From: hal9 <hal9@users.sourceforge.net>
Date: Sun, 27 Aug 2006 15:04:14 +0000 (+0000)
Subject: Additions to Bug Reporting. Change Actions problem reporting, which now is
X-Git-Tag: v_3_0_5~139
X-Git-Url: http://www.privoxy.org/gitweb/%22https:/faq/@default-cgi@/static/gitweb.js?a=commitdiff_plain;h=39766eb660d640b007dc15b5f2de2af265cf87ff;p=privoxy.git
Additions to Bug Reporting. Change Actions problem reporting, which now is
pointed to developers mailing list. Other minor changes, and re-wording.
---
diff --git a/doc/source/contacting.sgml b/doc/source/contacting.sgml
index 8e6dfe87..a5de8a72 100644
--- a/doc/source/contacting.sgml
+++ b/doc/source/contacting.sgml
@@ -3,9 +3,9 @@
Purpose : Entity included in other project documents.
- $Id: contacting.sgml,v 1.15.2.3 2004/01/30 12:34:33 oes Exp $
+ $Id: contacting.sgml,v 2.3 2006/07/18 14:48:50 david__schmidt Exp $
- Copyright (C) 2001 - 2004 Privoxy Developers <developers@privoxy.org>
+ Copyright (C) 2001 - 2006 Privoxy Developers <developers@privoxy.org>
See LICENSE.
======================================================================
@@ -57,7 +57,7 @@
</para>
<para>
- Before doing so, please make sure that the bug has not already been submitted
+ Before doing so, please make sure that the bug has <emphasis>not already been submitted</emphasis>
and observe the additional hints at the top of the <ulink
url="http://sourceforge.net/tracker/?func=add&group_id=11118&atid=111118">submit
form</ulink>.
@@ -68,18 +68,83 @@
and not a browser or site bug first. If unsure,
try <ulink url="javascript:void(window.open('http://config.privoxy.org/toggle?mini=y&set=disabled','ijbstatus','width=250,height=100,resizable=yes,scrollbars=no,toolbar=no,location=no,directories=no,status=no,menubar=no,copyhistory=no').focus());">toggling
off</ulink> <application>Privoxy</application>, and see if the problem persists.
- The <ulink url="http://www.privoxy.org/user-manual/appendix.html#ACTIONSANAT">appendix
- of the user manual</ulink> also has helpful information
- on action debugging. If you are using your own custom configuration, please try
+ If you are using your own custom configuration, please try
the stock configs to see if the problem is configuration related.
</para>
<para>
- If not using the latest version, chances are that the bug has been found
+ If not using the latest version, the bug may have been found
and fixed in the meantime. We would appreciate if you could take the time
to <ulink url="http://www.privoxy.org/user-manual/installation.html">upgrade
to the latest version</ulink> (or even the latest CVS snapshot) and verify
- your bug, but this is not required for reporting.
+ your bug.
+</para>
+<para>
+Please be sure to provide the following information:
+</para>
+<para>
+ <itemizedlist>
+
+ <listitem>
+ <para>
+ The exact <application>Privoxy</application> version of the proxy software
+(if you got the source from CVS, please also give the date).
+ </para>
+ </listitem>
+
+ <listitem>
+ <para>
+ The operating system and verions you run
+ <application>Privoxy</application> on, (e.g. <application>Windows
+ XP</application>).
+ </para>
+ </listitem>
+
+ <listitem>
+ <para>
+ The name, platform, and version of the <application>browser</application>
+ you were using (e.g. <application>Internet Explorer v5.5</application> for Mac).
+ </para>
+ </listitem>
+
+ <listitem>
+ <para>
+ Any other pertinent information to help identify the problem such as config
+ or log file excerpts (yes, you should have log file entries for each
+ action taken).
+ </para>
+ </listitem>
+
+ <listitem>
+ <para>
+ The URL where the problem occurred, or some way for us to duplicate the
+ problem (e.g. <literal>http://somesite.example.com?somethingelse=123</literal>).
+ </para>
+ </listitem>
+
+ <listitem>
+ <para>
+ Whether your version of <application>Privoxy</application> is one supplied
+ by the developers of <application>Privoxy</application> via SourceForge,
+ or somewhere else.
+ </para>
+ </listitem>
+
+
+ <listitem>
+ <para>
+ <emphasis>Please provide your SF login, or email address</emphasis>, in case we
+ need to contact you.
+ </para>
+ </listitem>
+
+
+</itemizedlist>
+</para>
+<para>
+ The <ulink url="http://www.privoxy.org/user-manual/appendix.html#ACTIONSANAT">appendix
+ of the user manual</ulink> also has helpful information
+ on understanding <literal>actions</literal>, and <literal>action</literal> debugging.
</para>
</sect2>
@@ -93,16 +158,15 @@
<sect2 id="contact-ads"><title>Report Ads or Other Actions-Related Problems</title>
<para>
- Please send feedback on ads that slipped through, innocent images that were blocked,
- and any other problems relating to the <filename>default.action</filename> file through
- our actions feedback mechanism located at
- <ulink url="javascript:w=Math.floor(screen.width/2);h=Math.floor(screen.height*0.9);void(window.open('http://www.privoxy.org/actions','Feedback','screenx='+w+',width='+w+',height='+h+',scrollbars=yes,toolbar=no,location=no,directories=no,status=no,menubar=no,copyhistory=no').focus());">http://www.privoxy.org/actions/</ulink>.
- On this page, you will also find a bookmark which will take you back there from
- any troubled site and even pre-fill the form!
+ Please send feedback on ads that slipped through, innocent images that were
+ blocked, and any other configuration related problems of
+ <filename>default.action</filename> file, to the
+ <ulink url="mailto:ijbswa-developers@lists.sourceforge.net">developers mailing
+ list</ulink>.
</para>
<para>
- New, improved <filename>default.action</filename> files will occasionally be made
+ New, improved <filename>default.action</filename> files may occasionally be made
available based on your feedback. These will be announced on the <ulink
url="http://lists.sourceforge.net/lists/listinfo/ijbswa-announce">ijbswa-announce</ulink>
list and available from our the <ulink