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  69 ><H1
  70 CLASS="SECT1"
  71 ><A
  72 NAME="CONTACT"
  73 >6. Contacting the developers, Bug Reporting and Feature Requests</A
  74 ></H1
  75 ><P
  76 > We value your feedback. In fact, we rely on it to improve
  77  <SPAN
  78 CLASS="APPLICATION"
  79 >Privoxy</SPAN
  80 > and its configuration.
  81  However, please note the following hints, so we can
  82  provide you with the best support:</P
  83 ><DIV
  84 CLASS="SECT2"
  85 ><H2
  86 CLASS="SECT2"
  87 ><A
  88 NAME="CONTACT-SUPPORT"
  89 >6.1. Get Support</A
  90 ></H2
  91 ><P
  92 > For casual users, our support forum at
  93  <A
  94 HREF="http://sourceforge.net/"
  95 TARGET="_top"
  96 >SourceForge</A
  97 >
  98  is probably best suited:
  99  <A
 100 HREF="http://sourceforge.net/tracker/?group_id=11118&atid=211118"
 101 TARGET="_top"
 102 >http://sourceforge.net/tracker/?group_id=11118&#38;atid=211118</A
 103 ></P
 104 ><P
 105 > All users are of course welcome to discuss their issues on the <A
 106 HREF="http://lists.sourceforge.net/lists/listinfo/ijbswa-users"
 107 TARGET="_top"
 108 >users
 109  mailing list</A
 110 >, where the developers also hang around.</P
 111 ></DIV
 112 ><DIV
 113 CLASS="SECT2"
 114 ><H2
 115 CLASS="SECT2"
 116 ><A
 117 NAME="CONTACT-BUGS"
 118 >6.2. Report Bugs</A
 119 ></H2
 120 ><P
 121 > Please report all bugs <I
 122 CLASS="EMPHASIS"
 123 >only</I
 124 > through our
 125  bug tracker:
 126  <A
 127 HREF="http://sourceforge.net/tracker/?group_id=11118&atid=111118"
 128 TARGET="_top"
 129 >http://sourceforge.net/tracker/?group_id=11118&#38;atid=111118</A
 130 >. </P
 131 ><P
 132 >  Before doing so, please make sure that the bug has not already been submitted
 133   and observe the additional hints at the top of the <A
 134 HREF="http://sourceforge.net/tracker/?func=add&group_id=11118&atid=111118"
 135 TARGET="_top"
 136 >submit
 137   form</A
 138 >.</P
 139 ><P
 140 >
 141   Please try to verify that it is a <SPAN
 142 CLASS="APPLICATION"
 143 >Privoxy</SPAN
 144 > bug,
 145   and not a browser or site bug first. If unsure,
 146   try <A
 147 HREF="javascript:void(window.open('http://config.privoxy.org/toggle?mini=y&set=disabled','ijbstatus','width=250,height=100,resizable=yes,scrollbars=no,toolbar=no,location=no,directories=no,status=no,menubar=no,copyhistory=no').focus());"
 148 TARGET="_top"
 149 >toggling
 150   off</A
 151 > <SPAN
 152 CLASS="APPLICATION"
 153 >Privoxy</SPAN
 154 >, and see if the problem persists.
 155   The <A
 156 HREF="http://www.privoxy.org/user-manual/appendix.html#ACTIONSANAT"
 157 TARGET="_top"
 158 >appendix
 159   of the user manual</A
 160 > also has helpful information
 161   on action debugging. If you are using your own custom configuration, please try
 162   the stock configs to see if the problem is configuration related.</P
 163 ><P
 164 >  If not using the latest version, chances are that the bug has been found
 165   and fixed in the meantime. We would appreciate if you could take the time
 166   to <A
 167 HREF="http://www.privoxy.org/user-manual/installation.html"
 168 TARGET="_top"
 169 >upgrade
 170   to the latest version</A
 171 > (or  even the latest CVS snapshot) and verify
 172   your bug, but this is not required for reporting.</P
 173 ></DIV
 174 ><DIV
 175 CLASS="SECT2"
 176 ><H2
 177 CLASS="SECT2"
 178 ><A
 179 NAME="CONTACT-FEATURE"
 180 >6.3. Request New Features</A
 181 ></H2
 182 ><P
 183 > You are welcome to submit ideas on new features or other proposals
 184  for improvement through our feature request tracker at
 185  <A
 186 HREF="http://sourceforge.net/tracker/?atid=361118&group_id=11118"
 187 TARGET="_top"
 188 >http://sourceforge.net/tracker/?atid=361118&#38;group_id=11118</A
 189 >.</P
 190 ></DIV
 191 ><DIV
 192 CLASS="SECT2"
 193 ><H2
 194 CLASS="SECT2"
 195 ><A
 196 NAME="CONTACT-ADS"
 197 >6.4. Report Ads or Other Actions-Related Problems</A
 198 ></H2
 199 ><P
 200 > Please send feedback on ads that slipped through, innocent images that were blocked,
 201  and any other problems relating to the <TT
 202 CLASS="FILENAME"
 203 >default.action</TT
 204 > file through
 205  our actions feedback mechanism located at
 206  <A
 207 HREF="javascript:w=Math.floor(screen.width/2);h=Math.floor(screen.height*0.9);void(window.open('http://www.privoxy.org/actions','Feedback','screenx='+w+',width='+w+',height='+h+',scrollbars=yes,toolbar=no,location=no,directories=no,status=no,menubar=no,copyhistory=no').focus());"
 208 TARGET="_top"
 209 >http://www.privoxy.org/actions/</A
 210 >.
 211  On this page, you will also find a bookmark which will take you back there from
 212  any troubled site and even pre-fill the form!</P
 213 ><P
 214 > New, improved <TT
 215 CLASS="FILENAME"
 216 >default.action</TT
 217 > files will occasionally be made
 218  available based on your feedback. These will be announced on the <A
 219 HREF="http://lists.sourceforge.net/lists/listinfo/ijbswa-announce"
 220 TARGET="_top"
 221 >ijbswa-announce</A
 222 >
 223  list and available from our the <A
 224 HREF="http://sourceforge.net/project/showfiles.php?group_id=11118"
 225 TARGET="_top"
 226 >files section</A
 227 > of
 228  our <A
 229 HREF="http://sf.net/projects/ijbswa/"
 230 TARGET="_top"
 231 >project page</A
 232 >.</P
 233 ></DIV
 234 ><DIV
 235 CLASS="SECT2"
 236 ><H2
 237 CLASS="SECT2"
 238 ><A
 239 NAME="CONTACT-OTHER"
 240 >6.5. Other</A
 241 ></H2
 242 ><P
 243 >For any other issues, feel free to use the mailing lists. Technically interested users
 244 and people who wish to contribute to the project are also welcome on the developers list!
 245 You can find an overview of all <SPAN
 246 CLASS="APPLICATION"
 247 >Privoxy</SPAN
 248 >-related mailing lists,
 249 including list archives, at:
 250 <A
 251 HREF="http://sourceforge.net/mail/?group_id=11118"
 252 TARGET="_top"
 253 >http://sourceforge.net/mail/?group_id=11118</A
 254 >.</P
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