory.
+
+Included documentation may vary according to platform and packager. All
+documentation is posted on https://www.privoxy.org, in case you don't have it,
+or can't find it.
+
+-------------------------------------------------------------------------------
+
+6. CONTACTING THE DEVELOPERS, BUG REPORTING AND FEATURE REQUESTS
+
+We value your feedback. In fact, we rely on it to improve Privoxy and its
+configuration. However, please note the following hints, so we can provide you
+with the best support.
+
+-------------------------------------------------------------------------------
+
+6.1. Please provide sufficient information
+
+A lot of support requests don't contain enough information and can't be solved
+without a lot of back and forth which causes unnecessary delays. Reading this
+section should help to prevent that.
+
+Before contacting us to report a problem, please try to verify that it is a
+Privoxy problem, and not a browser or site problem or documented behaviour that
+just happens to be different than what you expected. If unsure, try toggling
+off Privoxy, and see if the problem persists.
+
+If you are using your own custom configuration, please try the default
+configuration to see if the problem is configuration related. If you're having
+problems with a feature that is disabled by default, please ask around on the
+mailing list if others can reproduce the problem.
+
+If you aren't using the latest Privoxy version, the problem may have been found
+and fixed in the meantime. We would appreciate if you could take the time to
+upgrade to the latest version and verify that the problem still exists.
+
+Please be sure to provide the following information when reporting problems or
+requesting support:
+
+ * The exact Privoxy version you are using.
+
+ * The operating system and versions you run Privoxy on, e.g. Windows XP SP2.
+
+ * The name, platform, and version of the browser you were using (e.g.
+ Internet Explorer v5.5 for Mac).
+
+ * The URL where the problem occurred, or some way for us to duplicate the
+ problem (e.g. http://somesite.example.com/?somethingelse=123).
+
+ * Whether your version of Privoxy is one supplied by the Privoxy developers,
+ or if you got your copy somewhere else.
+
+ * Whether you are using Privoxy together with another proxy such as Tor. If
+ so, please temporary disable the other proxy to see if the symptoms change.
+
+ * Whether you are using a personal firewall product. If so, does Privoxy work
+ without it?
+
+ * Any other pertinent information to help identify the problem such as config
+ or log file excerpts (yes, you should have log file entries for each action
+ taken). To get a meaningful logfile, please make sure that the logfile
+ directive is being used and the following debug options are enabled (all of
+ them):
+
+ debug 1 # Log the destination for each request Privoxy let through.
+ # See also debug 1024.
+ debug 2 # show each connection status
+ debug 4 # show tagging-related messages
+ debug 8 # show header parsing
+ debug 128 # debug redirects
+ debug 256 # debug GIF de-animation
+ debug 512 # Common Log Format
+ debug 1024 # Log the destination for requests Privoxy didn't let through,
+ # and the reason why.
+ debug 4096 # Startup banner and warnings.
+ debug 8192 # Non-fatal errors
+ debug 65536 # Log applying actions
+
+ If you are having trouble with a filter, please additionally enable
+
+ debug 64 # debug regular expression filters
+
+ If you suspect that Privoxy interprets the request or the response
+ incorrectly, please enable
+
+ debug 32768 # log all data read from the network
+
+ It's easy for us to ignore log messages that aren't relevant but missing
+ log messages may make it impossible to investigate a problem. If you aren't
+ sure which of the debug directives are relevant, please just enable all of
+ them and let us worry about it.
+
+ Note that Privoxy log files may contain sensitive information so please
+ don't submit any logfiles you didn't read first. You can mask sensitive
+ information as long as it's clear that you removed something.
+
+You don't have to tell us your actual name when filing a problem report, but if
+you don't, please use a nickname so we can differentiate between your messages
+and the ones entered by other "anonymous" users that may respond to your
+request if they have the same problem or already found a solution. Note that
+due to spam the trackers may not always allow to post without being logged into
+SourceForge. If that's the case, you are still free to create a login that
+isn't directly linked to your name, though.
+
+Please also check the status of your request a few days after submitting it, as
+we may request additional information. If you use a SF id, you should
+automatically get a mail when someone responds to your request. Please don't
+bother to add an email address when using the tracker. If you prefer to
+communicate through email, just use one of the mailing lists directly.
+
+The appendix of the Privoxy User Manual also has helpful information on
+understanding actions, and action debugging.
+
+-------------------------------------------------------------------------------
+
+6.2. Get Support
+
+All users are welcome to discuss their issues on the users mailing list, where
+the developers also hang around.
+
+Please don't send private support requests to individual Privoxy developers,
+either use the mailing lists or the support trackers.
+
+If you have to contact a Privoxy developer directly for other reasons, please
+send a real mail and do not bother with SourceForge's messaging system. Answers
+to SourceForge messages are usually bounced by SourceForge's mail server in
+which case the developer wasted time writing a response you don't get. From
+your point of view it will look like your message has been completely ignored,
+so this is frustrating for all parties involved.
+
+Note that the Privoxy mailing lists are moderated. Posts from unsubscribed
+addresses have to be accepted manually by a moderator. This may cause a delay
+of several days and if you use a subject that doesn't clearly mention Privoxy
+or one of its features, your message may be accidentally discarded as spam.
+
+If you aren't subscribed, you should therefore spend a few seconds to come up
+with a proper subject. Additionally you should make it clear that you want to
+get CC'd. Otherwise some responses will be directed to the mailing list only,
+and you won't see them.
+
+-------------------------------------------------------------------------------
+
+6.3. Reporting Problems
+
+"Problems" for our purposes, come in two forms:
+
+ * Configuration issues, such as ads that slip through, or sites that don't
+ function properly due to one Privoxy "action" or another being turned "on".
+
+ * "Bugs" in the programming code that makes up Privoxy, such as that might
+ cause a crash. Documentation issues, for example spelling errors and
+ unclear descriptions, are bugs, too.
+
+-------------------------------------------------------------------------------
+
+6.3.1. Reporting Ads or Other Configuration Problems
+
+Please send feedback on ads that slipped through, innocent images that were
+blocked, sites that don't work properly, and other configuration related
+problem of default.action file, to https://sourceforge.net/p/ijbswa/
+actionsfile-feedback/, the Actions File Tracker.
+
+-------------------------------------------------------------------------------
+
+6.3.2. Reporting Bugs
+
+Before reporting bugs, please make sure that the bug has not already been
+submitted and observe the additional hints at the top of the submit form. If
+already submitted, please feel free to add any info to the original report that
+might help to solve the issue.
+
+-------------------------------------------------------------------------------
+
+6.4. Reporting security problems
+
+If you discovered a security problem or merely suspect that a bug might be a
+security issue, please mail Fabian Keil <fk@fabiankeil.de> (OpenPGP
+fingerprint: 4F36 C17F 3816 9136 54A1 E850 6918 2291 8BA2 371C).
+
+Usually you should get a response within a day, otherwise it's likely that
+either your mail or the response didn't make it. If that happens, please mail
+to the developer list to request a status update.
+
+-------------------------------------------------------------------------------
+
+6.5. Mailing Lists
+
+If you prefer to communicate through email, instead of using a web interface,
+feel free to use one of the mailing lists. To discuss issues that haven't been
+completely diagnosed yet, please use the Privoxy users list. Technically
+interested users and people who wish to contribute to the project are always
+welcome on the developers list. You can find an overview of all Privoxy-related
+mailing lists, including list archives, at: https://lists.privoxy.org/mailman/
+listinfo. The lists hosted on privoxy.org have been created in 2016, the
+previously-used lists hosted at SourceForge are deprecated but the archives may
+still be useful: https://sourceforge.net/p/ijbswa/mailman/.
+
+-------------------------------------------------------------------------------
+
+6.6. SourceForge support trackers
+
+The SourceForge support trackers may be used as well, but have various
+technical problems that are unlikely to be fixed anytime soon. If you don't get
+a timely response, please try the mailing list as well.