4 >Troubleshooting</TITLE
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38 >Privoxy Frequently Asked Questions</TH
73 >5. Troubleshooting</A
81 >5.1. I just upgraded and am getting <SPAN
83 >"connection refused"</SPAN
85 with every web page?</A
91 > is not running, or your
92 browser is configured for a different port than what
106 default. This has been changed to port 8118 now, due to a conflict
107 with NAS (Network Audio Service), which uses port 8000. If you haven't,
108 you need to change your browser to the new port number, or alternately
110 HREF="../user-manual/config.html#LISTEN-ADDRESS"
121 HREF="../user-manual/config.html"
123 >main configuration file</A
132 >5.2. I just added a new rule, but the steenkin ad is
133 still getting through. How?</A
136 > If the ad had been displayed before you added its URL, it will probably be
137 held in the browser's cache for some time, so it will be displayed without
138 the need for any request to the server, and <SPAN
142 will not be in the picture. The best thing to do is try flushing the browser's
143 caches. And then try again.</P
145 > If this doesn't help, you probably have an error in the rule you
146 applied. Try pasting the full URL of the offending ad into <A
147 HREF="http://config.privoxy.org/show-url-info"
149 >http://config.privoxy.org/show-url-info</A
151 and see if it really matches your new rule.</P
159 >5.3. One of my favorite sites does not work with <SPAN
166 > First verify that it is indeed a <SPAN
170 by toggling off <SPAN
174 HREF="http://config.privoxy.org/toggle"
176 >http://config.privoxy.org/toggle</A
178 and then shift-reloading the problem page (i.e. holding down the shift key
179 while clicking reload. Alternatively, flush your browser's disk and memory
182 > If still a problem, go to <A
183 HREF="http://config.privoxy.org/show-url-info"
185 >http://config.privoxy.org/show-url-info</A
187 and paste the full URL of the page in question into the prompt. See which actions
188 are being applied to the URL, and which matches in which actions files are
189 responsible for that. Now, armed with this information, go to <A
190 HREF="http://config.privoxy.org/show-status"
192 >http://config.privoxy.org/show-status</A
194 and select the appropriate actions files for editing.</P
196 > You can now either look for a section which disables the actions that
197 you suspect to cause the problem and add a pattern for your site there,
198 or make up a completely new section for your site. In any case, the recommended
199 way is to disable only the prime suspect, reload the problem page, and only
200 if the problem persists, disable more and more actions until you have
201 identified the culprit. You may or may not want to turn the other actions
202 on again. Remember to flush your browser's caches in between any such changes!</P
204 > Alternately, if you are comfortable with a text editor, you can accomplish
205 the same thing by editing the appropriate actions file. Probably the easiest
206 way to deal with such problems when editing by hand is to add your
214 which is an alias that turns off most <SPAN
218 actions, but is also likely to turn off more actions then needed, and thus lower
219 your privacy and protection more than necessary, </P
221 > Troubleshooting actions is discussed in more detail in the <A
222 HREF="../user-manual/appendix.html#ACTIONSANAT"
224 >user-manual appendix</A
227 HREF="../user-manual/actions-file.html#ACT-EXAMPLES"
238 >5.4. After installing <SPAN
242 every time I start IE. What gives?</A
245 > This is a quirk that effects the installation of
249 >, in conjunction with Internet Explorer and
250 Internet Connection Sharing on Windows 2000 and Windows XP. The symptoms may
251 appear to be corrupted or invalid DUN settings, or passwords.</P
253 > When setting up an NT based Windows system with
257 > you may find that things do not seem to be
258 doing what you expect. When you set your system up you will probably have set
259 up Internet Connection Sharing (ICS) with Dial up Networking (DUN) when
260 logged in with administrator privileges. You will probably have made this DUN
261 connection available to other accounts that you may have set-up on your
262 system. E.g. Mum or Dad sets up the system and makes accounts suitably
263 configured for the kids.</P
265 > When setting up <SPAN
268 > in this environment you
269 will have to alter the proxy set-up of Internet Explorer (IE) for the
270 specific DUN connection on which you wish to use
274 >. When you do this the ICS DUN set-up
275 becomes user specific. In this instance you will see no difference if you
276 change the DUN connection under the account used to set-up the connection.
277 However when you do this from another user you will notice that the DUN
278 connection changes to make available to "Me only". You will also find that
279 you have to store the password under each different user!</P
281 > The reason for this is that each user's set-up for IE is user specific. Each
282 set-up DUN connection and each LAN connection in IE store the settings for
283 each user individually. As such this enforces individual configurations
284 rather than common ones. Hence the first time you use a DUN connection after
285 re-booting your system it may not perform as you expect, and prompt you for
286 the password. Just set and save the password again and all should be OK.</P
288 >[Thanks to Ray Griffith for this submission.]</P
296 >5.5. I cannot connect to any FTP sites. <SPAN
300 seems to be blocking me.</A
306 > cannot act as a proxy for FTP traffic,
307 so do not configure your browser to use <SPAN
311 as an FTP proxy. The same is true for any protocol other than HTTP or HTTPS.
365 >Contacting the developers, Bug Reporting and Feature Requests</TD