generated
[privoxy.git] / doc / webserver / faq / contact.html
1 <HTML
2 ><HEAD
3 ><TITLE
4 >Contacting the developers, Bug Reporting and Feature Requests</TITLE
5 ><META
6 NAME="GENERATOR"
7 CONTENT="Modular DocBook HTML Stylesheet Version 1.64
8 "><LINK
9 REL="HOME"
10 TITLE="Privoxy Frequently Asked Questions"
11 HREF="index.html"><LINK
12 REL="PREVIOUS"
13 TITLE="Troubleshooting"
14 HREF="trouble.html"><LINK
15 REL="NEXT"
16 TITLE="Copyright and History"
17 HREF="copyright.html"><LINK
18 REL="STYLESHEET"
19 TYPE="text/css"
20 HREF="../p_doc.css"></HEAD
21 ><BODY
22 CLASS="SECT1"
23 BGCOLOR="#EEEEEE"
24 TEXT="#000000"
25 LINK="#0000FF"
26 VLINK="#840084"
27 ALINK="#0000FF"
28 ><DIV
29 CLASS="NAVHEADER"
30 ><TABLE
31 WIDTH="100%"
32 BORDER="0"
33 CELLPADDING="0"
34 CELLSPACING="0"
35 ><TR
36 ><TH
37 COLSPAN="3"
38 ALIGN="center"
39 >Privoxy Frequently Asked Questions</TH
40 ></TR
41 ><TR
42 ><TD
43 WIDTH="10%"
44 ALIGN="left"
45 VALIGN="bottom"
46 ><A
47 HREF="trouble.html"
48 >Prev</A
49 ></TD
50 ><TD
51 WIDTH="80%"
52 ALIGN="center"
53 VALIGN="bottom"
54 ></TD
55 ><TD
56 WIDTH="10%"
57 ALIGN="right"
58 VALIGN="bottom"
59 ><A
60 HREF="copyright.html"
61 >Next</A
62 ></TD
63 ></TR
64 ></TABLE
65 ><HR
66 ALIGN="LEFT"
67 WIDTH="100%"></DIV
68 ><DIV
69 CLASS="SECT1"
70 ><H1
71 CLASS="SECT1"
72 ><A
73 NAME="CONTACT"
74 >7. Contacting the developers, Bug Reporting and Feature Requests</A
75 ></H1
76 ><P
77 > We value your feedback. However, to provide you with the best support, please
78  note the following sections.</P
79 ><DIV
80 CLASS="SECT2"
81 ><H2
82 CLASS="SECT2"
83 ><A
84 NAME="CONTACT-SUPPORT"
85 >7.1. Get Support</A
86 ></H2
87 ><P
88 >   <P
89 CLASS="LITERALLAYOUT"
90 >To&nbsp;get&nbsp;support,&nbsp;use&nbsp;the&nbsp;Sourceforge&nbsp;Support&nbsp;Forum:<br>
91 <br>
92 &nbsp;&nbsp;&nbsp;&nbsp;<A
93 HREF="http://sourceforge.net/tracker/?group_id=11118&atid=211118"
94 TARGET="_top"
95 >http://sourceforge.net/tracker/?group_id=11118&#38;atid=211118</A
96 ><br>
97 &nbsp;&nbsp;&nbsp;</P
98 >
99   </P
100 ></DIV
101 ><DIV
102 CLASS="SECT2"
103 ><H2
104 CLASS="SECT2"
105 ><A
106 NAME="CONTACT-BUGS"
107 >7.2. Report bugs</A
108 ></H2
109 ><P
110 >   <P
111 CLASS="LITERALLAYOUT"
112 >To&nbsp;submit&nbsp;bugs,&nbsp;use&nbsp;the&nbsp;Sourceforge&nbsp;Bug&nbsp;Forum:<br>
113 <br>
114 &nbsp;&nbsp;&nbsp;&nbsp;<A
115 HREF="http://sourceforge.net/tracker/?group_id=11118&atid=111118"
116 TARGET="_top"
117 >http://sourceforge.net/tracker/?group_id=11118&#38;atid=111118</A
118 >.&nbsp;<br>
119 &nbsp;&nbsp;&nbsp;&nbsp;</P
120 >
121  </P
122 ><P
123 >   Make sure that the bug has not already been submitted.  Please try to
124    verify that it is a <SPAN
125 CLASS="APPLICATION"
126 >Privoxy</SPAN
127 > bug, and not a
128    browser or site bug first. If you are using your own custom configuration,
129    please try the stock configs to see if the problem is a configuration
130    related bug.  And if not using the latest development snapshot, please try
131    the latest one. Or even better, CVS sources. Please be sure to include the
132    <SPAN
133 CLASS="APPLICATION"
134 >Privoxy</SPAN
135 > version, platform, browser, any
136    pertinent log data, any other relevant details (please be specific) and,
137    if possible, some way to reproduce the bug.
138   </P
139 ></DIV
140 ><DIV
141 CLASS="SECT2"
142 ><H2
143 CLASS="SECT2"
144 ><A
145 NAME="CONTACT-FEATURE"
146 >7.3. Request new features</A
147 ></H2
148 ><P
149 >   <P
150 CLASS="LITERALLAYOUT"
151 >To&nbsp;submit&nbsp;ideas&nbsp;on&nbsp;new&nbsp;features,&nbsp;use&nbsp;the&nbsp;Sourceforge&nbsp;feature&nbsp;request&nbsp;forum:<br>
152 <br>
153 &nbsp;&nbsp;&nbsp;&nbsp;<A
154 HREF="http://sourceforge.net/tracker/?atid=361118&group_id=11118&func=browse"
155 TARGET="_top"
156 >http://sourceforge.net/tracker/?atid=361118&#38;group_id=11118&#38;func=browse</A
157 >.<br>
158 &nbsp;&nbsp;&nbsp;</P
159 >
160   </P
161 ></DIV
162 ><DIV
163 CLASS="SECT2"
164 ><H2
165 CLASS="SECT2"
166 ><A
167 NAME="CONTACT-ADS"
168 >7.4. Report ads or other filter problems</A
169 ></H2
170 ><P
171 >You can also send feedback on websites that Privoxy has problems with. Please bookmark
172 the following link: <A
173 HREF="javascript:w=Math.floor(screen.width/2);h=Math.floor(screen.height*0.9);void(window.open('http://www.privoxy.org/actions','Feedback','screenx='+w+',width='+w+',height='+h+',scrollbars=yes,toolbar=no,location=no,directories=no,status=no,menubar=no,copyhistory=no').focus());"
174 TARGET="_top"
175 ><SPAN
176 CLASS="QUOTE"
177 >"Privoxy - Submit Filter Feedback"</SPAN
178 ></A
179 >. Once you surf to a page with problems, use the
180 bookmark to send us feedback. We will look into the issue as soon as possible.
181   </P
182 ><P
183 > New, improved <TT
184 CLASS="FILENAME"
185 >default.action</TT
186 > files will occasionally be made
187  available based on your feedback. These will be announced on the <A
188 HREF="http://lists.sourceforge.net/lists/listinfo/ijbswa-announce"
189 TARGET="_top"
190 >ijbswa-announce</A
191 >
192  list.</P
193 ></DIV
194 ><DIV
195 CLASS="SECT2"
196 ><H2
197 CLASS="SECT2"
198 ><A
199 NAME="CONTACT-OTHER"
200 >7.5. Other</A
201 ></H2
202 ><P
203 >   <P
204 CLASS="LITERALLAYOUT"
205 >For&nbsp;any&nbsp;other&nbsp;issues,&nbsp;feel&nbsp;free&nbsp;to&nbsp;use&nbsp;the&nbsp;mailing&nbsp;lists:<br>
206 &nbsp;<br>
207 &nbsp;&nbsp;&nbsp;&nbsp;<A
208 HREF="http://sourceforge.net/mail/?group_id=11118"
209 TARGET="_top"
210 >http://sourceforge.net/mail/?group_id=11118</A
211 >.<br>
212 &nbsp;</P
213 >
214  </P
215 ><P
216 >  Anyone interested in actively participating in development and related
217   discussions can also join the appropriate mailing list. Archives are
218   available, too. See the page on Sourceforge.
219  </P
220 ></DIV
221 ></DIV
222 ><DIV
223 CLASS="NAVFOOTER"
224 ><HR
225 ALIGN="LEFT"
226 WIDTH="100%"><TABLE
227 WIDTH="100%"
228 BORDER="0"
229 CELLPADDING="0"
230 CELLSPACING="0"
231 ><TR
232 ><TD
233 WIDTH="33%"
234 ALIGN="left"
235 VALIGN="top"
236 ><A
237 HREF="trouble.html"
238 >Prev</A
239 ></TD
240 ><TD
241 WIDTH="34%"
242 ALIGN="center"
243 VALIGN="top"
244 ><A
245 HREF="index.html"
246 >Home</A
247 ></TD
248 ><TD
249 WIDTH="33%"
250 ALIGN="right"
251 VALIGN="top"
252 ><A
253 HREF="copyright.html"
254 >Next</A
255 ></TD
256 ></TR
257 ><TR
258 ><TD
259 WIDTH="33%"
260 ALIGN="left"
261 VALIGN="top"
262 >Troubleshooting</TD
263 ><TD
264 WIDTH="34%"
265 ALIGN="center"
266 VALIGN="top"
267 >&nbsp;</TD
268 ><TD
269 WIDTH="33%"
270 ALIGN="right"
271 VALIGN="top"
272 >Copyright and History</TD
273 ></TR
274 ></TABLE
275 ></DIV
276 ></BODY
277 ></HTML
278 >