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   4 >Contacting the Developers, Bug Reporting and Feature
   5 Requests</TITLE
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  74 ><H1
  75 CLASS="SECT1"
  76 ><A
  77 NAME="CONTACT">11. Contacting the Developers, Bug Reporting and Feature
  78 Requests</H1
  79 ><P
  80 > We value your feedback. In fact, we rely on it to improve
  81  <SPAN
  82 CLASS="APPLICATION"
  83 >Privoxy</SPAN
  84 > and its configuration.
  85  However, please note the following hints, so we can
  86  provide you with the best support:</P
  87 ><DIV
  88 CLASS="SECT2"
  89 ><H2
  90 CLASS="SECT2"
  91 ><A
  92 NAME="CONTACT-SUPPORT">11.1. Get Support</H2
  93 ><P
  94 > For casual users, our support forum at
  95  <A
  96 HREF="http://sourceforge.net/"
  97 TARGET="_top"
  98 >SourceForge</A
  99 >
 100  is probably best suited:
 101  <A
 102 HREF="http://sourceforge.net/tracker/?group_id=11118&atid=211118"
 103 TARGET="_top"
 104 >http://sourceforge.net/tracker/?group_id=11118&#38;atid=211118</A
 105 ></P
 106 ><P
 107 > All users are of course welcome to discuss their issues on the <A
 108 HREF="http://lists.sourceforge.net/lists/listinfo/ijbswa-users"
 109 TARGET="_top"
 110 >users
 111  mailing list</A
 112 >, where the developers also hang around.</P
 113 ></DIV
 114 ><DIV
 115 CLASS="SECT2"
 116 ><H2
 117 CLASS="SECT2"
 118 ><A
 119 NAME="CONTACT-BUGS">11.2. Report Bugs</H2
 120 ><P
 121 > Please report all bugs <SPAN
 122 CLASS="emphasis"
 123 ><I
 124 CLASS="EMPHASIS"
 125 >only</I
 126 ></SPAN
 127 > through our
 128  bug tracker:
 129  <A
 130 HREF="http://sourceforge.net/tracker/?group_id=11118&atid=111118"
 131 TARGET="_top"
 132 >http://sourceforge.net/tracker/?group_id=11118&#38;atid=111118</A
 133 >. </P
 134 ><P
 135 >  Before doing so, please make sure that the bug has not already been submitted
 136   and observe the additional hints at the top of the <A
 137 HREF="http://sourceforge.net/tracker/?func=add&group_id=11118&atid=111118"
 138 TARGET="_top"
 139 >submit
 140   form</A
 141 >.</P
 142 ><P
 143 >
 144   Please try to verify that it is a <SPAN
 145 CLASS="APPLICATION"
 146 >Privoxy</SPAN
 147 > bug,
 148   and not a browser or site bug first. If unsure,
 149   try <A
 150 HREF="javascript:void(window.open('http://config.privoxy.org/toggle?mini=y&set=disabled','ijbstatus','width=250,height=100,resizable=yes,scrollbars=no,toolbar=no,location=no,directories=no,status=no,menubar=no,copyhistory=no').focus());"
 151 TARGET="_top"
 152 >toggling
 153   off</A
 154 > <SPAN
 155 CLASS="APPLICATION"
 156 >Privoxy</SPAN
 157 >, and see if the problem persists.
 158   The <A
 159 HREF="http://www.privoxy.org/user-manual/appendix.html#ACTIONSANAT"
 160 TARGET="_top"
 161 >appendix
 162   of the user manual</A
 163 > also has helpful information
 164   on action debugging. If you are using your own custom configuration, please try
 165   the stock configs to see if the problem is configuration related.</P
 166 ><P
 167 >  If not using the latest version, chances are that the bug has been found
 168   and fixed in the meantime. We would appreciate if you could take the time
 169   to <A
 170 HREF="http://www.privoxy.org/user-manual/installation.html"
 171 TARGET="_top"
 172 >upgrade
 173   to the latest version</A
 174 > (or  even the latest CVS snapshot) and verify
 175   your bug, but this is not required for reporting.</P
 176 ></DIV
 177 ><DIV
 178 CLASS="SECT2"
 179 ><H2
 180 CLASS="SECT2"
 181 ><A
 182 NAME="CONTACT-FEATURE">11.3. Request New Features</H2
 183 ><P
 184 > You are welcome to submit ideas on new features or other proposals
 185  for improvement through our feature request tracker at
 186  <A
 187 HREF="http://sourceforge.net/tracker/?atid=361118&group_id=11118"
 188 TARGET="_top"
 189 >http://sourceforge.net/tracker/?atid=361118&#38;group_id=11118</A
 190 >.</P
 191 ></DIV
 192 ><DIV
 193 CLASS="SECT2"
 194 ><H2
 195 CLASS="SECT2"
 196 ><A
 197 NAME="CONTACT-ADS">11.4. Report Ads or Other Actions-Related Problems</H2
 198 ><P
 199 > Please send feedback on ads that slipped through, innocent images that were blocked,
 200  and any other problems relating to the <TT
 201 CLASS="FILENAME"
 202 >default.action</TT
 203 > file through
 204  our actions feedback mechanism located at
 205  <A
 206 HREF="javascript:w=Math.floor(screen.width/2);h=Math.floor(screen.height*0.9);void(window.open('http://www.privoxy.org/actions','Feedback','screenx='+w+',width='+w+',height='+h+',scrollbars=yes,toolbar=no,location=no,directories=no,status=no,menubar=no,copyhistory=no').focus());"
 207 TARGET="_top"
 208 >http://www.privoxy.org/actions/</A
 209 >.
 210  On this page, you will also find a bookmark which will take you back there from
 211  any troubled site and even pre-fill the form!</P
 212 ><P
 213 > New, improved <TT
 214 CLASS="FILENAME"
 215 >default.action</TT
 216 > files will occasionally be made
 217  available based on your feedback. These will be announced on the <A
 218 HREF="http://lists.sourceforge.net/lists/listinfo/ijbswa-announce"
 219 TARGET="_top"
 220 >ijbswa-announce</A
 221 >
 222  list and available from our <A
 223 HREF="http://sf.net/projects/ijbswa/"
 224 TARGET="_top"
 225 >project page</A
 226 >.</P
 227 ></DIV
 228 ><DIV
 229 CLASS="SECT2"
 230 ><H2
 231 CLASS="SECT2"
 232 ><A
 233 NAME="CONTACT-OTHER">11.5. Other</H2
 234 ><P
 235 >For any other issues, feel free to use the mailing lists. Technically interested users
 236 and people who wish to contribute to the project are also welcome on the developers list!
 237 You can find an overview of all <SPAN
 238 CLASS="APPLICATION"
 239 >Privoxy</SPAN
 240 >-related mailing lists,
 241 including list archives, at:
 242 <A
 243 HREF="http://sourceforge.net/mail/?group_id=11118"
 244 TARGET="_top"
 245 >http://sourceforge.net/mail/?group_id=11118</A
 246 >.</P
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