4 >Troubleshooting</TITLE
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76 NAME="TROUBLE">5. Troubleshooting</H1
82 NAME="AEN700">5.1. I just upgraded and am getting <SPAN
84 >"connection refused"</SPAN
86 with every web page?</H3
91 > is not running, or your
92 browser is configured for a different port than what
106 default. This has been changed to port 8118 now, due to a conflict
107 with NAS (Network Audio Service), which uses port 8000. If you haven't,
108 you need to change your browser to the new port number, or alternately
110 HREF="../user-manual/config.html#LISTEN-ADDRESS"
121 HREF="../user-manual/config.html"
123 >main configuration file</A
131 NAME="AEN713">5.2. I just added a new rule, but the steenkin ad is
132 still getting through. How?</H3
134 > If the ad had been displayed before you added its URL, it will probably be
135 held in the browser's cache for some time, so it will be displayed without
136 the need for any request to the server, and <SPAN
140 will not be in the picture. The best thing to do is try flushing the browser's
141 caches. And then try again.</P
143 > If this doesn't help, you probably have an error in the rule you
144 applied. Try pasting the full URL of the offending ad into <A
145 HREF="http://config.privoxy.org/show-url-info"
147 >http://config.privoxy.org/show-url-info</A
149 and see if it really matches your new rule.</P
156 NAME="AEN719">5.3. One of my favorite sites does not work with <SPAN
162 > First verify that it is indeed a <SPAN
166 by toggling off <SPAN
170 HREF="http://config.privoxy.org/toggle"
172 >http://config.privoxy.org/toggle</A
174 and then shift-reloading the problem page (i.e. holding down the shift key
175 while clicking reload. Alternatively, flush your browser's disk and memory
178 > If still a problem, go to <A
179 HREF="http://config.privoxy.org/show-url-info"
181 >http://config.privoxy.org/show-url-info</A
183 and paste the full URL of the page in question into the prompt. See which actions
184 are being applied to the URL, and which matches in which actions files are
185 responsible for that. Now, armed with this information, go to <A
186 HREF="http://config.privoxy.org/show-status"
188 >http://config.privoxy.org/show-status</A
190 and select the appropriate actions files for editing.</P
192 > You can now either look for a section which disables the actions that
193 you suspect to cause the problem and add a pattern for your site there,
194 or make up a completely new section for your site. In any case, the recommended
195 way is to disable only the prime suspect, reload the problem page, and only
196 if the problem persists, disable more and more actions until you have
197 identified the culprit. You may or may not want to turn the other actions
198 on again. Remember to flush your browser's caches in between any such changes!</P
200 > Alternately, if you are comfortable with a text editor, you can accomplish
201 the same thing by editing the appropriate actions file. Probably the easiest
202 way to deal with such problems when editing by hand is to add your
210 which is an alias that turns off most <SPAN
214 actions, but is also likely to turn off more actions then needed, and thus lower
215 your privacy and protection more than necessary, </P
217 > Troubleshooting actions is discussed in more detail in the <A
218 HREF="../user-manual/appendix.html#ACTIONSANAT"
220 >user-manual appendix</A
223 HREF="../user-manual/actions-file.html#ACT-EXAMPLES"
233 NAME="DUN">5.4. After installing <SPAN
237 every time I start IE. What gives?</H2
239 > This is a quirk that effects the installation of
243 >, in conjunction with Internet Explorer and
244 Internet Connection Sharing on Windows 2000 and Windows XP. The symptoms may
245 appear to be corrupted or invalid DUN settings, or passwords.</P
247 > When setting up an NT based Windows system with
251 > you may find that things do not seem to be
252 doing what you expect. When you set your system up you will probably have set
253 up Internet Connection Sharing (ICS) with Dial up Networking (DUN) when
254 logged in with administrator privileges. You will probably have made this DUN
255 connection available to other accounts that you may have set-up on your
256 system. E.g. Mum or Dad sets up the system and makes accounts suitably
257 configured for the kids.</P
259 > When setting up <SPAN
262 > in this environment you
263 will have to alter the proxy set-up of Internet Explorer (IE) for the
264 specific DUN connection on which you wish to use
268 >. When you do this the ICS DUN set-up
269 becomes user specific. In this instance you will see no difference if you
270 change the DUN connection under the account used to set-up the connection.
271 However when you do this from another user you will notice that the DUN
272 connection changes to make available to "Me only". You will also find that
273 you have to store the password under each different user!</P
275 > The reason for this is that each user's set-up for IE is user specific. Each
276 set-up DUN connection and each LAN connection in IE store the settings for
277 each user individually. As such this enforces individual configurations
278 rather than common ones. Hence the first time you use a DUN connection after
279 re-booting your system it may not perform as you expect, and prompt you for
280 the password. Just set and save the password again and all should be OK.</P
282 >[Thanks to Ray Griffith for this submission.]</P
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